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Manager Front Office

Location:
Richards Bay, KwaZulu-Natal, South Africa
Salary:
10000
Posted:
April 21, 2021

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Resume:

CURRICULUM VITAE OF KASTURI REDDY

OBJECTIVE STATEMENT

I am writing to express my interest in your company. As a receptionist I believe that you are the face of the company and first point of contact. I am well spoken with excellent telephone manners and customer service skills, well groomed and a well presented person that can multi-task. I offer significant abilities and experience in organizing, prioritizing, confidentiality of documents, managing a busy switchboard, full time cashier, receipting, as well as preparation of documents and detailed reports. My ability to get along well with others to make necessary adjustments, to meet deadlines and effectively co-ordinate in a fast paced environment have all contributed to my growth in this field and my employers placing a significant amount of trust in me.

PERSONAL PARTICULARS

SURNAME : Reddy

NAME : Kasturi

Id no : 800-***-**-** 083

Postal address : 30 Begonia brim, Velden Vlei, Richards Bay, 3900

Cell no. : 081-***-**-**

Email add. : adlum9@r.postjobfree.com / adlum9@r.postjobfree.com

Drivers : Code 08

Health : very good

EDUCATIONAL QUALIFICATONS

School : Belverton Secondary School

Year complete : 1997 Matric

TERTIARY QUALIFICATIONS

Institution : P C Training Business College

Completed :Diploma in Information Technology and Business Studies

Year completed : 1998

EDUCATIONAL QUALIFICATIONS

COMPUTER PACKAGES

1. Ms Word

2.Ms Excel

3.Ms Power point

4.Ms Outlook

5.Vici dialler / Davox Dialler

6.Debt consolidation, Credit Policy

7.Effective corporate responses, Collections Strategy, policies and procedures

8.Customer service skills (dealing with delinquent customers)

9.Arrear accounts counsellor, inbound and outbound debt recovery

EMPLOYMENT HISTORY

CURRENT EMPLOYMENT

COMPANY : SPECIALIST MECHANICAL ENGINEERS (RICHARDS BAY)

DURATION : APRIL 2019 TO CURRENT

DUTIES : SCHEDULING INDUCTIONS/TRAINING AND OPERATIONS MANAGER’S APPOINTMENTS AS WELL AS TRAVEL ARRANGEMENTS

OFFICE SUPPORT / SWITCHBOARD AND DAILY RECEPTION DUTIES

INVOICING AND PREPARING QUOTES

RECORD KEEPING OF ALL STAFF DOCUMENTS/EMPLOYEE INDUCTION OF

TECHNICIANS AND MANAGEMENT

UPDATING ALL REGISTERS AND FILING OF COMPANY DOCUMENTS

DATA CAPTURING AND UPDATING PROGRESS ON FLEET MANAGEMENT

MINUTES OF MEETINGS AND SCHEDULING BOARDROOM FOR MEETINGS

PREPARATION FOR EVENTS, VENUES, RATES, AVAILABILITY.

CONTACT : Zama Sangweni (035-***-****

cell: 064*******

NAME OF EMPLOYER : MASTERPARTS

DURATION : JUNE 2016 TO APRIL 2019

DUTIES INCLUDE : Answer a multi-line switchboard, route calls to correct destination

Greet visitors warmly make sure that they are comfortable

Sorting and distributing mail, travel arrangements

ADMIN DUTIES : Data capturing of daily sales & receipting invoices

Managing a cash office

Receipting RFC’s and queries

General filing and general banking duties

GAVIN ASSISTANT BRANCH MANAGER

CONTACT : (W) 031-***-****

: CELL NBR : 084-***-****

EMPLOYER : MASIQHAME CAR PAINT CENTRE

POSITION : Front office receptionist / Admin Office Support/ Service advisor

Duration : Jan 2005 to Feb 2016

Duties : Answered screened inbound calls, Maintain manual directory

Received and assisted clients / scheduling appointments in

advance.

. Calling customers providing quote on repairs needed.

Monitoring the repairs work AND making sure the vehicle is ready

when. promised.

Contacting customers when delays are expected.

Documenting repairs on spreadsheet.

Receipts payment from customers

Recommending optional services and accessories to clients

to boost company sales.

Performed general secretarial duties, incl. Scheduling appointments,

Faxing and emailing, maintaining manual directory

Accepted packages, and request information

Handled delicate situations such as customer complaints &

special needs

Co ordinate maintenance and front desk reception area and

Equipment

Furniture, lighting, applications and brochures.

ADMIN DUTIES. : Data capturing of cash sales and Debtors invoices

Data capturing of Credit & delivery notes

Stock control, ordering and despatching of stock

General baking duties and daily filing

CONTACT : IVAN –OFFICE ADMINISTRATOR - – 083-***-****

NAME OF EMPLOYER : R L DALY ATTORNEYS

POSITION : Arrear Accounts clerk—Collections clerk—Debtors Clerk

DURATION : Jan 2004 to Dec 2004

DUTIES : Debt collection --- Debt recovery negotiation

CONTACT : WISEMAN 031-***-****



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