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VINOD SINGH

*** ****** ****, *********, ** 11550 M: (347) 659- 8814 E: adlsj2@r.postjobfree.com Summary

Hardworking with exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments.

Skills

Business Development

Sales and Strategies / Tactics

Strategy Planning

Process Implementation

Associates Leadership and Development

Product Presentation

Pipeline Development

Innovative, People Management,

Staff leadership

Promotional planning

Communications

Customer assistance

Analytical, Administrative and Organizational Ability

Basic IT Knowledge

File and data retrieval systems

Business and technical analysis

Experience

GENERAL MANAGER (SALES & OPERATIONS) 02/2020 to Till Date A&T AUTO SALVAGE INC – JAMAICA, NEW YORK (USA)

• Responsible for overall operation of the store.

• Responsible for buying (Junk Cars), Supervision Dismantling of the vehicle.

• Responsible for proper inventory, Listing on various plateforms (Ebay, Offer Up, Craiglist and Car-Part.

• Responsible for online listing (Through Ebay, Offer ups, Facebook Marketplace and Craiglist) and local walkin customers and the telephonically leads.

• Responsible for running various sales campaigns on Ebay, Facebook, Google Ads and periodically review of the campaigns

• Selling the needed part by customer and pitching of additional parts to the customers (Ie wiper blade, Mats etc)

• Handling all the documentations and accounts

• Selling Used cars to customer.

DEPUTY VICE PRESIDENT (CLUSTER HEAD) 04/2015 to 08/2018 INDUSIND BANK LTD - Karnal, Haryana (India)

• Heading a cluster of 10 retail banking branches.

• Responsible for overall growth of cluster and branch level Liability Size, CASA Size, Fee / Revenue generation and Profitability.

• Oversaw branch team of 130 people which include Branch Managers, Branch Operation Managers, Relationship Managers,Customer Service Managers, Personal Bankers, Authorizers, tellers, and implementation of training for all new employees.

• Evaluated budget plans and current costs to project trends and recommend updates.

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• Worked with regulatory representatives to complete accurate filings and maintain compliance.

• Organizing Education camps for customers on variety of loan products and available credit options to promote valuable decision-making.

• Networking within communities to identify and capitalize on business opportunities.

• Optimized staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance and payroll.

• Completed financial analysis of revenue.

• Planned and executed promotional events.

• Designed sales and service strategies to improve revenue and retention.

• Developed standard operating procedures.

• Preparation of operational and risk reports detailing financial metrics to help management make proactive decisions. BRANCH MANAGER (SENIOR MANAGER) 04/2011 to 04/2015 HDFC BANK LTD - Panipat, Haryana (India)

• Leading a result oriented team and was responsible for managing the Branch.

• Ensure clarity of Business objectives among staff.

• Maximized branch revenue by optimizing daily operations.

• Developed annual branch business plan for maximum profitability and effectiveness.

• Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.

• Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.

• Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.

• Developed and maintained client rapport to meet financial service needs and drive branch loyalty.

• Consistently increased sales by developing key customer relationships.

• Conducted surveys of customer feedback.

• Mentored staff to increase sales success and productivity.

• Implemented annual performance appraisals for all branch staff. BRANCH MANAGER (SENIOR MANAGER) 12/2009 to 04/2011 ING LIFE INSURANCE CO LTD - Panipat, Haryana (India)

Involved in all aspects of Brand Management, Brand Performance and analysis to competition brands.

Responsible for recruitment and management of Sales Managers - (Identify, recruit and manage).

Train and motivate Sales Managers to provide a better understanding of market/products.

Responsible for retention of SMs by showing them their career path and opportunities in the organization.

Monitor and review Sales Manager performance.

Help them in achieving maximum business.

Meeting existing customers on a regular basis for achieving service standards.

Execution of sales strategy and Increase market reach and penetration through market segmentation.

To ensure overall Profitability of the Channel and New Business Development.

Utilizing client feedback & personal network to develop marketing, intelligence for generating leads.

Identifying streams for revenue growth & developing marketing plans to build customer preference.

Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst Team members.

Building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norms.

Maintaining cordial relations with customers to sustain the profitability of the business. BRANCH MANAGER 01/2006 to 11/2009

ICICI BANK LTD - Panipat, Haryana (India)

Modeled trends and adjusted branch plans accordingly.

Consistently complied with Bank policies and government regulations.

Completed financial analysis of revenue.

Increased efficiency and drove branch revenue by optimizing daily operations.

Planned and executed promotional events.

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Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.

Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.

Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.

Mentored staff to increase sales success and productivity.

Maximized branch revenue by optimizing daily operations.

Received internal audit score of 95%..

SENIOR EXECUTIVE 02/2005 to 01/2006

ICICI HFC LTD - Panipat, Haryana (India)

Preparation & checking of DM & CAMs for loan files.

NDC checking as per the check list.

Managing disbursement of personal and auto loan files.

Ensuring complete documentation, Stamping and other formalities.

Preparations of various MIS.

TRAINEE CLERK 09/2001 to 01/2004

Union Bank Of India - Panipat, Haryana (india)

Dealing with customer on front desk, Working in Saving A/c Fixed Deposits, Advances, Daily & Monthly abstract, Ledgers.

Updated documentation and reports for business records.

Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.

Collected and entered data into system, maintaining complete confidentiality and accuracy.

Generated shipment invoices, prepared packages and set up courier deliveries for customers.

Managed and anticipated clerical needs of Bank employees, including copying, faxing and file management.

Implemented office efficiency improvements to streamline task delegation. Education and Training

Guru Jambheshwar University of Science & Technology, Indian Institute of Banking & Finance. - Hissar, Haryana (India) MBA (Business Administration And Management, 06/2007) INDIRA GANDHI NATIONAL OPEN UNIVERSITY - NEW DELHI Bachelor of Arts (Art History, 12/2004)

INDIAN INSTITUTE oF BANKING AND FINANCE - Mumbai (India) JAIIB Banking And Financial Support Services, 12/2018

Activities and Honors

Member of Indian Institute of Banking and Finance, Mumbai, India Additional Information

Father Name : Sh. Karam Singh

Mother Name : Smt Munesh Devi

Date of Birth : Nov 15, 1980

(Vinod Singh)

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