NICHOLAS A. SANTIAGO

Van Nuys, CA

919-***-****

adls6i@r.postjobfree.com

Delivering Results in Operations While Serving as a Strategic Business Partner

Operations Manager and Military Veteran with more than 15 years of proven ability to interact and collaborate with multiple levels of management and diverse cultural audiences. Consistently achieved exceptional and measurable results while leading teams of 5 in a dynamic, fast-paced environment. Possess a comprehensive background in Talent Acquisition, Project Management, Training/Development and Maintenance Management derived from conducting domestic and global operations. Managed risk upon multiple lines to protect assets, property, and equipment valued over $1M. Recipient of multiple awards for outstanding performance and professionalism in the United States Marines.

●Career Guidance Retention

●Team Leadership Supervision

●Evaluations Assessments

● Talent Acquisition Recruitment

●Training Development

●Policy Implementation

● Maintenance Management

●Project Operations Management

●Bilingual Spanish

EDUCATION

Wake Technical Community College - Raleigh NC 2018 - Present

Concentration in Information Technology: Mobile App Development.

Code the Dream School - Durham NC

2019 - 2019

Courses in computer programming and web development including JavaScript, HTML, CSS, Git and GitHub, and introduction to React.js.

PROFESSIONAL EXPERIENCE

Code the Dream Labs - Durham NC 2019 – Present

React.Js Javascript

Apprentice Front-End Developer and currently transitioning to full stack. Created internal web application using React.Js for the logic and styled with SCSS. The internal application is called DreamSpace and it holds personnel personal information and what project’s they’re assigned to, as well as a section where developers collaborate problems and solutions. All post created by personnel is being handled using Google Firebase.

Designed projects page using React.Js components.

Designed page with SCSS using Media Queries

Designed and created personnel Directory using React.js components as well as using Media Queries

React Native Javascript

Collaborated with other Front End and Back End Developers on a IOS and Android Application called Vamos. Vamos is an application that provides services to remote rural workers in North Carolina and now opening to other organizations nationwide. Responsible for features that was assigned using Jira Software. All work was edited using git by committing and creating pull request for work evaluations by the Senior Engineer.

Using scrum Agile Methodology in daily task using bi-weekly sprints(Daily morning scrum with Project Manager, Sprint Retro one day of the week, bi-weekly, using planning poker to score workload.

Redesigned some of the UI colors in the app

Changed several text boxes into dropdown box that handles a set of values in the dropdown box.

Changed the animation of icons so it animates correctly when a card is being expanded.

React Native Javascript

Currently collaborating with a Front and Back End Developers on a IOS and Android Application called CRSN(Community Ride Share Network). CRSN is managed by organizations to provide a ride sharing network for people who are in need of it.

Using scrum Agile Methodology in daily task using bi-weekly sprints(Daily morning scrum with Project Manager, Sprint Retro one day of the week, bi-weekly, using planning poker to score workload.

Redesigned the UI so all forms have a simplistic unformed visual.

Edits to the Ride Card by adding riders information.

Managing error handling techniques such .then .catch using Promise within API.

Ocmulgee Concrete Services – Raleigh NC

2016 – 2019

Concrete Worker

Responsible for clearing footings in foundation by inspectors standards.

Created home patios in accordance with the blueprints

Pour concrete and ensure all other team members were properly assigned while pouring on the foundation.

United States Marine Corps – Various Global Locations 2008 – 2016

Recruiter

Planned and executed daily, weekly, and monthly plans to include obtaining names, prospecting, screening, selling, and contracting. Targeted specific needs and qualifications required for recruitment, created mission goals, and promoted effective development programs; conducted background checks and found the right personnel for the right job. Attained 16 contracts with a recruit training attrition rate of 0%.

●Informed employees and management of policies, career opportunities and benefit options leading to a more knowledgeable workforce with increased retention efforts

●Mentored new and potential employees on relocation, company climate, orientation and completed new hire documentation to allow for seamless and comfortable transition

●Engaged employees in their work environment providing a more cohesive setting for communication that helped foster cooperative interactions between departments

●Represented the U.S. Marine Corps in the local community during enhanced area canvassing and special events in support of the recruiting mission; maintained working relationships with educators and local officials in the community in support of the recruiting objective

Asset Supply Manager

Properly maintained armory procedures and accountability of all weapons, optics, communication assets, ammunition, and records folder totaling over $1M.

●Maintained an almost perfect score on annual armory inspection and maintained unit readiness

●Ensured that weapons inspections were scheduled in a timely manner prior to every live fire exercise to include combat deployments

●Served as the company’s substance abuse program and supervised an aggressive urinalysis program; conducted training that educated personnel on drugs and alcohol use and outreach programs

●Responsible to complete the unit semi-annual command chronology and ensured that co-workers accurately input information

●Demonstrated time management and problem solving skills that ensured supply levels were maintained for resupply services for military equipment operating in critical timeframes

●Managed the professional growth and counseling of personnel daily; resulted in quarterly and yearly evaluation reports, career development charts and mentorship counseling

NICHOLAS A. SANTIAGO, PAGE 2

Operations Manager

Refueled over 150 rotary and fixed wing aircraft. Conducted weekly and monthly preventive maintenance on all pumps to ensure they were operational.

●Ensured accountability on all equipment by training and instructing subordinates to ensure and continue unit readiness

●Implemented training and planning for the company of over 120 Marines; ensured training plans that encompassed the Unit’s guidance

●Demonstrated time management and problem solving skills that ensured fuel supply levels were maintained for resupply services for military equipment operating in critical time frames

SPECIALIZED TRAINING

Recruiter Course

Martial Arts Instructor Course

Staff Non-Commissioned Officer Course

Substance Abuse Control Officer Course

Bulk Fuel Specialist Course

Marine Corps University Sergeants Course

Marine Corps University Corporals Course

TECHNICAL SKILLS

Software: Microsoft Office Suite (Access, Word, Excel, PowerPoint, OneNote, Outlook, Project, SharePoint)

Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 10

Web Technologies: HTML, HTML5, CSS3, SCSS, React.JS, Javascript, React Native, Node.js, GitHub, XML, AJAX

Development Tools: Microsoft VS Code, Textastic, Atom, Sublime

Debugging tools: Chrome Developer Tools, Intellij

Methodologies: Agile

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