Herbert C. Conaway

Professional Experience

October 2019 - Present

NCR (National Cash Register Company)

Service Technician

● Support world’s leading Digital Banking and Enterprise POS systems by managing hardware maintenance and providing software support (noteworthy banking clients include Wells Fargo, Trustmark, PNC, Compass, Ozark, Regions)

● Service electromechanical equipment (ATMs) by repairing and replacing defective hardware/software

● Service and Maintain printers (Ethernet, Token-ring, StarLAN, and NetBIOS)

● Test hardware/software to ensure consistent access

● Support POS systems in Walmart including all registers, computers, card readers, pharmacy & self-checkout; Rebuilt entire self-checkout by replacing motherboard/hard drives and testing 2017 – October 2019

Baldwin County Board of Education

Digital Renaissance Specialist

● Provide technical and helpdesk support duties including installation repair, alteration and maintenance of computers, printers, and other peripheral equipment

● Systemically and accurately inspect, isolate, and diagnose system malfunctions to determine appropriate repair procedures and restore equipment

● Assist teachers and students to troubleshoot hardware and software issues

● Install and configure school system laptops, desktops and mobile hardware and software work with and know OS systems Windows, Mac based programs

● Maintain the school’s technology inventory

● Supported Dell computers, Lenovo, IBM ThinkCentre’s, MAC, Gateway Computers and Tablets

● Worked briefly with a ticketing system (maintain documentation with technical device and escalated to Aery Jones)

2006 - 2017

McGill - Toolen Catholic High School

Mobile, AL Teacher of Technology

● Teaching students Information Technology; Cisco, hardware and software, coding in Python, Java script Linux Operating System and Raspberry Pi

● Reimaged/imaged and deployed new PCs; pushed out or manually deployed software updates

● Helped the teachers instruct on how to use program

● Support phone lines, printers

● Install and maintain servers

● Run phone lines, fiber

2004 - 2006

Mobile County Public School System

Mobile, AL Lab Technician/Retract Manager

● Configure computers and manage lab

● Assisted Administrative Staff in implementing policies and procedures

● Instructional Paraprofessional Administers/scores/ records achievement

● Administered diagnostic test when requested/ Supported Resource Teacher when needed 2000- 2003

Alabama Shipyard

Mobile, AL Material Coordinator

• Repaired and distributed tools for various areas of shipyard

• Licensed forklift driver and other heavy equipment

• Ordered supplies for electrical department and machinist licensed for equipment. 1984 - 2000

WALA Fox 10 TV

• Operated Compusat System for satellite feeds

• Operated (VIV EX) Video Up-link and Digital Graphing System.

• Ran master control/production with filming and editing/ Repaired equipment such as cameras, computers and live trucks

1978-1983

Pan American Airlines

Freight Agent/Reservations/ Freight Handler

• Assisted customers with baggage/ Issued tickets/ Reservations.

• Loaded and unloaded freight/

• Operated forklift and other heavy equipment.

• Light air craft mechanic education

2005

University of Mobile

• Alternative Baccalaureate - Level Certificate of Technology 1977

Alabama State University

• B.S., Bachelor of Science

• Major - Business Administration Minor - Business Marketing Sub Minor Accounting NCR Training 80 hour - POS

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