Manager Project

Lynette Garcia, PMP, CSM, AWS-CCP

Yonkers, NY ***01

Mobile: 347-***-****

Email: adlrqz@r.postjobfree.com

https://www.linkedin.com/in/lynette-garcia-iprof/

SUMMARY

Seasoned IT professional with more than 10 years of experience directing projects for premier healthcare systems. Managed multiple high-level complexity business, clinical systems and acquisition projects ranging from $50K-$50M total cost of ownership budget. Liaise between diverse internal and external business partners to oversee data integrity, as well as the planning, design and seamless implementation of enterprise-wide system solutions. Core Competencies

• Project Lifecycle Management • Capacity Planning & Cost Controls

• Team Building & Leadership

• Systems Integration & Deployment • Vendor Management • Data Backup & Business Continuity

• Quality Assurance & Control • Process Analysis & Improvement • Best Practice Methodologies PROFESSIONAL EXPERIENCE

Montefiore Health System, Yonkers, NY March 2020 – Present IT Project Manager Consultant

Highly motivated, detail-oriented Project Manager with experience implementing Epic revenue cycle and clinical systems to Montefiore’s seven member hospitals. Served as project manager overseeing integrated testing, training, content build data migration, legacy system conversion, system cutover and go-live support.

• Develop and manage project schedule ensuring deliverables are met within the defined timeline

• Communicate to management and executive steering outlining project status and progress against milestones

• Demonstrated experience implementing IT solutions within clinical settings and managing organizational change

• Lead integrated testing oversight committee established to validate technical and clinical workflow requirements prior to migrating to Epic production environment

• Maintain go-live readiness scorecard and track key performance indicators for assessment and mitigation of risks

• Strategize with senior leadership to identify and prioritize opportunities for automated solutions to achieve enterprise goals

• Exhibit keen awareness of current and emerging third-party systems and healthcare information management technology

• Ensure IT regulatory compliance and enforce vendor/user security policy compliance

• Highly skilled in collaborating with cross functional product teams to complete deadline driven projects and deliver high quality patient focused outcomes

Mount Sinai Health System, New York, NY May 2018 – February 2020 IT Project Manager Consultant

Diligent IT leader managing clinical and ancillary system projects with the ability to support multiple projects simultaneously in a matrix organization. Proven ability to successfully lead local and virtual cross-functional teams to meet and exceed timeline and budget targets.

• Manage clinical and ancillary application integration projects with hybrid cloud architecture

• Manage clinical application upgrades to be compliant with Microsoft Windows10 operating system and migration to Microsoft Windows 2012 and 2016 SQL server platform

• Manage end-to-end database migration and conversions

• Define project scope that support business goals in collaboration with senior management and stakeholders

• Assess user requirements and vendor product offerings in order to identify process and workflow changes required to meet implementation goals

• Proactively manage changes in project scope, identify and mitigate risks and escalate within timely manner

• Develop and manage activation plan and monitor go-live support activities

• Perform post implementation assessment to ensure that the functionality and performance of the system are optimal and implement remedial fixes and upgrades as needed

• Proactively manage risk and issues, engage internal and vendor IT resources as required to facilitate the resolution of technical and workflow issues with clinical stakeholders NYU Langone Health, New York, NY September 2017 – May 2018 IT Project Manager Consultant

Resourceful IT professional with expertise managing Epic and ancillary system upgrade and integration projects. Support PMO and senior leadership on clinical system optimization efforts. Managed Cardiac Cath department move to new Kimmel Pavilion Inpatient Care Facility.

• Implemented Philips Healthcare Xper Flex Cardio monitoring system, a hemodynamic cardiac monitoring solution used to facilitate invasive investigation of heart and vascular disease

• Liaise with IT security, server engineers, database administrators and integrated teams to build-out infrastructure required to support enterprise systems and conduct disaster recovery testing ensuring business continuity and prevention of data loss

• Develop comprehensive project plans and monitor work efforts daily

• Responsible for tracking key project milestones and adjusting project plans and resources to align with organizational goals and objectives

• Facilitate the deployment of clinical technology solutions, change management and execution of cut-over activities

• Use project management agile and waterfall methodologies to ensure projects are delivered within budget, adhere to timelines, meet customer expectations and HIPAA compliance

• Oversee special projects sponsored by the VP of Clinical Systems Integration and CIO New York Presbyterian Hospital, New York, NY December 2016 – September 2017 IT Project Manager Consultant

Proactively mentored less-experienced staff with responsibility for their professional development. Lead team of six clinical engineers to implement various medical device technologies and integrate with Epic and Allscripts EMR. Developed the department of Biomedical Engineering PMO improvement initiatives to govern project intake process.

• Integrate Philips Healthcare telemetry and patient monitor system with Allscripts EMR within emergency departments and step-down units

• Identify opportunities for automation and develop clear project plans to deliver solutions

• Coordinate with technology services and server engineering team to build-out infrastructure environment and troubleshoot connectivity issues

• Keen understanding of healthcare data analytics to improve patient outcomes

• Develop and manage the department’s standard system implementation template

• Collaborate with PMO to streamline project lifecycle and optimize project intake process

• Manage timelines and maintain budget costs in accordance with budgetary restrictions

• Establish communication plan for assigned projects and share frequent status updates to end-users and senior management

• Manage junior project managers and clinical engineers ensuring adherence to PMO guidelines Montefiore Health System, Yonkers, NY July 2014 – November 2016 IT Project Manager

Served the clinical and ancillary system product teams by managing the implementation of Epic and ancillary system integration projects. Managed Albert Einstein College of Medicine acquisition, where Montefiore assumed operational authority from Yeshiva University.

• Implement and upgrade Electronic Medical Record system ensuring high user adoption and satisfaction of Meaningful Use requirements

• Lead workgroups to network and migrate the Albert Einstein College of Medicine Banner student system

• Collaborate with PMO to prioritize projects in alignment with the organization’s strategic goals

• Develop project work plan, work breakdown structure and schedule using Clarity PPM and Microsoft Project

• Utilize Microsoft Excel and pivot tables to analyze and organize application inventory

• Ensure all projects are aligned with overall customer objectives and organizational goals

• Monitor day-to-day activities of the project and verify work is progressing as planned

• Work to control change, adjust the budget, timeline, and project scope to accommodate approved changes

• Manage schedules and overall project status to ensure requirements and project deliverable dates are clearly communicated, understood and executed

• Mentor associate project managers and oversee individual career development plan

• Develop new hire onboarding plan to orient new hires to the SDLC and PMO guidelines Montefiore Health System, Yonkers, NY August 2010 – July 2014 Lead C-EMR Clinical Analyst

Lead team of analyst to perform clinical system support activity for accelerated electronic medical records (EMR) rollout. Served as project lead for implementation of GE Centricity Electronic Medical Record (C-EMR) ensuring high user adoption and satisfaction of Meaningful Use requirements.

• Communicate and document project status to business owners and team members on a regular basis

• Develop and maintain strong working relationships with project team and key stakeholders

• Coordinate Meaningful Use registration and attestation for eligible providers

• Trained providers in C-EMR application and Meaningful Use core objectives per the Centers for Medicare and Medicaid Services (CMS) guidelines

• Create pre and post implementation swim lane workflow diagrams using Microsoft Visio to detail workflow design

• Gather and organize site data to assist with setup and configuration of C-EMR application modules

• Create user training material to support end-users in the functionality and workflow of the C-EMR

• Document feedback and identify process improvement initiatives eHealth Solutions, New York, NY February 2008 – June 2010 Implementation Analyst

Self-driven analyst specialized in facilitating the deployment of SigmaCare EMR software including gathering requirements, planning, application configuration, testing, system go-live and post implementation support.

• Analyze department’s clinical workflows in long term care facilities ensuring high user satisfaction and adoption

• Configure software to support customer workflow requirements

• Conduct unit and integration testing

• Provide onsite support for EMR activation and go-live

• Educate system administrators and super users on account setup and provisioning

• Generate weekly project status summary reports noting project issues, accomplished milestones and remaining work

• Develop effective customer relationships by managing client expectations and issue resolution

• Provide supervision and feedback to assigned support teams EDUCATION

Virginia State University, Petersburg, Virginia 2000 – 2004 Bachelor of Science Degree in Computer Science

PROFESSIONAL CERTIFICATIONS

Scrum Alliance Certified Scrum Master (CSM)

Certified Project Management Professional (PMP)

AWS Certified Cloud Practitioner (AWS-CCP)

Member of Westchester Chapter of the Project Management Institute (PMI) MILITARY

U.S Army National Guard, Blackstone, VA

2000-2004

SKILLS & TECHNOLOGIES

Agile and Waterfall Project Management methodologies, System Development Life Cycle (SDLC), Critical Thinking and Analytical techniques, Organizational and Presentational skills. Microsoft Office Suite: OneNote, Excel, Project, Visio and PowerPoint, Clarity Project Portfolio Management (PPM) software, SharePoint, Jira, Confluence, Epic EHR, Allscripts EHR, GE Centricity EHR, Philips Intellivue Telemetry and Patient Monitoring system, OBIX Perinatal Data system, AS- OBGYN Ultrasound Reporting & Image software, Teletracking Patient Transport software, ASCOM NurseCall integration, Aria Oncology Information system, Vaisala viewLinc Monitoring and Alarm Reporting system, Intersystems HealthShare and Cloud Computing Concepts

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