OSA FAJANA

079********

Bishops Avenue, Northwood

HA6 3DG

adlry7@r.postjobfree.com

TEST MANAGER (QA) across industries – 22 years experience in Managing, testing, validating and verifying application software and providing quality solutions.

BACKGROUND: I am an experienced, highly motivated and organised Test Manager. I have an excellent understanding of management, business processes, structured software development techniques and methodologies. Being committed to quality with an eye for details, I am able to present ideas articulately, convincing and with vision. I am able to use initiative and work to tight deadlines under pressure ensuring deliverables are met. I have got exceptional Organisation skills, Communication skills and interpersonal skills. I have a high personal work standards with a goal to achieving excellence. I am a confident and self motivated individual and able to work in a fast paced and demanding environment. I am a strong team player with positive individual ‘CAN DO’ attitude

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SKILLS /EXPERIENCE: Strong Test management, worked in Financial (Banking/Stock exchange), Retail, Oil and Gas and Logistics sectors. A solid understanding of different Test Methodologies (VAF, V-Model, Agile, Scrum, RAD, Waterfall). I have a solid working knowledge of application integration, management and testing. Quality Assurance Methodologies, System Development life cycle and a wealth of experience managing stakeholders. I’m fully conversant with testing terminologies and able to demonstrate consistent application of test analysis, design and build techniques to agreed standards.

I am able to comfortably apply risk management techniques to prioritise testing. I am conversant with different approaches to test planning and I have a clear understanding of QA role in the software cycle.

I have very good diplomacy and interpersonal skills with a demonstrable ability to interact at all levels within an organisation. I also have excellent documentation skills. I have demonstrable experience of managing, owning and delivering high quality projects to objectives and within budget and timescales. I have a solid working knowledge of application integration, team management and vendor management and testing. .

TECHNOLOGIES: (SAP FI, SAP MM, Siebel 7.5 and 8.0), Unifer 9.2.3, LMCT, Avocet Capture, Quality Centre, HP ALM, JIRA, TOAD, Test Director, IBM Rational ClearQuest, Oracle SQL, Microsoft Office Suite, Payment Systems, Office 2007 Pro, UML, Cyrano Manager, COGNOS, TRAC Notes, POS, AS400, Paradox 10, Content Management, Workday HCM, DMS, FileNet. Saleforce Basic knowledge of UNIX and VMS operating systems, Mortgage Manager, ERP Systems, Share Point, Connect 9.0 & 10 and SQL Server Management Studio 9.00, SAP BI Objects 4.2 & 6.5, Questa and Episys

PROFESSIONAL EXPERIENCES:

Company: Morrisons Stores Plc, Bradford. July 2017 till date (RETAIL)

Position: QA/Test Manager

Testing: Smoke, Functional & Non Functional, SIT, Performance, End to End, UAT & Regression. Also testing on mobile HHT (Hand Held Terminal)

Project: Price Integrity Simplification project, managed team in UK, Indian and Poland.

The role involves the following tasks:

Managed all Testing done on the Mobile application, Services and Backend

Managing Test team & activities across multi-countries -UK. India & Poland(Offshore / Onshore) across different time zones

Provided Test estimation, test planning & mangement and ensuring all projects are on target.

Created and managed the Test Strategy, Test Plan for each release and reviewed the NFRs & Business requirement.

Organised all quality gate meets & GO / NO Go meetings

Organised the daily triage meeting, weekly test team meeting and daily standup with project team.

Agile methodology is being used and I organise the daily triage, sprint planning and retrospective meetings for each sprint

Organised workshops to priortise the user stories in backlog and define the user stories for the next sprint

Managing Test execution in different environment including cloud environments and ensuring all code deployments are on schedule.

Responsible for ensuring deliverables meet milestones

Responsible for requirement & defect management through to resolution.

Coordinating with Business users to agree UAT scenarios, approach and supporting UAT. UAT is done across 29 different stores.

Responsible for all test team recruitment & carry out team reviews & assessments on a regular basis and provide team support to all members of the test team

Created and managing the Risk & Issue log

Identified Test environments required for the different testing ann ensuring the environments are ready and all user access granted prior to testing.

Prepared weekly status report and sent to Project owners & Management

Good knowledge and hands on experience working with ALM & JIRA

Responsible for Stake holder management. I have good communication with Stakeholders and I have experience in handling project issues with stakeholders

Liaising with BAs, Developers, Solutions architect and Business users to review testing requirements and agree testing approach/scenarios

Worked closely with Project Owners/ Stake holders, Programme Manager, Project manager, Business Analyst, Developers and Solution Architect and third party suppliers

Environments & Applications: Jira, SQL Server, I.E, Chrome, Microsoft suite, RDM, AWS Cloud (Services, Lambda, Elastic Search, EMR,S3), Episys & Appworx.

Company: New Look Retail Chain, Weymouth. March 2017– July 2017

Position: Test Manager

Testing: Systems, Functional & Non Functional, Integration, UAT & Regression. Also testing on mobile applications(Android & iOS).

Project: Working on multiple project concurrently. Projects are as follows; SAP Business Objects BI (also known as BO or BOBJ) a Data warehouse project integrating BO4.2 & BO 6.5 for Interactive Retail Dashboards, Jira & Confluence Upgrade project, Brilliant HR Transformation project, RDM / Selektrone Replacement project and Salesforce configuration for a new loyalty programme.

The role involved the following tasks:

Created and managed Test Strategy, Test Approach /Test Plan

Analysed the Business requirement for full coverage

Created a Test Matrix for traceability & a Test Matrice for test prep and execution plan

Ensured Test cases written by team members by reviewed

Resourced new staff and provided training & support when and as required.

Coordinated and supported the Test team onshore and off shore, across different time zones.

Provided Project estimation and resource planning and ensuring all projects are on target.

Managed Test execution and sent out a daily update.

Responsible for defect management and manged issues through to resolution.

Agile methodology was used on my SAP BI Project and my task included organising the sprint stand up meetings, ensuring the user stories in development and test were delivered on time, backlog checks maintaining & prioritising backlogs for each sprint.

Regression testing was done after each release drop for stability and ensured release notes accompanied each code drop

Coordinated UAT and created a UAT training manual for users.

Participated in User story workshops, scoring the user stories and defining the product backlog.

Responsible for Risk Management analysis and managed the RAID log

Provided reports on test progress regularly indicating the RAG status

Analysed the Test data requirement and ensure availability of data as and when required

Ensured test Test lab was set up as required for all our test phases

Prepared weekly status report and sent to Project managers, programme managers and stakeholders.

Liaised with developers and business users for clarification on functionality.

Worked closely with Project Owners, Programme Manager, Project manager, Business Analyst, Developers and Suppliers

Environments & Applications: Data stage, Fusion Middleware, Jira, ALM, SQL Server, Enterprise Data Warehouse, BO Objects 4.2 & 6.5, Unix, I.E, Chrome, Microsoft suite

Company: Marks and Spencer, HeadOffice, London. July 2016– March 2017

Position: Test Manger

Testing: Functional, System Integration(SIT), UAT and Regression.

Project: Working on multiple project concurrently. A property-wide IT project, which incorporate linked projects, costs and functionalities of budget calculations, using IBM's TRIRIGA and Integrated FileNet Document Manager. Questa, Mobile Apps - Android & iOS platform. Also Implementation & Delivery of Demand Ware, a cloud based ecommerce platform.

The role involves the following tasks:

Creation of Test strategy and Test Plan

Creation of Functional acceptance test design specifications and test case specification

Review of Business requirement documents to ensure full coverage

Identifying test scenarios from requirements

Defining test to be performed at each test release according to expected deliverables.

Prepared and executed test cases for different releases to cover all Tririga - Veritas functionalities (Budget, Filenet document manager and Linked project) and mobile application

Requirements were mapped to test cases for traceability and showing full coverage of all requirements.

Preparing test cases for all for releases

Manager Test execution of mobile applications on Andriod

Managed and provided UAT support to the business users

Prepared unique test data required for each test case and ensure the test lab was set up correctly

Periodic and ad-hoc reports as required by the Business Test Manager and Project Manager

Responsible for Risk Management analysis

Reporting of Risk and Issues to the Business Test manager once highlighted.

Contribution to test management deliverables (SIT Completion reports, defect reports and metrics)

Responsible for Regression Testing using the Regression Pack after hot fixes

Reviewing of test scripts written by team members to ensure full coverage

Liaising with developers for clarification on functionalities and also deliverables

Worked closely with Project manager, Business Analyst, Developers and Users.

Environment & Applications: Filenet, IBM’s Trigiga, ALM,, Microsoft Office and IE, Share Point, SQL Serve

Company: FSCS (Financial Services Compensation Scheme) London. August 2011 – April 2016

Position:Defect / Test Manager

Testing: Smoke, Functional, System, Web, Security, System Integration(SIT), End to End, UAT and Regression Testing.

Projects: Document management & Siebel Upgrade projects. This involved hands on testing and managing the test team through the testing life cycle of Open Text application; Integration of the content sever with Siebel 8.1 using the iFrame;

Data migration of existing Siebel and IXOS using the metadata; Enterprise Scan integration with the contents server; Web interface for the contents server; Users and Security accesses; Desktop, Ad hoc and Bulk scanning.

The role involved the following tasksProduction of Test SOPs and other documents for all projects.

Production of Test documents for all projects.

Ensured test condition were extracted from requirements, specification and design document and test

scenarios identified from these conditions.

Analysed the technical and functional specification produced to cover all Open Text and Siebel functionalities.

Co-ordination of Test scripts, manual and automated Test Execution on both Open Text and Siebe applications

for all releases.

Ensured requirements were mapped to test cases for traceability and showing full coverage of all requirements.

Defined tests to be performed at each test release according to expected deliverables.

Allocated task to team members.

Organised regular meetings to manage progress and discuss issues.

Planned and ran workshops

Co-ordination and management of Defects. Ensured raised defects were managed through resolution

Defects were discussed with all subject Matter experts.

Responsible for Risk Management analysis.

Daily defect summary was prepared using statistics, analysed and discussed with the project manager and

technical analyst.

Reviewed test deliverables and prepared regular summary reports to the project manager, programme

Office and stake holders. I managed the RAID report and statuses were highlighted in these reports.

Performed random testing to ensure testing was being carried out correctly.

Recruitment of new team members.

Vendor management. Defined the SLAs with the Vendors for the migration project.

Inventory management and analysis

QA Review of requirements provided by the SME, Open text and Siebel business analyst and systems

architects. Also reviewed test requirements and test scripts written by team members and BA’s.

Liaised with solution architects and database analyst on test environment and ensured the environments were

in place for testing.

Worked closely with PMs, SME, Stakeholders, Business Analyst, Solution architects and Users.

Environment & Applications: Open text Live link, Siebel, Quality Centre, HP ALM, Selenium, Microsoft Office and IE, SQL Server 2008, Enterprise Connect, Enterprise Scan

Company: BG Group Reading. September 2009 - August 2011

Position Test Manager

Testing: Smoke, System, Integration, System Integration, Functional and RBT testing on all projects, Regression and also UAT across different assets - UKU, Indian, Trinidad & Tobago and Tunisia and each region had different unique requirements.

Projects: Production Systems, Capital, Data Migration, HSSE projects and SAP integration and transformation projects.

I was solely responsible for integration of UNIFER and SAP focusing on the data transfer processes and SAP messaging..

I got recognition for my work at the end of year thank you message sent out by the Head of Surface Business Solution team.

Role involved doing the following task:

Validating that the requirements (business, system and functional requirements) have been satisfied.

Responsible for creating and implementing the test strategy / Test Plan for all projects. This includes overall level of risk/issue management process, test process management, quality and performance management for the entire program.

Providing confidence that the system under test has met defined quality criteria.

Risk management to reduce the risk of failure and incidents arising once the system has gone live.

Coordinating all testing effort during all test phases and cycles.

Vendor Management, agreed and managed the Service Level of Agreement with the Vendors and ensured deliverables were on time as agreed. This was agreed with the SMEs.

Ensured appropriate test data was used as agreed.

Assisting project members in creating the test tree and requirements structure in Quality Centre (test management tool).

Ad hoc test scripts review to ensure consistency with the functional design

Monitoring test design and execution progress.

Tracking the test incident process throughout the test cycles and monitoring incident statistics.

Recruiting of testers, test analysts and test leads when required.

Experience of leading offshore teams

Creation and maintenance of standard test templates as necessary.

Provided reports on test progress regularly indicating the RAG status and provided the RAID Log to senior management.

Prepared the test completion report for each test phase

Managing team members and co-ordinating testing between USA, Canada, Tunisia, India and Trinidad.

Worked closely with the Stakeholders, SME, Programme Manager, Project manager, Business Analyst, Technical Analyst and Users in UK, Aberdeen, Canada, India, Houston USA.

Environment & Applications: SAP FI & SAP MM, Unifier 9.2.3, ERP, LMCT, Avocet Capture, Selenium, Quality Centre, Oracle SQL Plus, CISCO VPN Client, Microsoft Office, I.E

Company: NYSE EURONEXT. July 2008 – July 2009

Position: Test Manager

Testing: Functional, System, Integration, End to End, Regression and UAT

Project: Enhancement of the Euronext LIFFE Futures and Derivatives Exchange, Exchange Fee System for London and US markets, Metals - NFA File Generation, Support for Block Trades and Exchange Fee & Payment System for NYSE Liffe Metals, Delta Protection Trades for NYSE Liffe Metals, WOMBAT: Universal Trading Platform, Underlying Monitor.

Company: Lehman Brothers. July 2007 – July 2008.

Position: Test Manager (IT)

Testing: System, Functional, Regression, Integration, SIT, Web and Security Testing.

Project: Loan Origination Project. Management reporting, recruitment, administering the defect management tool

Company: Advisory, Conciliation and Arbitration Services (ACAS). September 2006 – June 2007.

Position: Test Manager. Testing: Web, Systems, Integration and Regression testing

Project: EARS Project.

Company: FISERVE. July 2006 – September 2006.

Position: Test Manager

Testing: System, Regression, Integration, SIT and Web testing

Company: Transport for London (TFL). March 2005 – October 2005. Position: Test Team Lead

Testing: Web, Security & Performance, Functional, System, End-to-End, Regression Testing and UAT.

Programme: LONDONworks.

Company: UNUM PROVIDENT (Insurance). Nov. 2004 – March 2005. Position: Senior Test Analyst

Testing: Web, Security & Performance, System, Integration / End to end, Functional & Regression testing.

Company: Kensington Mortgages Company. July 2004 – November 2004. Position: Senior Test Analyst

Testing: Systems and Integration Test End to End and Functional Test, UAT and Regression test.

Company: Woolwich PLC. August 2001 – December 2003. Position: Senior Test Analyst

Testing: Web Test, Security & Performance Test, System Test, Integration / End to end Test, UAT and Regression Testing

Project: Barclays Online Mortgage Application project.

Company: IBM Global Services. June 1999 – June 2001. Position: Test Analyst

Testing: System test, Integration test, Systems Integration and Regression test, Performance and Web test, UAT and Functional testing on Unix /VMS platform. Project: Y2K

Company: Nationwide Building Society. November 1998 – June 1999. Position: Technical Test Analyst

Testing: System test, Integration, Functional test and UAT, Project: ISA Project

Company: BT Laboratories. July 1998 – November 1998. Position: Systems Integration Engineer

Company: Credit Suisse First Boston. Jan – July 1998. Test Analyst. Regression, UAT and Sys testing.

Company: Reuters. July – Dec. 1997. Position: Test Analyst. Testing:Systems, Regression, Performance &UAT

EDUCATION & QUALIFICATION.

MSc in ‘Information Systems and Technology’ City University

2:1 Honours Degree in ‘English and Literature’

PRINCE 2 Foundations.

LIFFE Connect Trading Platform.

Exchange Fees & Payment System

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