Project Manager

SEEDAM Shailesh

Fleurs des Lys Grand Gaube

Email: *******@*****.*** Mob: +230-********

Profile.

Dedicated and resourceful person willing to pursue professional development in the field of Information and Communication Technologies Management and to be in a position to acquire management experience while maintaining an innovative approach.

A flexible and proactive resource, with extensive analytical and technical skills. A multi-tasker and team player who handles multiple assignments or coordinates tasks across the team. Skilled problem-solver who takes an objective overview to generate viable solutions.Energetic and dynamic, ready for challenges and demonstrates in-depth planning ability to facilitate smooth flow of work even sometimes in sensitive situations. A perceptive and supportive coach who leads by example and encourages cohesion and commitment through the identification and development of potential.

Qualifications.

(i) MBA with Merit Specialisation in Business Intelligence with Knowledge University of Technology

Graduated – Year 2011

(ii) BSc(Hons) Business Informatics

University of Mauritius

Graduated – Year 2007

Certifications & Advanced Training.

(i) Agile Certified Practitioner by Project Management Institute PMI-ACP® Number: 2899542

(ii) Certified Project Management Professional by Project Management Institute PMP® Number: 2270615

(iii) Cisco Certified Network Associate (640-802)

(iv) Computer Repairs and Maintenance (September 2015 to December 2015 by Datamatics)

(v) Laptop technology and Configuration ( by Cyber Rite)

(vi) Warehousing & Transportation (05 & 06 May 2013) by France Telecom Supply Chain Business School

(vii) Supply Chain & Me (08 May 2013) by France Telecom Supply Chain Business School

(viii) Emergentics International Profile (Reveal Brilliance) 21 July 2014

(ix) Excel Intermediate Course at Nuclei(FRCI) 29/09/2014 to 03/10/2014 Work History.

Project Coordinator/Business Analyst November 2017 to date Pivot Limited/African Alliance (For Fund Administration and Micro Lending Department)

Review business environment requirements and source new applications or software that supports these needs. There should be a strong bias towards mobile/wed based solutions.

Engage with current management for potential improvements and the growth path for business.

Define, lead and implement the BI framework model for the Group to provide the operations and management

Establishing a proper operational support structure to ensure that support can be delivered ‘’In-Country’’ and on site through partnership and SLA’s.

Establishing and maintaining relationships with clients. Technology and support partners both internally and externally.

Identification of operational improvers that will enhance the control and performance of the companies operating across Africa and identifying new technologies to underpin the solution to those needs.

Analysing requirement and recommending systems controls and protocols.

Maintaining responsibility for system implementation and development.

Controlling and coordinating the development and integration of systems with various internal and external partners, including delivery to budgets and timelines.

Workflow re-engineering of business processes.

Testing of systems and workflow.

Identifying current business processes, documenting them and developing recommendations for improvement.

Perform business analysis to identify issues of concern and formulate a course of action.

Support teams in the implementation job process improvement recommendations, including analysis and tracking.

Make presentations to all levels of the organisation.

Gather, compile, analyse and document information regarding business processes.

Work closely with business units and other projects team member to understand business, design and functional requirements that drive quality and overall business improvement.

Improve Business Process – required for Micro Finance Lending, Asset Management, Securities and potentially Private Equity:

Obtain full knowledge and awareness of the current operating environment, being the manual, as well as system based procedures. To document and build a functional knowledge of the business

Recommend and support process improvements to the silo. Importantly this is inclusive of operating procedures, software specification and functionality, and is not limited only to technical system elements.

Review business environment requirements and source new applications or software that supports these needs. There should be strong bias towards mobile web based solutions.

Engage with current management for potential improvements and growth path for the business.

Additionally, using the industry knowledge built up in points a – d above,

Independently suggest business and system improvements (functionality, software and / or potential new business lines for the silo to consider).

Technical Project Manager (Data warehousing and Business Intelligence) August 2012 to October 2017 Orange Business Services (in Supply Chain Intelligence Group)

Understand business requirements and business specifications, and ensure that business specifications are clear. Transform business specifications into technical specifications.

Create and present a scope and a project plan to all stakeholders, taking relevant constraints into account.

Coordinate the technical implementation, testing and production go-live between yourself and other supply chain CoE resources. Perform acceptance testing with the internal customers.

Create and maintain all required project documents (e.g: technical documentation, process documentation, point of contact, status reports).

Facilitate an appropriate level of communication and governance around the project.

Installation and Deployment of Software/Business application on Microsoft & Linux Servers.

Parameterisation/improvement of already functional systems.

Back-up and redundant plans for smooth and uninterrupted supply chain activities.

Suggest and implement IT processes and methodologies.

Support the IT and Center of Excellence team in assessment document production.

Give support to build and develop financial and operational models

Test the created programs, and finally deliver them to production servers.

Work with supply chain experts to improve existing tools and reporting infrastructure (give and respond to internal feedback regarding development and implementation activities). Business Analyst October 2010 to July 2012

Orange Business Services (in Supply Chain Intelligence Group)

Analyse Supply Chain efficiency, on request or on Supply Chain Intelligence initiative

Monitor Supply Chain performance through specific analyses through the use of the Corporate Supply Chain Dashboard

Support business opportunity assessments and business cases

Support the implementation of the Corporate Supply Chain Dashboard

Suggest improvements in Supply Chain processes or methodologies

Give support to build and develop financial and operational models

Support Centre of Excellence development team in assessment document production

Supply Chain and Business notions

Formulation of business key performance indicators

Interpretation performance indicators to drive the business outputs to attain planned targets

Training o Coaching new members of the team

Devising, organising and delivering training over a wide variety or roles and functions

Planning structure and content of training courses

Assessing and evaluating course efficacy, identifying and resolving weakness on an on-going basis

.

Associate IT Consultant October 2008 to October2010 State Informatics Limited

Install, configure and maintain computer and network operating system and application software

Provide on – call support for computer/network systems

Maintenance and administration and troubleshooting of the network infrastructure

Assist in the preparation of work product documentation, checklists, training materials and standards documents to ensure high quality of service delivery

Ensure the network infrastructure is available in accordance with services level agreements

Security and bandwidth monitoring

.

Trainee IT Officer April 2008 to September 2008

Ministry of Finance and Economic Development (under Empowerment Programmes)

Install, configure and maintain computer system

Provide on – call support for computer/network systems Trainee July 2006 to March 2007

Pizza Hut Happy world

Research work at Pizza Hut while writing my final year BSC project entitled “Implementation of Business Process Re -engineering

Knowledge.

Programming languages

Visual Basic and C++

Databases

Microsoft Access, SQL and MySQL, IBMDB2

Network Architectures and Protocols

Open Systems Interconnection Model

TCP/IP

Designing Tools for Flowchart

Microsoft Visio, BizAgi Process Modeler and MS Project

Business Intelligence Reporting Tool

QlikView

Qliksense

MSRS

Software Applications

Microsoft PowerPoint, Microsoft Excel and Microsoft Word, Microsoft Sharepoint, Easy Project, Quality Centre,Microsoft Project

Business Mailing Tools

Microsoft Outlook and Lotus Notes

Supplier and Customer Portal

E2open

SAP

Advance Planning and Optimisation

Fund Administration:

Hiportfolio

Hitrust

Micro Lending:

Integrated Loan Management System

Misc.

Travel experience: -

Successful deployment of E2open Platform (B2B) for Orange Spain and Samsung during week 08 2016 - In Orange SPAIN Premises MADRID

Successful deployment of E2open Platform (B2B) for Orange Slovakia and Samsung during week 30 2016 – In Orange SLOVAKIA Premises BRATISLAVA

Successful coordination of report development for Data Migration at African Alliance Office Johannesburg Soft Skills.

Agile Project Management

Time Management

ISO 9000/20000/27000

Business Analysis

Business Continuity Planning

Risk Assessment

Data warehousing

Personal Details.

Date of birth: 10th June 1985

Nationality: Mauritian

Marital Status: Married

Driving Licence: Clean

Languages.

Fluent in written and spoken English, French and Hindi, Creole References – Recommendation letters and testimonials available on request

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