Personal Assistant Customer Service
Resume:
Dolores Perez
Looking for my next opportunity to shine!
Seaford, DE 19973
**************@*****.***
I have 20+ years of supervisory and management experience. I have excellent time management skills and the ability to motivate others. Great leadership skills. I feel I would be an asset to your company.
#readytowork
Willing to relocate to: Virginia Beach, VA - South Carolina - Maryland Authorized to work in the US for any employer
Work Experience
Peer Support specialist
Mental Health Partnerships - Seaford, DE
April 2019 to Present
Provide assistance and support to individuals in the recovery process. Help with new goals and modeling effective coping techniques and self help strategies. Manager
Lisa's catering and concessions - Delmar, DE
March 2016 to Present
Coordinate and oversee all aspects of the concession stand employees. Ordering supplies. Assure that employees provide excellent customer service.
Personal Assistant
Marilyn mitchell - Seaford, DE
May 2009 to Present
Running errands, scheduling appointments, gardening, meal preparation, cleaning and pet care. Marketing Manager
Wheatleys home improvements - Seaford, DE
March 2005 to February 2009
Oversaw all aspects the of the telemarketing area. Planned and implemented all marketing strategies. Prepared monthly reports for management. Screened all new hires. Production Supervisor
New Roads - Seaford, DE
May 1998 to March 2004
Oversaw 60+ employees. Responsible for coordinating employees with the daily production requirements. Assured that products were packaged properly and in a timely manner. Kept employees motivated and upbeat for a happy work environment
Education
Certification in Medical Billing and Coding
Sussex Technical School - Georgetown, DE
March 2017 to October 2018
High School Diploma in Office procedures. Spanish. Graphic Arts Seaford Senior High school - Seaford, DE
September 1976 to June 1980
None
Skills
• Customer Service (10+ years)
• Key Holder (10+ years)
• Forklift and pallet jack operator (10+ years)
• ASA 400 (5 years)
• Training (10+ years)
• Scheduling (10+ years)
• inventory (3 years)
• Operations
• Forklift Operator (10+ years)
• Customer Service (10+ years)
• Data Entry (4 years)
• Customer Support (Less than 1 year)
• CSR (10+ years)
• Pet Care (10+ years)
• Anatomy Knowledge (3 years)
• Gardening (10+ years)
• Medical Coding
• Pet Care (10+ years)
• Gardening (10+ years)
• Anatomy Knowledge (10+ years)
• Meal Preparation (10+ years)
• Medical Terminology (2 years)
• Personal Assistant Experience (10+ years)
• Inventory control
• English
Awards
Dean Vaughn learning system
May 1992
100% retention in medical terminology and anatomy. Certifications and Licenses
ABC Server card
March 2012 to October 2018
Bartender/server card.
Currently attending classes to become a certified peer support specialist. June 2019
Assessments
Customer Service Skills — Familiar
October 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Customer Service — Proficient
September 2019
Identifying and resolving common customer issues.
Full results: Proficient
Attention to Detail — Familiar
September 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Problem Solving — Familiar
March 2019
Measures a candidate's ability to analyze relevant information when solving problems. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have worked in a Managerial/Supervisory capacity for 20+ years. I work well alone or with others. Have the ability to multi-task and work well under pressure. I am a proven results driven leader.
Contact this candidate