Store Manager Assistant

Melantha Singh

** ******* *****, ********* *****, Durban, 4901

Tel: +27 (0-31-262**** Mobile: +27 (0-73-313-****

Email: *************@*****.***

PERSONAL STATEMENT

An enthusiastic and ambitious individual who possess excellent problem-solving abilities and good networking skills. Highly motivated, well organised and has the ability to work under pressure. A passion for finance and an ability to work well in a team and on own initiative coupled with an ability to communicate effectively at all levels.

KEY STRENGTHS

Communicating – Exhibits strong communication skills, both written and verbal, and is adept at communicating effectively with people at all levels. Customer Focus – Developed an ability to understand customer needs and enhance a customer’s experience, through working in a variety of customer centric positions. Quick Learner – Adept a quickly absorbing knowledge and retaining information. Interpersonal – As a result of outstanding interpersonal skills is able to easily develop good working relationships with team members and customers.

Team Player – A natural team member who is able to encourage and share with others in order to meet goals and targets.

EDUCATION

Master of Business Administration (MBA), Regent Business School (2021-currently studying) Post Graduate Diploma in Management, Regent Business School (2019) Bachelor of Commerce, Regent Business School (2018) Specializing in: Human Resources, Accounting and Management Higher Certificate in Accounting, Regent Business School (2014) Core Modules: Financial Accounting, Business Management, Economics, Information Technology, Financial Management, Commercial Law

Matriculation Exemption, Brookdale Secondary School (2005) Subjects: English (HG), Afrikaans (HG), Accounting (HG), Mathematics (SG), Physical Science (SG), Physiology (HG)

ACHIEVEMENTS AND LEADERSHIP ROLES

Achievement 1: Was positioned as the Head prefect, RCL Rep, captain of the cricket, volleyball & netball team.

Achievement 2: Obtained the highest aggregate in the History Olympiad, participated in many speech contests & obtained 1st position, participated in cricket, volleyball, netball, and chess. Received certificates

& awards for distinctions.

Achievement 3: Provided voluntary work at a local hospital & at the occupational therapy hospital for children.

EMPLOYMENT HISTORY

07/05/2018 – Present Varsity College Westville

Academic Operations Department – Admission Centre Co-ordinator, Westville Point 1: Captures functions during registration and quality assures all student registration contracts and supporting documentation. Creates and maintains all student files. Point 2: Utilises the career centre and general campus communication mediums to advertise part-time positions for Registration Assistants required during the registration period. Interviews support candidates and appoints successful candidates with the Vice Principal for Finance. Point 3: Tracks all transfers, processes cancellations and change of programmes. Point 4: Meet all deadlines given by the National Office. Point 5: Prepares reports for the National Office where necessary. Contact Reference: HR – 031-***-****

01/09/2015 – 30/04/2018 MANCOSA College

Debtors Department – Administrator/ Debtor/ Cancellation Clerk, Durban Central Point 1: Preparation of student’s invoices and manual statements. Point 2: Drawing up Demand Letters for students with dormant accounts and for students who are failed to be contacted when enquiring about payment.

Point 3: Listing students on the ITC Credit Bureau for outstanding payments. Point 4: Assisting students with queries regarding their accounts telephonically or via email. Point 5: Preparation of Debit Notes, Credit Notes and Change of Payment Plans. Point 6: Calling students regarding small balances. Point 7: Assisting with invigilation during exams

Point 8: Authorising registration files electronically on the Finance side. Point 9: Signing off registration files.

Point 10: Drawing up the deregistration documents for students who request to deregister. Contact Reference: HR – 031-***-****

01/02/2015 – 31/07/2015 NWJ Jewellery

Store Manager, Durban Central

Point 1: The ability to be responsible when working with money & stock. Point 2 : Obtained leadership roles & the ability to be able to work under pressure Point 3 : Being able to deal & help with customers. Balancing of stock/bank recons and reporting day-end figures to the Manager.

Point 4 : Being sociable & working with other people Point 5 : The ability to listen carefully to customer requirements and match suitable products with their Requirements

Point 6: Training new staff in terms of daily procedures, sales tactics and product knowledge. 01/11/2014 - 10/01/2015 Compu-Net Cafe

Assistant Manager/Administrator, Durban

Point 1: The ability to use the computer at a professional level.

Point 2: Obtained full knowledge of Microsoft Word, Excel, Publisher, PowerPoint, Faxing, Scanning, Emailing. Point 3 : Assist customers at a professional level. Point 4 : Cashing of monies and balancing of the bank recon at day-end.

Point 5 : Managing and controlling staff in the absence of Store Manager. Contact Reference: Jenny – 031-***-****

01/11/2013 - 31/10/2014 NWJ Jewellery

Franchisee, West Street Durban Central

Point 1: The ability to be responsible when working with money & stock. Point 2 : Obtained leadership roles & the ability to be able to work under pressure Point 3 : Being able to deal & help with customers. Balancing of stock/bank recons and reporting day-end figures to Head Office.

Point 4 : Being sociable & working with other people Point 5 : The ability to listen carefully to customer requirements and match suitable products with their Requirements

Point 6: Training new staff in terms of daily procedures, sales tactics and product knowledge. Contact Reference: Ugesh – 031-***-**-**

01/2008 – 31/10/2013 NWJ Jewellery

Admin Assistant, Phoenix

Point 1: The ability to be responsible when working with money & stock. Point 2 : Obtained leadership roles & the ability to be able to work under pressure Point 3 : Being able to deal & help with customers. Balancing of stock/bank recons and reporting day-end figures to the Manager.

Point 4 : Being sociable & working with other people Point 5 : The ability to listen carefully to customer requirements and match suitable products with their Requirements

Point 6: Training new staff in terms of daily procedures, sales tactics and product knowledge. Contact Reference: Ugesh – 031-***-**-**

VOLUNTARY WORK

12/2004 – 12/2004: Umhlanga Hospital, Umhlanga, Durban Observed the work performed in a trauma, maternity & surgical unit. Interacted with patients, doctors & nurses.

LANGUAGES

English (Read, Write, Speak)

Afrikaans (Read)

ADDITIONAL INFORMATION

Drivers licence obtained

Married

Contact this candidate