Manager Medical

SUMMARY

SKILLS

EXPERIENCE

Phyllis Kirkland

********************@*****.*** 252-***-****

**** ****** ****** ****, *********, NC 27919

Focused Operations Manager successful in contract negotiation and process improvement. Able to remain calm and poised even in high-pressure situations. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion. Focused and diligent owner with over 25 years maintaining seamless business operations. Smoothly administer budgets, train staff and monitor procedures to maximize efficiency and balance objectives with operational requirements.

Demonstrated ability to complete tasks accurately despite interruptions and competing demands. Dedicated Intermediate with 22 years of experience performing life saving techniques. Offering exceptional patient care, scene size- abilities.

Business operations knowledge

Accounts receivable operations

Equipment operations

Daily facility operations

Computer operations

Search and rescue operations

Office equipment operations

Payroll operations

Bookkeeping operations

Medical Manager Software

Safety Clerk

Alderson Federal Prison Alderson, WV August 2015 - May 2019

. Coordinated and delivered mass educational briefings focused on occupational mishap trends and prevention.

Implemented programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in workplace.

Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.

Prepared daily project status updates to inform staff and document project changes. Inventory of stock, chemicals, issuing supplies, delivering supplies, Pesticide management . ants, spiders, mice, skunks, birds Filing, typing, office management

Owner Manager Medical Transportation

Harrell Medical Transport, Inc. Hobbsville, NC September 1991 - February 2013 Trained newly hired employees by explaining job responsibilities and overseeing task EDUCATION AND TRAINING

prioritization.

Compiled data for trip reports to disseminate to staff members, EMT-Is and management team. Conducted analysis to address documentation which led to better billing and recoupment. Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction.

Checked store shelves and restocked products from inventory in back room. Fostered positive, student-centered classroom environment by encouraging opinion sharing. Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings. Planned and executed documentation lectures QuickBooks system Liaised between parents and administrative staff to clarify classroom and individual student objectives.

Delivered informative lectures and used research materials to help students grasp concepts. Attended conferences, vendor events and workshops to meet and network with potential new clients.

Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K & R documents. Loaded patients into ambulances in preparation for transport to nearest medical center. Followed district protocols in handling and resolving disciplinary issues. Wrote agendas and notes and sent out automatic notifications for upcoming meetings. Attended and participated in department staff meetings, brainstorming ideas to alleviate [Type] issues.

Prepared and filed financial statements such as balance sheets and income statements. Processed customer payments using cash, checks, credit and debit cards and returned proper bills and coin.

Trained EMT-Is to perform and document quality inspections and audits. Owner Operations Manager

Harrell Funeral Home Gatesville, NC November 1981 - August 2006 Funeral Director

bookkeeping

filing

obits

dressing of deceased

filing social security benifits

visitation of deceased

funeral

dealing with families

digging graves

putting up tents

calling pall bearers

calling clergy

CERTIFICATIONS

Perquimans County High School Hertford, NC

Business Administration

College of The Albemarle Elizabeth City, NC

Pesticide license from Purdue College

Paralegal Studies from Blackstone College

Receptionist from New River Community College

Career and Professional Development II from New River College Medical Terminology from New River College

Keyboarding and Document Processing 1 from New River College Microsoft Word 2007 from New River College

Business Communication from new River College

Career and Professional Development from New River College Medical Transcription from New River College

Text Editing from New River College

Principals of Management from New River College

Office Practice and Administration from New River College Public Speaking

Creative Writing

FEMA IS-00242.A

FEMA Is-00288

FEMA IS-00100.b

FEMA IS-00302

EPCE 7002-24165

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