RESUME

A. SARANYA.

Email:adlse6@r.postjobfree.com

Mobile: 999-***-****

COIMBATORE.

ASPIRATION

A hardworking person who performs and delegates all multiple skills in a professional manner. Ability to work effectively in a team, motivate in difficult time and capable to make sound and better decisions.

JOB PROFILE -2011 to 2019

FIRST SOURCE SOULTIONS LTD (Feb 2011 – July 2011)

DESIGNATION- CUSTOMER SERVICE ASSOCIATE

ROLE- GPRS-TECHNICALSUPPORT.

DUTIES-

Resolved customer inquiries with prompt service.

Provided general information of products and services offered. COGNIZANT TECHNOLOGY SOLUTIONS (Sep 2011 – Oct

2012)

DESIGNATION- PROCESS EXECUTIVE

ROLE- HEALTH NET -CLAIM PROCESSOR

DUTIES-

Pricing identification of errors and management of resolution with provider contracts.

Meet the performance goals established for the position in the areas of efficiency, accuracy and Quality.

HEXAWARE TECHNOLOGIES (April 2013 –July 2016)

DESIGNATION- SENIOR EXECUTIVE

ROLE- RETENTION SPECIALIST

DUTIES-

Responsible for Production report, daily Dashboard and managing Team attendance.

Responsible for retaining a customer and to meet the team target.

Attending and participating team meetings with client about Process updation.

Responsible for overseeing and guiding the team sales and team target

Monitoring the performance of juniors and training new team members. CHIRAG INTERNATIONAL (Dec 2016 –Feb 2019)

DESIGNATION- MARKETING CO-ORDINATOR

ROLE- SALES AND MARKETING

DUTIES-

Preparing Quotations, Sales orders.

Maintaining Indiamart and Alibaba Sites.

Allocating Enquiries to the team and maintaining sales report.

Supporting Admin and Back end team for product update.

Mail communication with the foreign clients.

KEYSKILLS

Superb Coaching and mentoring skills.

Prioritising important tasks and ensuring they get done first.

Improving Product and Customer Communications.

AREAS OF EXPERTISE-

Decision Making

Ability to work on Process Situation.

Social Media Marketing

PROJECTS

© Completed “Journalism and Communication” course in Bharathiar University with distinction held in May 2008.

© Completed “Entrepreneurship Development” course in April 2009. TECHNICAL SKILLS

Completed “Typewriting English” with First Class in Feb 2009.

MS Office

ACADEMIC QUALIFICATION

SCHOOL/ UNIVERSITY COURSE &YEAR MARKS

Vivekananda Vidhyalaya Matriculation school SSLC 2005 71% PSG Sarvajana Higher Secondary school HSC 2007 91% PSG College Of Arts and Science BCS 2010 70%

Bharathiar University MBA 2014 60%

I declare that the information given above is true to the best of my knowledge and belief. Yours Truly,

Saranya A

Contact this candidate