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Office Assistant

Cape Town, Western Cape, South Africa
April 21, 2021

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Mondray Shaun Ficks

Bellville- South Cellphone Number: 076******* Administrative Officer.


Administrative Officer, with assisting financial background, with 15 years expertise and resolving customer complaints, and office administrational tasks. Expertise in client services, Personal Assistant, Reliable, energetic and resourceful, account management and relationship-building, as well as reconciliation of Financial accounts and internal sales experience, fully dedicated to the Administrative and smooth running of the Business. I am also passionate about the Administrative side of the business as I have a passion for having all things in order and in correct Location.


General Administration Intermediate / Advance MS Office

System Improvements Assistant Accounting. / Payroll

Assistant Project Coordinator Executive Support

Team Player Result Orientated


Administration Officer 28/08/2019 Till 15/12/2020 Oostenberg Patrols cc

Maintain a Director’s calendar and schedule appointments, and book meeting rooms as required by director, Assisting the Director with Monthly and Progress reporting on active tasks as well as daily adhoc duties.

Responsible and Oversee 10 staff members, and Maintain the Smooth operation of the Admin. Side of Business, manage office supplies and place orders, when needed.

Daily checking of Inspector Visitation time sheets of and cross reference with site O/B book entry

Ensuring the strick adherence of the Covid protocols.

Drop off and collecting of Invoice for signature at client, to process for payment, Prepare regular reports on expenses and office budgets.

Maintain and update company databases as well as organize a filing system for important and confidential company documents to be kept safe, Answer queries of clients.

Draughting of Policies and Procedures For the Organisation to be signed off for approval by Director of Organisation.

Prepare reports and presentations with statistical data, as assigned, logistical arrange for travel and accommodations, schedule in-house and external events.

Fleet purchasing, Registering and licensing as well as maintaining. Maintaining detailed records of vehicle servicing and inspection, to minimize downtime,, Scheduling regular vehicle maintenance to ensure operational efficiency.

Monitoring driver behaviour and ensuring a high level of customer service, analysing data to increase business operational efficiency.

Utilizing GPS systems to monitor drivers and track vehicles in case of theft.

Assisting in the recruitment of quality drivers into the fleet and developing efficient driver schedules to maximize profits and adherence to strict schedules and Complying with Department of Transport laws and regulations.

Finding ways to cut costs on Fleet fuel in scheduling routes and maximize profits and developing strategies for greater fuel efficiency

Overseeing the safety and maintenance of designated properties and ensuring that the properties are in compliance with all applicable regulations. Recommending and coordinating improvements to the property as needed to ensure a safe, functional, and appealing space. Maintaining a safe environment with proper lighting, signage, and disability access, Drafting and updating emergency plans and evacuation procedures, overseeing security, fire prevention, and other safety systems, Scheduling regular building maintenance.

Contracting professionals for repairs as needed, ensuring that occupants are provided with proper utilities, Monitoring building maintenance budgets

Arranging for building improvements, overseeing contractors and inspecting completed jobs, supervising grounds staff, hiring employees or contractors as needed to maintain, repair, or improve the property

Providing training for building employees as needed, evaluating employee performance and providing direction, correction, or additional training to ensure proper maintenance of the building, Resolving complaints, problems, and requests from building owner

Assisting with emergency response and evacuations, Inspecting the building frequently for signs of damage or wear making arrangements for the advertisement of vacancies, Organising, Headhunting, interviewing and assessing prospective applicants and matching them with vacancies, screening candidates and drawing up shortlists of candidates for interview, helping applicants to prepare for interviews

Music Usage Coordinator Cape Town CBD 16/03/2018 Till 06 /02/ 2019

etv(eMedia Holdings)

Administrative Assistant - Cape Town CBD 01/06/2011 till 16/03/ 2018

etv (eMedia Holdings)

Following up with internal and external stakeholders regarding delivery of cue sheets. Checking/filing per standard, assisting with clearance of music before monthly submissions are made. Maintaining filing systems, Preparing the reports for submission for Music Rights, Daily/ weekly task reports to be delivered to Manager,

Validating all documents, Ensuring all deadlines are met daily, Stock take when requested, Dealing with music usage queries and assist when necessary, answering of telephone queries 10 and more years relevant experience, Deadline orientated, Time management, Emails correspondence, Assist in administrative support on projects, reports, or tasks,, Manage mail and courier services, Take minutes during meetings where appropriate, Arrange signatures of documents from clients / partners, Assist with the copying, filing, faxing and scanning of documentation, A good understanding in the following: Proven computer literacy (MS Work, MS Excel, MS Outlook, MS Projects, MS Office applications, Dropbox, Google docs,); Meet deadlines; Record keeping; Ability to work under pressure; Ability to work independently and in a team; Communication (verbal and written skills in at least two of the three official languages, Strong organizational skills with high attention to detail, Good oral and written communication skills as well as good email etiquette, ability to communicate professionally Ability to remain strictly confidential, High level of reliability and dependability, Ability to handle multiple tasks and/or assignments, Team player with a proactive, positive mindset, Senior Certificate, Strong customer Orientation, Tertiary qualification in office administration,Valid driver’s license (own reliable car), Ability to function independently and with responsibility without direct supervision

Advanced communication skills both verbal and in writing able to communicate in English, Afrikaans, Liaise with courier services regarding all deliveries and collections, international and local shipping of material, Logging material on arrival in tracking systems, Return destroy of rejected material on regular basis to the distributor on, request, Maintain filing systems for all deliverables, Weekly reports on all broadcast materials to be submitted to the Media, Assisting with any other tasks as requested by the Media Library Manager, Delivery Coordinator, To assist with any other tasks as requested by the GM Manager, Stock take when requested,Dealing and answering of telephone queries and assist when necessary

Receiving & Dispatch Clerk / Stock Controller – Milnerton Cape Town.

Pinnacle Micro - 19/03/2007 till 29 /02/ 2008

Provide, Telephonic Inquiries, and Reception duties.

Capturing Stock onto System, Provide Solutions for Efficient, Dealing with over the counter Sales,

Maintain Adequate Stock Levels for Warehouse, Generate Works Orders for Stock take when requested,

Supervising of 15 staff members in the warehouse, Complete Credit notes where necessary

Sales /Administrator Assistant – Paarden island Cape Town

06 /09/2005-Till 09/01/ 2006

Blast rite

Provide Product Choice to Walk in Dealing with Sales, Provide Telephonic Inquiries, Generate Invoices, and sales order, Provide Solutions for Efficient Deliveries of Orders, Give Impact towards Improvement, Initiative, Maintain Adequate Stock Levels for Warehouse, and ensure Corresponds, supervising of 5 staff members in the warehouse. With Program Generate Works Orders for Stock Production, Stock take when requested, Strong interpersonal, supervisory and customer service skills, Manage the receiving and frontline staff, Capture employee information including leave.

Coordinate credit returns Coordinate supplier returns, Monitor packaging, Coordinate stock count and resolve any stock issues, Coordinate petty cash and daily cash up processes, Handle ad hoc creditor and debtor queries, Takes Initiative, Diary management and facilitating of appointments, Senior Certificate, computer literate, Strong customer Orientation, Tertiary qualification in office administration, Valid driver’s license (own reliable car), Ability to function independently and with responsibility without direct supervision, And relevant administration work, Advanced communication skills both verbal and in writing able to communicate in English, Afrikaans, Xhosa and French, Maintain the office condition and arrange necessary repairs

Project Finance Administrator - Saltriver – Cape Town

Labour Research Services 27 /10/2008- 02 /07/ 2009

Compiling Financial Report for Funders and Projects, Writing out Cheque’s for payment and Banking.

Logistics arrangements for campaign, ensure that the financial documents are filed correctly and is up to date, setting up filling system when required, Reconciling Accounts of Debtors and Creditors and Capturing data, on spreadsheet when required,

Creating spreadsheets for financial reports when required, Minute taking of meetings,

Making Travel, bookings and other logistical arrangements, Reception Duties on ad hoc basis, Book Keeping, Need to keep monthly record up to date of income and expenditure of projects in excel,Expenditure, plus income against budget, Compile systematically, copies of income and expenditure documentation, Welcoming/greeting, directing and offering refreshments to visitors, Setting up the boardroom for meetings, Manage the company's administrative task, Management of petty cash, Maintain office systems, including data management and filing, Cleaning/clearing the boardroom after meetings, Co-ordinating meetings and organizing catering, Managing and maintaining the front reception area, Handling the switchboard and directing calls to the relevant person, Receiving, directing and relaying messages to the relevant person, Ordering of and maintaining stationery and office supplies/consumables, Office supplier reconciliations and checking of invoices, General administration, Ad hoc administrative duties, Prepare correspondence and documents, Schedule appointments, Booking of flights and hotels and assisting with bookings for other offices, Arranging corporate events – from hotel booking, menu selection, communication between relevant parties, Maintaining and ensuring the kitchen and canteen area is clean at all times,

Managing and training Rent-A-Maid, Ensuring knowledge of staff movement in and out of the office, Monitoring visitor access and maintaining security awareness, Arranging of plumbers/electricians/suppliers should anything require fixing, Maintaining leave approvals, Arranging birthday celebrations, Collecting post from the post office, Reconciliation of accounts payable invoices, Processing invoices for approval, Processing invoices for payment to suppliers, and Payroll for staff

Working closely with Finance Manager– the more enthusiasm and knowledge shown, the more accounts payable/receivable work can be handed over, Senior Certificate, computer literate, Strong customer Orientation

Tertiary qualification in office administration, Valid driver’s license (own reliable car), Ability to function independently and with responsibility without direct supervision, and relevant administration work, Advanced communication skills both verbal and in writing, able to communicate in English, Afrikaans.


Volunteered Administrational and Budget speech work for 3 months at Nadeso in 2005 February till March setting up appointments for CEO of Company and managing diary of CEO


Kasseslvlei Comprehensive High School, Cape Town

Grade 11 – Completed 2000

Media and Television Operation – Mict Seta, Cape Town

NQF LEVEL 4 SAQUA 61450 – Graduated 2017

Outlook Level 1 - New Horizon Cape Town -

30 April 2012 Completed


Mastery of Microsoft Office programs (Word, Excel, Outlook)

Comfortable working in both Microsoft Windows 10 and Mac OS X.

Excellent communication skills with a focus on team-building and customer relations.

Outstanding organizational, multitasking, and problem-solving abilities.

Sage basic Understanding

Pastel basic Understanding

Quick Books Basic Understanding


Accountability Solving Problems


Interpersonal Skills

Excellent Communication

Decision Making


Service Delivery


Ms Office


Health and Safety Risk Assessment Course Seesa (02/09-02/09/2020) Webinar.

First aid Course (July 2016 till July 2019)

Xhosa Language Classes Phase 1 2012

Xhosa Language Classes Phase 2 2013


Afrikaans: Native language

English: Second Language

French: intermediate (Speak, Reading)

Xhosa Intermediate (Speak, Reading)


Displayed best team Spirit award on our recent team building in 2014.

Achievement for participating in the winning team award on our recent team building in 2014

Received the highest score on the overall assessment in the class for the National Certificated completed in 2017.

Award for best attended student for 3 years in a row when I was doing Judo for 10 years.

Contact this candidate