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Customer Service Representative

Location:
Barandal, Laguna, Philippines
Posted:
April 21, 2021

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Resume:

CAREER OBJECTIVES

EDUCATIONAL BACKGROUND

HIGHLIGHTS OF QUALIFICATION

PERSONAL INFORMATION

CZAERINA F. ZAPATOS

Block 22 Lot 15 Cazandra

Homes Banlic, Calamba City

Contact Number: +639*********

Email: adlu6m@r.postjobfree.com

To practice my profession with integrity and honor and earning the confidence and trust of the respectable names within the Company and its stakeholders.

Dedicated and self motivated. Innovates current processes and finding ways to make work efficient, saving time and effort, producing quality outputs. Tertiary Education

Laguna State Polytechnic University - Los Baños Campus Bachelor of Secondary Education major in Biological Science. A.Y. 2018-2019 Republic Act No. 10648 Iskolar ng Bayan Act of 2014 Vocational Education

Calamba Manpower Development Center

Contact Center Services

A.Y. 2019-2020

Secondary Education

Lawa National High School - Lawa Calamba City

A.Y. 2014-2015

Honorable Mention

Elementary Education

Lawa Elementary School - Lawa Calamba City

A.Y. 2010-2011

Technical Computer literate and has a knowledge on Microsoft Applications Organization Organized, composed and handles pressure very well without influencing or affecting work due

Interpersonal Approachable, willing to learn and impart knowledge with great enthusiasm.

Age 22 years old

Birth date December 20, 1998

Birth Place Lawa Calamba City

Citizenship Filipino

Civil Status Single

Language Spoken Filipino and English

Religion Catholic

Mother Zosima Zapatos

Occupation None

Father Conrado Zapatos

Occupation None

PROFESSIONAL REFERENCES

TRAININGS ATTENTED

Title of Learning and Development

Interventions/Training Programs

Attendance Number

of Hours

Conducted/Sponsored by

Computer Aided Design (Manual

Drafting& Draft Architectural Layout

and Details)

March 2020 234 hours Calamba Manpower Development

Center

Exercising Sustainable Development in

the Workplace

May 2020 8 hours Technical Education and Skills

Development Authority

Participating in Workplace

Communication

May 2020 8 hours Technical Education and Skills

Development Authority

Orienting Oneself to Environmentally

Sustainable Work Standards

May 2020 8 hours Technical Education and Skills

Development Authority

Receiving and Responding to

Workplace Communication

May 2020 4 hours Technical Education and Skills

Development Authority

Managing Your Personal Finances June 2020 4 hours Technical Education and Skills Development Authority

Utilize Electronic Media in Facilitating

Training

June 2020 4 hours Technical Education and Skills

Development Authority

Supervising Work-Based Learning June2020 4 hours Technical Education and Skills Development Authority

Maintaining Training Facilities June 2020 4 hours Technical Education and Skills Development Authority

Social Entrepreneurship August

2020

16 hours University of the Philippines Open

University

Online Bridge English Program October

2020

2mos, 26

days

University of the Philippines Open

University

Prof. Ofelia B. Maningas

BSEd Biological Science Adviser

Laguna State Polytechnic University - Los Banos Campus

+639*********

Ms. Frinces M. Marvida

Calamba Manpower Development Center

Contact Center Services

+639*********

CZAERINA F. ZAPATOS

Name and Signature



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