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Assistant Customer Service

Location:
San Juan, Puerto Rico
Posted:
April 21, 2021

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Resume:

David Lee Hammond

**** ******* *****

Naperville, Il 60563

773-***-****

Email:adluu2@r.postjobfree.com

Professional Profile

-I am able to work on multiple projects under highly pressured situations

-I can communicate well with employees, managers, vendors and customers

-I am very detail oriented in solving business problems and meeting deadlines

-I can delegate authority, prioritize work assignments and arrange scheduling

-I have experience in customer service, administration, inventory and management

-I have excellent leadership, conceptual, organizational, and interpersonal skills

-I can coach, counsel and reprimand employees in the disciplinary action stages

-I can work well in group and independently to accomplish goals and objectives

-I am very ambitious, reliable, dedicated and eager to work at a higher standard

-I can train employees, to implement company policies, procedures and guidelines

Education: 1999-2003 Devry University, Chicago, Illinois

Bachelors of Science degree

In Business Administration

With a concentration in Business

Operations (October 2003)

Software: Microsoft Excel Microsoft PowerPoint

Microsoft Word Microsoft Office Suite

Microsoft Explorer Microsoft Outlook

Military: 1986-1993 United States Navy

Chaplains Assistant

-scheduled chapel appointments

-coordinated church activities

-controlled chapel budget

-managed office functions

-trained naval reservists

-counseled military personnel

-collected church funds

-transcribed church bulletins

10/17-11/18 Kuhne &Nagel, Aurora, Illinois

Warehouse Associate

-utilized the AS400

-picked orders with RF Scanner

-packed shipments for FEDX, UPS world wide

-counted supplies for inventory control

04/16-07/17 National Oaks Distribution, Burr Ridge, Illinois

Warehouse Associate

-utilized the As 400 systems

-provide outstanding customer service

-utilize equipment to pick and pack orders

-communicate with management and employees

-processed orders for FedX, UPS World shipment

08/14-11/15 Cube Smart Storage Facility, Bellwood, Illinois

Store manager

-managed store facility

-provided good customer service

-managed point of sales

-opened and closed store operations

10/12-07/13 Advantage Rental Car, Des Plaines, Illinois

Rental Agent

-monitored inventory

-provided customer service

-transported cars

-answered customers inquiries

-satisfied customers needs

11/09-02/10 Dorothy Brown, Primary Elections, Chicago, Illinois

Vote Supporter

-casted votes

-scanned ballets

-organized booths

-answered phones

10/08-01/09 Macy’s Retail Store, Chicago, Illinois

Sales Associate, part-time Seasonal

-merchandised seasonal items

-processed returned items

-provided good customer service

-managed point of sales

11/08-03/09 LL. Bean Retail Store, Morton Grove, Illinois

Sales Associate

-unloaded trucks

-stocked store items

-priced new items

-processed returned items

07/08-11/08 Illinois Bone and Joint Institute, Morton Grove, Illinois

Receptionist

-verified insurance and identification

-scheduled patient appointments

-collected co-payments

-balanced books at closing

04/07-07/07 Staffing Now Agency, Downers Grove, Illinois

American Intercontinental University

Admission Advisor

-enrolled prospective students

-answered to high call volumes

-motivated students to achieve

-communicated with different departments

07/05-07/07 Hines Veteran Hospital, Hines, Illinois

Medical Support Assistant

-scheduled doctors appointments

-provided good patient care

-transcribed doctors report

-communicated with staff

07/04-07/05 Jessie Brown Veteran Hospital, Chicago, Illinois

Medical Supply Technician

-ordered hospital supplies

-replenished hospital wards

-utilized debit card for purchases

-sterilized instruments for surgery

-communicated with vendors

09/99-06/04 Home Depot, Broadview, Illinois

WareHouse Associate

-provided good customer service

-utilized RF scanner for picking orders

-utilized the AS400 system

-rotated inventory items

-communicated with vendors

-processed orders for FEDX, UPS world shipment

05/96-08/99 Pizza Hut Incorporated, Chicago, Illinois

Assistant Manager

-evaluated employees performance

-trained employees to implement policies

-interviewed employees for hire

-coached, counseled and reprimanded

-worked flexible hours, and weekends

-arranged employees work schedule

04/94-04/96 Walgreen Retail Store, Chicago, Illinois

Assistant Manager

-merchandised seasonal items

-managed lines at point of sales

-communicated with upper-management

-distributed employees payroll

-exceeded sale goals and objectives

-worked well in a group to accomplish goals

-worked well independently to provide leadership

-utilized good work ethics and techniques for safety

-ordered store supplies and accessories

-allocated shipments of delivery trucks



Contact this candidate