Zineb Outaalili
Address: Abu dhabi
Mobile: +971-*********
Email: *********@*******.***
Objective
Seeking a challenging position leading to a successful career in a reputable organization where I can develop and improve my existing skills.
Personal Information
Date of Birth: Jun. 24, 1991.
Nationality: Moroccan.
Education
University: MOHAMMED V UNIVERSITY RABAT
University Degree: BA English literature
Major: English.
Grade: Accepted.
Graduation Year: 2013
Languages Skills
Arabic: Native language.
English: Fluent (Reading, writing and spoken).
French: Fluent (Reading, writing and spoken).
Computer Skills
Microsoft office: Word, Excel, Power point, Access, Publisher, Outlook.
Windows Vista & Windows 7, XP, 2000, Server 2003.
General Skills
oWork within multi-nationals environments.
oExcellent at Public Relations.
oDynamic motivated. Reliable & able to manage and work under stress.
Courses
Amideast
Work Experience
*Qatar Airways
Flight Attendant Business Class 08/11/ 2014 -21/10/2019
Greeting passengers as they board and exit the plane.
Understanding the duties of your assigned position during flight and acting your best
Ensuring the satisfaction of passengers by answering questions and offering them assistance.
Checking cabin before take-off to ensure compliance to safety regulations.
Showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled.
Serving meals and refreshments.
Checking the condition and provision of emergency equipment and information for passengers.
Demonstrating emergency equipment and safety procedures.
Administering first aid.
Dealing with emergencies.
Supplying passengers with newspapers, magazines and in-flight entertainment.
Selling duty-free commercial goods and pursuing sales targets.
Understand the duties of your assigned position during flight and act your best.
Ensure the satisfaction of passengers by answering questions and offering them assistance.
Check cabin before take-off to ensure compliance to safety regulations.
Serve food and beverages.
Give the “safety” presentation in a well-prepared manner.
Monitor the cabin frequently for the entire duration of the flight.
Adhere to established regulations and procedures.
Remain calm and offer assistance to passengers in the event of an emergency.
*References Furnished Upon Request