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Customer Service Representative

Santa Rosa, Laguna, Philippines
April 20, 2021

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Jon Laurence Napawit/

Skills and Proficiencies

• Flexible

• Highly creative and goal oriented.

• Critical thinking and Problem solving

• Efficiency in Microsoft Application such as Word, Excel and PowerPoint

• Average communication skills and ability to interact with clients. Personal Information Height : 5’10 Weight : 60 kgs

Gender : Male Nationality : Filipino

Civil Status : Single Religion : Roman Catholic

Mother : Laura Napawit Occupation : Machine Operator Father : Jose Napawit Occupation : Motorized Tricycles Education

• Lyceum of the Philippines University-Laguna

Bachelor of Science in Multimedia Arts (2019 - 2020)

• University of Perpetual Help System of DALTA-Calamba Campus (2015-2019) Highschool and Senior HIgh

• Infant Jesus Montessori Center, Inc. (2009-2013) Experiences

• Customer Service Representative: Omaha Steaks Seasonal Account (Concentrix Alabang) October 26, 2020-December 22, 2020

• Customer Service Representative: DIY H&R Block Seasonal Account (Concentrix Alabang)

• January 14, 2020-February 28, 2020

• Free lance Photographer: Self Employed

Likhawit (Lucena, Quezon) October 26-27, 2019

Sulong Pirata (Laguna) July 26-27, 2019

• On the Job Training: Work Immersion Trainee NYK-FIL Maritime E-training Inc. 2018-2019

Character References

• Rojell Char Alquesor

Supervisor, Concentrix, Northgate Alabang


• Joshua Enrile

Supervisor, Concentrix, Northgate Alabang



Blk 17 Lt 11 St, Joseph Village Mamatid Cabuyao City, Laguna


To build a long-term career in this industry with opportunities for career growth. To also bring my strong sense of dedication, motivation and responsibility in this organization and to be able to utilize my knowledge and skills in this field.

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