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Quality Engineer Customer

Location:
Cuautitlan Izcalli Municipality, Mexico, Mexico
Posted:
April 20, 2021

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Resume:

SHEILA ADONAI VALENCIA CASTAÑEDA

Telephone number: 551******* Email: adlt55@r.postjobfree.com

Cuautitlán Izcalli, Méx. 28 years old

Personal Objectives

Develop and increase my skills as a professional, to ensure that the quality standards that the product requires in a competitive and progressive Company, with initiative, a broad sense of responsibility, and committed to the objectives of the company.

Education

Metallurgical Engineer 2010 – 2015 (ESIQIE, IPN)

Metallurgical Technician 2007 – 2010 (CECYT No. 2, IPN) Additional Training

• Internal auditor training in ISO 9001: 2015 and IATF 16949: 2016 September 2020

• Interpretation of ISO 9001: 2015 and IATF 16949: 2016 August 2020

• Risk management based on ISO 31000 May 2019

• Six Sigma Basics April 2018

• Core Tools FMEA 5th edition December 2020

• "Quality Management System based on the ISO 9001: 2015 standard" Sep 2017- Feb 2018

• Control of heat treatment processes of metals 2011 Job Experience

ALMEXA Quality Engineer Metal Mechanics January 2019 – February 2021 Attend and resolve customer complaints in a timely manner, problem solving (8 D S, 5w and 1H QC Story), verification of the effectiveness of actions, follow-up of non-conformities, monitoring of external PPM's, Control and monitoring of customer complaints through statistical tools, non-quality costs, validate returns. Ensure that the product in process and PT meets the specifications and requirements of the customers. Achievements: Attention to 100% customer complaints, Decrease in external PPM's by 10% New Dynacast QUALITY ENGINEER DIE CASTING

ALUMINUM AND ZAMAK Automotive June – December 2018 Ensure that the finished and in-process product meets the customer's specific specifications and requirements. Leading problem solving processes, validation of corrective actions, auditing of production areas to ensure that the product is prepared according to the control plan, internal and external audits, monitoring of non- conformities. Prepare and update PPAP documentation, quality alerts, containment, process flow, control plan, work instructions, interpretation of drawing plans. Envases y Laminados Materials engineer August 2016 – August 2017 Ensure that the product in process and finished meets the quality control specifications through ISO 9001: 2008 in the steel production line, realization of control plans, flow charts, updating of documents on the floor, monitoring of non-conformities, audits of first and second part. Ensuring that new materials meet specifications and also avoiding risks. Customer service: preparation of specifications. Ensuring that new materials meet specifications and also avoiding risks.

Especialidades Térmicas Engineering Intern at July - August 2014 Main activities: Evaluation of the product that was bring under to heat treatment through microstructure analysis, concentration analysis, development of analysis reports and quality tests, non-destructive tests, location of cracks by means of (MAGNAFLUX, Penetrating Liquids, Magnetic Particles), Vickers hardness tests, Rockwell B and C, localization of embedded particles with optical microscope Grupo de Análisis de integridad de ductos Intern Enero 2013- Agosto 2014 Evaluation of new and old generation API 5L “X46 steel pipelines in PEMEX pipelines, Knowledge: preparation of metallographic samples and characterization.

Skills

Microsoft Office

Software: Ces Edupack 2013, Maple, Minitab (basic) Language: Intermediate English

Knowledge of statistical control of the process, FMEA Knowledge of IATF 16949 standard

Teamwork

Methodical

Interpretation of drawings

Sense of urgency

Customer oriented



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