*** ***** ****** ******, ****** Park, Johannesburg, 2091
084-***-**** :: firstname.lastname@example.org :: DOB: 13/03/2000 Summary
I am a young, hard-working, motivated
and ambitious person who has a clear
and logical mind with a practical
approach to problem solving and a drive
to see things through completion.
I possess excellent analytical and
communication skills and a dedicated
approach to working in a highly
I may not be in the administrative
industry for long, but I have gained a lot
of experience in the past 7 months.
• Customer service
• Handling conflict
• Analytical thinking
• Verbal and written communication
Administrative Clerk & Aftercare Teacher – 2020/09
Smart Academy, Kibler Park, Johannesburg
Greet visitors and customers on arrival and assist in answering all of their queries by making sure they know what our company is about and what we have
to offer their children at our Preschools and
Answering calls, responding to emails and speaking to clients face-to-face.
Opening the office in the morning.
Entering data daily onto spreadsheets and making basic bookkeeping entries on Sage Patel regarding
school fee payments.
Making sure that the children's accounts are updated regularly and are always up to date.
Accurately handle large amounts of money
Responding to messages and comments on Outlook
General administrative duties such as filing,
photocopying and scanning documents.
Processing a range of documentation and entered
information into databases.
Handling customer complaints with empathy and
Chasing debts through phone calls and emails.
Distributing groceries and other supplies to the other branches on a weekly basis.
Assisting Grade 5 to 8 learners with their homework and projects after school on a daily basis.
In this very busy role, accuracy and clear written and verbal communication are essential. I am required to work alone on many occasions and have therefore developed the ability to take responsibility and use my own initiative. In addition, I introduced a new payment reference system that makes it easier to allocate payments and avoid any unnecessary mistakes.
Food Canteen Manager – 2019/02 – 2019/06
Kerisha’s Food Canteen, Braamfontein, Johannesburg
Developed and implemented business plans to
promote profitable food and beverage sales.
Correctly calculated inventory and ordered
Supervised food preparation stations to observe
hygiene and taste quality of food served to
Helped prepare orders for the customers when it got busy as well as taking orders and ensuring that the correct amount of change was given.
Encouraged feedback from customers and used
feedback to implement positive changes.
Nail Technician – 2016/05 – 2016/11
Allure Nail Bar, George, Western Cape
Responded to customer requests and concerns about gel application and nail art designs.
Cleaned and sanitized equipment and workstation in compliance with health and safety regulations.
Prepared nail beds and cuticles, shaped nails and applied polish to over 4 daily customers on
weekends and during school holidays.
Offered friendly and efficient service to all customers and handled challenging situations with ease.
Assisted other staff members with facial and
Grade 12 - 2017
Great Brak River Secondary School, Great Brak River, Western Cape.
Subjects: Afrikaans (HL), English (FAL), Mathematics
(Pure), Life Orientation, Accounting, Life Science and Physical Science.
Passed with a Bachelor’s Degree Entry Level and one distinction in English.
Home Education Diploma Course Level 3 - 2020
Centre of Excellence - Online
This course has helped me understand how to go
about educating children myself. It included the pros and cons of home education.