Kathryn T. Drews

Summary of Qualifications

I have 15 years in management experience. I am a loyal, self-confident leader who cares deeply about people’s well-being. I focus on details and take initiative to build strong and loya relationships. I believe teamwork makes the dream work and I thrive in a relaxed work environment. I have an open door policy and strive for a balanced work and personal lifestyle. Proficient in Microsoft Office, Delphi, InnFusion, IHG Merlin, Choice Advantage, Opera, Windows Outlook and Sales Force.

Professional Experience

Regional Sales Manager

WISCO Hotel Group, Appleton, WI – August 2013-Present (Holiday Inn, Appleton, Holiday Inn Express, Oshkosh and Comfort Suites, Appleton)

Solicit, negotiate and book new and repeat business for two hotels through sales efforts (outside sales calls, telemarketing, mailings, networking, etc...) while maximizing group and transient business to meet/exceed revenue goals.

Forecast and budget weekly, monthly and yearly revenue

Balance price structure to obtain optimal revenue for two hotels based on special event dates, high demand periods and opportunity dates.

Develop and retain a loyal client base.

Participate in community associations, industry committees and local networking groups to keep up to date on new development, find potential business and create camaraderie in the industry.

Analyze Banquet Event Orders, communicate effectively with customers, managers and associates to ensure that all rooming needs and/or meeting needs, staffing and menus meet and exceed customer's expectations.

Maintain up-to-date knowledge of hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies.

Manage all markets including corporate, transient, association, sports, tour and travel, leisure and small meetings.

Sales Manager

Buca di Beppo, Appleton, WI – June 2012-May 2013

Solicited, negotiated and booked new and repeat business through sales efforts (outside sales calls, telemarketing, mailings, networking, etc...) while maximizing banquet space to meet/exceed revenue goals.

Developed and implemented special packages and created new menus and themes within corporate guidelines.

Analyzed Banquet Event Orders, communicated effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus met and exceeded customer's expectations.

Managed all outside catering efforts. Organized set up, menus and delivery arrangements.

Sales Manager

Bays Tundra Lodge, Green Bay, WI – February 2011-August 2011

Solicited, negotiated and booked new and repeat business through sales efforts (outside sales calls, telemarketing, mailings, networking, etc...) while maximizing banquet space and sleeping rooms to meet/exceed revenue goals.

Developed and implemented special packages and created new menus and themes within corporate guidelines.

Analyzed Banquet Event Orders, communicated effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus met and exceeded customer's expectations.

Maintained up-to-date knowledge of hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies.

Managed the social and association markets including all meetings, wedding and social related business.

Program Manager

Rasmussen College, Green Bay, WI – April 2010-January 2011

Met weekly/quarterly enrollment standards for student registrations and starts.

Met standards for strong student services and community services reflected in personal lead generation and student retention.

Applied consistent and effective prospective student contact by phone, mail, email and social networks.

Participated in campus events, meetings and new student orientations to promote the college’s mission inside and outside the workplace.

Supported a team effort that recognized the best interests of the students and the college.

Catering Sales Manager

Crowne Plaza Hotel, Madison, WI – January 2004- March 2010

Solicited, negotiated and booked new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc...) while maximizing banquet space to meet and exceed revenue goals.

Developed and implemented special packages and created new menus and themes within corporate guidelines.

Prepared status and period end reports to keep management abreast of activities.

Analyzed Banquet Event Orders, communicated effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus met and exceeded customer's expectations.

Forecasted, implemented, and monitored the catering budget and managed expenses within the approved budget constraints.

Attended and hosted networking events and association meetings.

Maintained up-to-date knowledge of corporate/hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies.

Managed the social and local catering markets including all meetings of 40 people or greater and all wedding and social related business.

Built a strong and loyal clientele base.

customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer's expectations.

Managed short-term, quick turn around executive meetings of less than 40 people without sleeping room blocks.

Private Line Therapist, Madison, WI – September 2003– July 2004

Applied Behavioral Analysis Treatment. Mass Trial, Prompting and Errorless Training. Imitation, receptive/expressive language, academic/cognitive skills, social skills and self help training.

Counseling and Wellness Center, Fond du Lac, WI – October 2000 – May 2002 and September 2002 – September 2003

Line Therapist

Applied Behavioral Analysis Treatment. Mass Trial, Prompting and Errorless Training. Imitation, receptive/expressive language, academic/cognitive skills, social skills and self help training.

Education

University of Wisconsin Oshkosh – Fall 1999 – Summer 2002

Graduation: May, 2002; Bachelor of Science Degree in Human Services with a Sociology Minor

Associations and Awards

Interstate Hotels and Resorts 2007 Sales Performance Award; Immediate Past President of the Fox Cities Lodging and Hospitality Association; Member of the Fox Cities Sports Commission; Member of the Fox Cities Convention and Visitors Bureau Marketing Committee; Member of the Oshkosh Chamber of Commerce and the Fox Cities Chamber of Commerce; Board Member for the Fox Valley Technical College Cultural Cuisine Event and our industry Hospitality Awards Gala.

Non Paid Work Experience

Center for Career Development, Oshkosh, WI – Summer 2002

Completed 280 hours of Major Field Experience. Volunteered for the Truancy Intervention Program, mentoring 8th and 9th grade students. Provided case management and program services. Attended Juvenile Intake, grant proposal and collaborative meetings. Presented materials pertaining to job readiness and skills to high school students.

Big Brothers and Big Sisters, Oshkosh, WI – Spring 2002

Six credit sociology internship. Was a school-based mentor and supervised a health and fitness group for girls ages 11-14. Became certified in Babysitter training.

Center for Career Development, Oshkosh, WI – Summer 2001

Senior Counselor

Completed 120 hours of Major Field Experience. Team leader for groups of 10-15 youth. Aiding, mentoring, and participating in activities with children ages 11-14. Activities including: building structures out of wood, sports, music, and arts and crafts.

Boys and Girls Club, Oshkosh, WI – Fall 1999

Completed 30 hours for the Introduction to Human Services requirement. Organized and participated in activities with children ages 7-14. Activities including: sports, arts and crafts, computer skills and homework help.

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