CURRICULUM VITAE OF KASTURI REDDY
OBJECTIVE STATEMENT
I am writing to express my interest in your company. As a receptionist I believe that you are the face of the company and first point of contact. I am well spoken with excellent telephone manners and customer service skills, well groomed and a well presented person that can multi-task. I offer significant abilities and experience in organizing, prioritizing, confidentiality of documents, managing a busy switchboard, full time cashier, receipting, as well as preparation of documents and detailed reports. My ability to get along well with others to make necessary adjustments, to meet deadlines and effectively co-ordinate in a fast paced environment have all contributed to my growth in this field and my employers placing a significant amount of trust in me.
PERSONAL PARTICULARS
SURNAME : Reddy
NAME : Kasturi
Id no : 800-***-**-** 083
Postal address : 30 Begonia brim, Velden Vlei, Richards Bay, 3900
Cell no. : 081-***-**-**
Email add. : adlum9@r.postjobfree.com / adlum9@r.postjobfree.com
Drivers : Code 08
Health : very good
EDUCATIONAL QUALIFICATONS
School : Belverton Secondary School
Year complete : 1997 Matric
TERTIARY QUALIFICATIONS
Institution : P C Training Business College
Completed :Diploma in Information Technology and Business Studies
Year completed : 1998
EDUCATIONAL QUALIFICATIONS
COMPUTER PACKAGES
1. Ms Word
2.Ms Excel
3.Ms Power point
4.Ms Outlook
5.Vici dialler / Davox Dialler
6.Debt consolidation, Credit Policy
7.Effective corporate responses, Collections Strategy, policies and procedures
8.Customer service skills (dealing with delinquent customers)
9.Arrear accounts counsellor, inbound and outbound debt recovery
EMPLOYMENT HISTORY
CURRENT EMPLOYMENT
COMPANY : SPECIALIST MECHANICAL ENGINEERS (RICHARDS BAY)
DURATION : APRIL 2019 TO CURRENT
DUTIES : SCHEDULING INDUCTIONS/TRAINING AND OPERATIONS MANAGER’S APPOINTMENTS AS WELL AS TRAVEL ARRANGEMENTS
OFFICE SUPPORT / SWITCHBOARD AND DAILY RECEPTION DUTIES
INVOICING AND PREPARING QUOTES
RECORD KEEPING OF ALL STAFF DOCUMENTS/EMPLOYEE INDUCTION OF
TECHNICIANS AND MANAGEMENT
UPDATING ALL REGISTERS AND FILING OF COMPANY DOCUMENTS
DATA CAPTURING AND UPDATING PROGRESS ON FLEET MANAGEMENT
MINUTES OF MEETINGS AND SCHEDULING BOARDROOM FOR MEETINGS
PREPARATION FOR EVENTS, VENUES, RATES, AVAILABILITY.
CONTACT : Zama Sangweni (035-***-****
cell: 064*******
NAME OF EMPLOYER : MASTERPARTS
DURATION : JUNE 2016 TO APRIL 2019
DUTIES INCLUDE : Answer a multi-line switchboard, route calls to correct destination
Greet visitors warmly make sure that they are comfortable
Sorting and distributing mail, travel arrangements
ADMIN DUTIES : Data capturing of daily sales & receipting invoices
Managing a cash office
Receipting RFC’s and queries
General filing and general banking duties
GAVIN ASSISTANT BRANCH MANAGER
CONTACT : (W) 031-***-****
: CELL NBR : 084-***-****
EMPLOYER : MASIQHAME CAR PAINT CENTRE
POSITION : Front office receptionist / Admin Office Support/ Service advisor
Duration : Jan 2005 to Feb 2016
Duties : Answered screened inbound calls, Maintain manual directory
Received and assisted clients / scheduling appointments in
advance.
. Calling customers providing quote on repairs needed.
Monitoring the repairs work AND making sure the vehicle is ready
when. promised.
Contacting customers when delays are expected.
Documenting repairs on spreadsheet.
Receipts payment from customers
Recommending optional services and accessories to clients
to boost company sales.
Performed general secretarial duties, incl. Scheduling appointments,
Faxing and emailing, maintaining manual directory
Accepted packages, and request information
Handled delicate situations such as customer complaints &
special needs
Co ordinate maintenance and front desk reception area and
Equipment
Furniture, lighting, applications and brochures.
ADMIN DUTIES. : Data capturing of cash sales and Debtors invoices
Data capturing of Credit & delivery notes
Stock control, ordering and despatching of stock
General baking duties and daily filing
CONTACT : IVAN –OFFICE ADMINISTRATOR - – 083-***-****
NAME OF EMPLOYER : R L DALY ATTORNEYS
POSITION : Arrear Accounts clerk—Collections clerk—Debtors Clerk
DURATION : Jan 2004 to Dec 2004
DUTIES : Debt collection --- Debt recovery negotiation
CONTACT : WISEMAN 031-***-****