Customer Service
Resume:
EDUCATION
Diploma in Information and Technology
Mind and Integrity College
April2017
Skills:
Trouble Shooting Software and
Hardware
Microsoft Office (Excel, Word &
PowerPoint)
Encoding
Familiarity in Point of Sales (POS)
Software System
Customer Service
Cash Handling
ACHIEVEMENTS
National Certificate NCIII
Visual Graphic Design PASSED
August 05, 2017
PERSONAL DATA
Age : 29 years old
Gender : Female
Civil status : Single
Citizenship : Filipino
Date of Birth : May 31, 1992
Language : English & Filipino
Height : 170.18 cm
MARY MAE FIDELINO
203, Bamboo St. Brgy Real Calamba City, Laguna
*************@*****.***
SUMMARY
Number of years’ experience in a fast paced, professional environment. Proven computer skills with good working knowledge of different computer applications. An independent worker who is able to multi task and meet deadlines efficiently and accurately.
A team worker with excellent communication skills, high level customer service experience and strong problem solving skills.
EXPERIENCE
Secretary November 2018 – November 2020
OSCAR Electronics Technology FZE – Dubai, United Arab Emirates
Making Daily Sales report using Microsoft office (Excel and Word)
Making Purchase Order and Inventory
Filing documents (Staff Documents, Import and Export Documents, Office Document)
Receiving payment by cash and cheque
Issued receipt, refund and change due to the customers
Issued cheques for Company expenses and receiving cheques from the client. Monitoring cheque payables and cheque receivables.
Cash count; ensuring cash management and security
Customer service
Data Encoding, Updating Database
Answering telephone calls
Adding Product Information and Sales Monitoring in Amazon.ae, Noon.com, Carrefour.com Marketplace
Store Supervisor May 2018 – October 2018
Hi way Q Supermarket – Dubai, United Arab Emirates
Making Daily Sales report using Microsoft office (Excel and Word)
Making Purchase Order and Inventory every month per supplier
Filing documents
Updating Database
Receiving payment by cash, debit card and credit card
Issued receipt, refund and change due to the customers
Cash count; ensuring cash management and security
Customer service
Data Encoding
Answering telephone calls
Merchandising
Core Competencies
Communication Skills
Multi Tasking
Team Work
Flexibility
Analytical Thinking
Computer Competency
Customer Service
References
Available upon request
Contact this candidate