Customer Service Representative
Resume:
CAREER OBJECTIVES
EDUCATIONAL BACKGROUND
HIGHLIGHTS OF QUALIFICATION
PERSONAL INFORMATION
CZAERINA F. ZAPATOS
Block 22 Lot 15 Cazandra
Homes Banlic, Calamba City
Contact Number: +639*********
Email: adlu6m@r.postjobfree.com
To practice my profession with integrity and honor and earning the confidence and trust of the respectable names within the Company and its stakeholders.
Dedicated and self motivated. Innovates current processes and finding ways to make work efficient, saving time and effort, producing quality outputs. Tertiary Education
Laguna State Polytechnic University - Los Baños Campus Bachelor of Secondary Education major in Biological Science. A.Y. 2018-2019 Republic Act No. 10648 Iskolar ng Bayan Act of 2014 Vocational Education
Calamba Manpower Development Center
Contact Center Services
A.Y. 2019-2020
Secondary Education
Lawa National High School - Lawa Calamba City
A.Y. 2014-2015
Honorable Mention
Elementary Education
Lawa Elementary School - Lawa Calamba City
A.Y. 2010-2011
Technical Computer literate and has a knowledge on Microsoft Applications Organization Organized, composed and handles pressure very well without influencing or affecting work due
Interpersonal Approachable, willing to learn and impart knowledge with great enthusiasm.
Age 22 years old
Birth date December 20, 1998
Birth Place Lawa Calamba City
Citizenship Filipino
Civil Status Single
Language Spoken Filipino and English
Religion Catholic
Mother Zosima Zapatos
Occupation None
Father Conrado Zapatos
Occupation None
PROFESSIONAL REFERENCES
TRAININGS ATTENTED
Title of Learning and Development
Interventions/Training Programs
Attendance Number
of Hours
Conducted/Sponsored by
Computer Aided Design (Manual
Drafting& Draft Architectural Layout
and Details)
March 2020 234 hours Calamba Manpower Development
Center
Exercising Sustainable Development in
the Workplace
May 2020 8 hours Technical Education and Skills
Development Authority
Participating in Workplace
Communication
May 2020 8 hours Technical Education and Skills
Development Authority
Orienting Oneself to Environmentally
Sustainable Work Standards
May 2020 8 hours Technical Education and Skills
Development Authority
Receiving and Responding to
Workplace Communication
May 2020 4 hours Technical Education and Skills
Development Authority
Managing Your Personal Finances June 2020 4 hours Technical Education and Skills Development Authority
Utilize Electronic Media in Facilitating
Training
June 2020 4 hours Technical Education and Skills
Development Authority
Supervising Work-Based Learning June2020 4 hours Technical Education and Skills Development Authority
Maintaining Training Facilities June 2020 4 hours Technical Education and Skills Development Authority
Social Entrepreneurship August
2020
16 hours University of the Philippines Open
University
Online Bridge English Program October
2020
2mos, 26
days
University of the Philippines Open
University
Prof. Ofelia B. Maningas
BSEd Biological Science Adviser
Laguna State Polytechnic University - Los Banos Campus
Ms. Frinces M. Marvida
Calamba Manpower Development Center
Contact Center Services
CZAERINA F. ZAPATOS
Name and Signature
Contact this candidate