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Training Manager

Location:
Quezon City, Philippines
Posted:
April 21, 2021

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Resume:

Personal Particulars

Date of Birth: August **, **84 Gender: Female

Civil Status: Married and Separated Nationality: Filipino

Educational Background

Degree: Bachelor of Science in Chemistry for Teachers (2002 – 2006)

School: Philippine Normal University

Board Exam: Licensure Examination for Teachers (2007)

Employment History

Company: Filinvest Land Inc. (April, 2014 – Present)

Position: Sales Recruitment and Training Assistant Manager

Work Description:

● Enhance our sales leaders' competency to include a wider range of disciplines and develop potential leaders and prepare them for future leadership roles.

Create and develop sales training programs from basic to advance to increase sales training activities and support the team for consistent activation and productivity

Conduct soft skills and technical trainings for both organic and inorganic employees.

Supervise sourcing, recruitment and hiring of sales partners.

Take part of the interview process for sales leaders.

Review and approve recruitment and training documents and reports to ensure accurate and timely submission.

Report to the sales recruitment and training head and territory sales leaders the recruitment and training progress and updates.

Company: Digitel Mobile Philippines Inc. (April, 2011 – 2014)

Position: Frontline Training Officer and Regional Representative

Work Description:

● Conduct training needs analysis to identify the training needs of a particular Business Center or Distributor.

● Facilitate customer service, product specifics and technical trainings to refresh and give new ideas to employees as well as to enhance their customer service skills.

● Develop training modules that will suite the need of a particular business center or distributor.

● Promote efficiency in expenditures that will yield a higher Return on Sales through training and on site mentoring.

Company: Tupperware Brands Philippines Inc. (June, 2008 – October, 2010)

Position: Sales Training Supervisor

Work Description:

● Identify training needs and conduct sales training programs.

● Ensure that sales, recruitment and dealer activity rate goals of the branch are met.

● Ensure that campaign offers, incentive programs, plus plans, new products, sales and recruitment incentives are properly merchandised and well discussed to the salesforce.

● Help the Branch Manager in conceptualizing, implementing, monitoring and evaluating other sales offers and recruitment activities.

● Consistently practice total quality customer care and ensures that customer's needs and inquiries are attended promptly, efficiently and courteously.

Employment History

Company: Educonnection International (August, 2007 – June, 2008)

Position: Training Officer

Work Description:

● Conduct test calls to prospective clients.

● Train potential teachers that can conduct test calls to prospective clients.

● Develop teaching materials and modules for the benefit of teachers and customers.

● Calibrate calls and evaluate them according to the standard that was set-up by the company.

● Develop handouts, handbooks, and evaluation forms to better evaluate the performance of the teachers.

● Conduct seminars and team meetings for teachers and employees.

Skills

Computer Literate Time Management Recruitment

Training and Development Customer Service Program Hosting

Module Creation and Development Sales Events Coordination

Marcial Cataraja Jr. – Integrated Management and Systems Support

Filinvest Land Inc.

Contact #: 0920-968=9761

Katherine Mercado – Marketing Support Officer

Filinvest Land Inc.

Contact #: 092*-***-****

Rene Diche – Sales Training Manager

Filinvest Land Inc.

Contact #: 092*-***-****

References



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