SHUBHENDU
Area of interest:
Food & Beverage service
Email:
8628845963shubhendu@G
MAIL.COM
Contact no:
Permanent Address:
G/16 Rajnagar, Part II,Palam
Colony, Street No: 2, Newdelhi,
110077
Objective
To work with an organization by employing my abilities to achieve constant advancements and to work for the betterment of the organization with total dedication. To be at the top level in hospitality industry and to be the best amongst all of my colligues by giving my best to perform with excellence and perfection in organization to reach to greater heights in my career.
Assets
Leadership.
Quick Learner.
Dedication.
Innovative.
Trustworthy
Education
B.Sc in hospitality & hotel administration
Period : 2013-2016
College : INSTITUTE OF HOTEL MANAGEMENT,SHIMLA
University : INDIRA GANDHI NATIONAL OPEN UNIVERSITY Marks : 67%
SENIOR SECONDARY EDUCATION
Period : 2012-2013
School : GBBSS, Rajnagar
Board : CBSE
SECONDARY EDUCATION
Period : 2010-2011
School : GBBSS, Rajnagar
Board : CBSE
INDUSTRIAL EXPOSER
Worked at SALT RESTAURENT,Dubai Mall,Since 4 March 2019-3 March 2021
Worked at Habitat centre,Lodhi Road,Since 15 Jan 2018 – 15 Feb 2019
Worked at ITC WELCOM HOTEL, Since 12 DEC2016 – 6 JAN 2018
4 Months Industrial Training from Radisson Blu Plaza,NEW DELHI CAREER HIGHLIGHTS
IN THE SALT RESTAURENT, DUBAI MALL,(Position-Captain)
Handling Staff and Maintaining Flow of Service.
Making Required Manning as per the requirements of the events.
Keeping up to date records in terms of store (Food & Beverage).
Supervision of HACCP Records.
Maintaining all equipments, furniture and other properties of Restaurent.
Establishing & maintaining helpful relationship with important guest, restaurant staff and co-worker.
Providing information related to restaurant.
Keeping update knowledge of food items.
Ability to provide carefully good customer service.
Co-ordinating with hostess in daily operation booking status. In the habitat centre,Lodhi road(Position-F&B Server)
Interacting with clientele and handling guest situation.
Participate in staff training / briefings.
Trained in Health and safety procedure.
Trained in hygiene course.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Communicate with customers to resolve complaints or ensure satisfaction.
Take order from patrons for food and beverage.
Serve food or beverage to patrons, and prepare or serve specialty Dishes at tables at required.
Present menus to patrons and answer questions about menu items Making recommendations upon request.
IN the ITC WELCOM,NEW DELHI(Position-F&B Server)
To set tables, trays according to type of food ordered and the Hotels service standards.
Accurately records,pre-checks and pick-up all food and beverage Orders.
Serves guests their food and beverage in prompt,courteous manner As per the standard sequence of service.
Present physical and accurate check to guest and complete the Payment process.
To be able to immediately monitor guest comments and pass on
To your superior, and be pro-active in solving problems whenever Possible.
SKILSS
Efficient in working with deadlines.
Have leadership qualitie.
Always accepting challenges.
Good public relation skills.
Influence,build relationships,manage conflicts,negotiate.
Decision –making skills
HOBBIES
TRAVELLING.
INTERNET SURFING
WATCHING MOVIES
COOKING
PERSONAL INFORMATION
MOTHER NAME - MRS. NIRMAL
FATHER NAME - MR. TARAKANT MISHRA
GENDER - MALE
DATE OF BIRTH - 19 NOVEMBER 1995
NATIONALITY - INDIAN
MARITAL STATUS - SINGLE
All the information mentioned above are true to the best of knowledge, believe and understanding.
DATE: (SHUBHENDU)