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Customer Service Civil

Villa Florence, Estado de Mexico, Mexico
April 20, 2021

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Mara Joceline Bautista Rojo

Professional Accomplishments

I’m very passionate on helping others, my life goal is to always make a powerful impact in someone’s life. The customer service industry has helped me develop skills like discovering customer’s needs and providing long lasting solutions. I have excellent communication skills in both English and Spanish. I like to go far and beyond on reaching services goals and customers service satisfaction.

--Cuando habla, sus palabras son sabias, y da órdenes con bondad-- Proverbios 31-26

Education and Language Skills

--Salazar High School Pico Rivera, Ca

--Native English and Spanish

-Professional Experience-

-AT&T Loyalty Department-

Team lead. Marisol Garcia

Work Period: May 2019-February 2020

-American Express-

Team Lead: Michelle Elorza

Work Period: August 2016-May 2018

-Merck Sharp and Dome-

Team Lead: Mariana Mancillas

Work Period: December 2014-June 2016

-Age: 28

-Civil Status: Married

-Address: Encino Mz. 7 Lt. 3 Viv. 19

-Tecamac Mex. Los Héroes Ozumbilla C.P. 55764

-Cell. 554-***-**** Home.558-***-****


Tel. 5593-4601


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-Allianz Global Assistance-

Team Lead: Ariel Cruz

Work Period: October 2014-December 2014


Team Lead: Ivonne Olivares

Work Period June 2010-December 2012

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