EDUCATION / TRAINING /
SKILLS
DESIRÉ
BONTHUYS
Matric (1999)
Training : Volvo Southern Africa:
Crucial customer communication skills
Warranty claim handling (Volvo and Renault Trucks)
Kronos (Payroll time and attendance management
portion)
SAP – Proficient in Age analysis, Statements, Invoices, Cash Book Payments and Allocations, and Customer
queries modules
Service Advisor Training
Training : Scania SA :
Customer Care and Service
Effective Person Skills
Multi for non-technical staff
Warranties Training
Skills :
Invoicing on QuickBooks and in alternate formats
Microsoft Office Suite (Excel, Word, Power Point)
Various in-house programs (Multi, GDS Fusion, RAT)
Quotient (Quoting Software)
Fieldwork (Field Service Management Software)
PROFILE
An experienced, bi-lingual, Office
Administrator who works well in a
team and also has the self-discipline
to accept the responsibility of a
leadership role.
Proficient in a vast range of software
programs with a natural ability to
learn to operate new software
programs.
An understanding of the importance
of operational awareness and the
ability to implement and maintain
operational procedures.
High standards of customer
interaction and inter-personal skills,
combined with professionalism,
organizational skills and a strong
work ethic have facilitated the
smooth operation of the
departments that I have been in
charge of.
Versatility and the ability to work well
under pressure ensure that I am able
to prioritise multiple tasks whilst still
maintaining a high standard of work.
My service with high profile
companies like Volvo and Scania has
exposed me to a professional work
environment and instilled strong
capabilities in an administrative
setting.
WORK EXPERIENCE
Pest Control Cape - Sales Coordinator -:;
16 October 2019 - Current Position ( Amanzimtoti)
Coordination of sales team
Customer liaison
Invoicing
Sasmania (Pty) Ltd – Office Administrator
22 October 2018 – 11 October 2019
Office Management
Revenue Collection
Petty Cash Management
Invoicing
Debtors Control
Distribution Management
Volvo Southern Africa (Kimberley) – Branch Administrator 5 November 2012 – 31 July 2017
Debtors (Age analysis, Statements, Invoices and
Customer Queries)
Creditors (Scanning, Coding and Processing Invoices)
Invoicing (Labour Booking according to Volvo Standard Times)
Outwork Invoicing (Update / Capture)
Cashbook Payments and Allocations
Petty Cash Management
Banking
Timecard Management
Workshop Monthly Report / D.O.C
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CONTACT
PHONE NUMBER:
EMAIL ADDRESS:
adls5g@r.postjobfree.com
LOCATION:
Widenham, Umkomaas
Liaising with and Issuing Orders to Sub-contractors
Customer Liaison
Preparation, Capture and Submission of Warranty Claims
General Workshop Administration
Scania SA (Kimberley) - Workshop Administrator
Scania SA (Bloemfontein) – Dealer Administrator
Full Term: 2 June 2004 – 31 October 2012
Scania SA (Bloemfontein) – Dealer Administrator (2 June 2004 – March 2007):
Debtors and Creditors
Petty Cash
Cash Sales
Banking
Issuing of Orders to Sub-Contractors
Workshop duties as required
Scania SA (Kimberley) - Workshop Administrator
(March 2007 – 31 October 2012)
Customer and Sub-contractor Liaison
Issuing Orders to Sub-contractors
Daily Efficiency Report
Monthly Workshop Report
Invoicing (Labour Booking According to Scania
Standard Times)(Update/Capture Outwork Invoices)
Preparation, Capture and Submission of Warranty
Claims
Permits and PDI’s
Job Card Management
General Workshop Administration
COMPETENCIES
Employee Supervision
Problem solving / Critical Thinking
Results Orientation
Communication oral and written
Professionalism
Work Ethic
Emotional Intelligence
Leadership
Teamwork
Organisational Skills
Commercial Awareness
Responsibility