Sales Customer Service

RESUME

Noman Khan

Abu Dhabi, United Arab Emirates

Mobile #: +971-*********

Email: **********@*****.***

Career Objective:

Looking for a suitable position in a reputed organization with challenging and fulfilling work environment where I could enhance my knowledge, skills and utilize my experience for the well growth of the company. Employment History:

1. As Storekeeper at Jashanmal National Company, Airport - Abu Dhabi 19-Jan, 2019 till date

Responsibilities Handled:

To receive deliveries from the Suppliers

To arrange the stocks in the warehouse

To pull out the stocks for shop/stall delivery

To take landside delivery at the Airport

To assist Sales staff with displaying the items in the shelves at the Stall/Shop

To return damaged, near expiry items and magazines posting in the system

To perform Delivery Order (DO) posting in the system

To create GTN, PO, Receipts and Move Order

To punch and maintain proper record of all the Supplier’s invoices in the system

To perform the daily sales update in the system.

Performing all other tasks/jobs as assigned by the Manager within the scope of my job 2. As Data Entry Operator at Quadri Rice Mill, Bareilly - India 01-Apr, 2019 to Aug, 2019

Responsibilities Handled:

Answering phone-call system

Responsible for preparing, compiling and sorting documents for data entry

Entered and updated various company data (i.e. sales, goods, etc.) in the computer system

Highlighting any discrepancies in data to senior staff / managers

Assisted with routine office duties such as typing, filing and record maintenance

Responsible for checking completed work for accuracy

Assisted in sorting and processing invoices from suppliers

Serve as back-up for other clerical positions in unit

Assisted in data review and clean-up processes

Performing all other tasks/jobs as assigned by the Supervisor within the scope of my job 3. As Sales Assistant at Gyma Bayara Food Industry, Dubai Apr-2016 to Mar-2019

Responsibilities Handled:

Assisting customers in the selection and purchase of items

Promoting the shop and its products at every opportunity

Highlighting special promotions to customers

Ensuring the correct display, cleanliness and tidiness of merchandise and promotions

When required wrapping up purchased items for customers

Dispatching customer orders

Resolving customer complaints in a sensitive & polite manner

Following policies & procedures relating to cash & stock handling

Checking the inventory listing with actual stock on the shop shelves and reporting and discrepancies to Supervisors

Handling stock deliveries to the store

Restocking the sales areas

Changing shelf price labels

Checking and removing out of date produce

Attending relevant staff training sessions as and when required

Performing all other tasks/jobs as assigned by the Supervisor within the scope of my job 4. As Sales Man at Crockery Shop in India 2013 – 2016

Responsibilities Handled:

Answering phone calls and taking the orders

Providing excellent customer service to all the customers and guests

Answering customer’s queries and assisting them in product selection

Displaying items in the shelves

Managing stock inventory and keeping it up-to-date

Recording sales information and maintain customers’ records

Following all duties assigned by the shop Owner within the scope of the job Academic Qualification:

SLC in 2012 (X standard equivalent)

U.P Board in India

Higher Secondary School (XII standard) in 2014

U.P Board - India

Additional Trainings:

Advance Diploma in Computer Application in 2016

Apex Institute of Computer Education

Key Skills & Strengths:

Self-motivated and a quick learner with good communication and inter-personal skills

Highly enthusiastic, energetic, hardworking and reliable

Good knowledge of customer service

Good in negotiating, convincing and building good relationship with customer

Competent to work in a team or individually in order to accomplish tasks.

Require minimal supervision: supervisory and training experiences

Polite and personable individual and able to work well under pressure

Flexible with duty hours (ability to work for extra hours as and when required)

Strong interpersonal skills; collaborative and flexible work style Personal Details:

Name : Noman Khan

Permanent Address : Richha Barely, India

Father Name : Zaki Parvez (Deceased)

Date of Birth : 15th Apr, 1997

Nationality : Indian

Religion : Islam

Marital Status : Married

Languages Known : English, Hindi, Urdu and Arabic beginner Passport Details : Number: N0904465 Issued: 17-Jul-2015 Expiry: 16-Jul-2025 Declaration:

I hereby declare that the above statements are true to the best of my knowledge and belief. Place:

Date: Noman Khan

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