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Operations Manager

Location:
Eureka, CA
Salary:
15
Posted:
April 19, 2021

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Resume:

Melanie Irizarry Rosas

Eureka, CA *****

adls89@r.postjobfree.com

951-***-****

Experienced Independent Contractor with a demonstrated history of working in the e-learning industry. Skilled in Social Media, Research, Spanish, Google Suite, and Marketing. Strong professional with a Bachelor of Arts - BA focused in History from Universidad Adventista de las Antillas. Authorized to work in the US for any employer

Work Experience

Independent Contractor

VIPKid - Remote

August 2019 to Present

• Successfully self-promoted to grow client base, as well as retention outreach.

• Able to manage dozens of students at different learning levels.

• Presented topics in an upbeat and positive manner to maintain interest during the session.

• Realized reports and documentation in a timely and effective manner. Marketing Operations Intern

The Striving Empire - Remote

November 2020 to February 2021

• Oversaw campaign planning and implementation for big holidays and events, such as New Year and Black History Month.

• Supported business development by using third-party services to engage clients, such as TextMagic.

• Effectively ran team meetings and helped train new employees.

• Successfully generated weekly reports and meeting notes for upper management.

• Successfully managed social media pages and monthly online events. Infant Teacher

Kindercare Learning Centers - West Linn, OR

September 2019 to May 2020

• Successfully worked alongside center staff to plan and implement activities to promote physical, social, emotional, and intellectual growth.

• Integrated dual language teaching to promote inclusivity and cultural awareness.

• Generated timely and intuitive daily reports for parents and higher management.

• Ensured a clean and healthy environment during mealtimes to promote independence and food exploration.

After School Teacher

The TEK Center - Lake Oswego, OR

April 2019 to September 2019

• Lead the center's JR area, consisting of 5-10 children grades K-2nd.

• Successfully shuttled students from school to center building in company vehicle.

• Successfully planned STEM centered activities to create early interest.

• Hosted events outside of center hours to promote STEM activities; such as hosting LAN parties and coding events for older children.

Head Toddler Room Teacher

Little Seeds of Carroll Gardens - Brooklyn, NY

August 2018 to January 2019

• Managed a childcare team of 4, successfully establishing interpersonal relationships with other staff members, as well as students and families.

• Developed and oversaw monthly lesson plans to promote growth and development.

• Generated timely and intuitive daily reports for parents and higher management, as well as record keeping.

• Successfully planned and researched surrounding areas for periodical "exploration" outings. Front Desk Manager

Slope Fitness Gym - Brooklyn, NY

February 2018 to August 2018

• Successfully realized daily clerical work; such as billing, filling, and inputting data from high value clients.

• Worked alongside staff and trainers to create a comfortable and welcoming environment for clients.

• Participated in social media posts and promotions. Substitute Group Leader

GATEWAY UNIFIED SCHOOL DISTRICT - Shasta County, CA April 2017 to January 2018

• Successfully created individualized plans for homework and assignment assistance.

• Worked in conjuncture with mainstream teachers to reinforce lessons and weak areas.

• Led a group of students, groups varying from K to 8th, in enrichment as well as recreational indoor and outdoor activities.

Paraprofessional I

Shasta Lake School - Shasta Lake, CA

February 2017 to January 2018

• Alongside a teacher; assisted with classroom management, as well as supported teacher in controlling behavioral and emotional occurrences.

• Provided individual and group teaching, catering to individual needs.

• Assisted with non-instructional projects and duties; such as different clerical tasks, setting up display boards, sending home notices and school announcements, etc.

• Was successful in establishing and maintaining working relationships with students, teachers, faculty members and district employees.

Store Manager; Avalon, C.A

Island Essentials - Avalon, CA

November 2016 to December 2016

• Investigated and personally resolved customer complaints or issues to strengthen store reputation, grow client base and retention.

• Maintain and organized store displays to enhance product visibility and accentuate product location.

• Created and managed the stores social media presence to expand clientele.

• Managed daily operations, administrative duties, scheduling, and sales Office Administrator/Receptionist

Hogar La Paloma - Yauco, P.R.

August 2015 to July 2016

• Maintained detailed records, generated reports, coordinated meetings, and successfully multi-tasked within fast-paced atmospheres.

• Maintained a strong working relationship with coworkers, families, and distributors.

• Demonstrated flexibility by taking on special projects in addition to primary office administration responsibilities.

Secretary/Teachers Assistant

Antillean Adventist University - Mayaguez, P.R.

September 2013 to December 2015

• Realized reception duties and clerical work; scheduling, documentation, grading, and light office maintenance.

• Was able to solve student and visitor issues.

• Maintained a welcoming, clean, and organized environment. Education

Bachelor of Art in History

Antillean Adventist University - Mayagüez, PR

August 2011 to May 2016

Skills

• Spanish (10+ years)

• Microsoft Office (10+ years)

• Teacher Aide

• Teacher Assistant

• Child Care

• Early Childhood

• Childcare Provider

• Classroom Management

• Toddler Care

• Tutoring

• Social Media Management

• Classroom Management

• Social Media Management

• Toddler Care

• Organizational Skills

• Special Education

• Tutoring

• Event Planning

• Experience Working With Students

• Public Speaking

• Math

• Microsoft Excel

• Writing Skills

• Behavior Management

• Research

• Infant Care

• Typing

• Proofreading

• Administrative Experience

• Mentoring

• Google Suite

• Google Docs

• Adobe InDesign

• Content management

• WordPress

• Google Docs

• Customer service

• Office manager experience

Certifications and Licenses

CPR/AED

December 2018 to Present

CBEST

September 2016 to Present

120 Hour TESOL Certification

April 2020 to Present

120 TEFL Certification

May 2020 to Present

First Aid Certification

Assessments

Receptionist — Highly Proficient

August 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Early Childhood Development — Proficient

August 2019

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Front Desk Manager (Hotel) — Highly Proficient

August 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

October 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Social Media — Proficient

October 2020

Knowledge of popular social media platforms, features, and functions Full results: Proficient

Written Communication — Highly Proficient

October 2020

Best practices for writing, including grammar, style, clarity, and brevity. Full results: Highly Proficient

Market Research — Proficient

October 2020

Analyzing data and using market research tools

Full results: Proficient

Work Motivation — Highly Proficient

October 2020

Level of motivation and discipline applied toward work Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Experienced Independent Contractor with a demonstrated history of working in the remote industry. Skilled in Social Media, Research, Marketing, and G-Suites. Fluent and literate in Spanish.



Contact this candidate