SIGAL ABIKHZER

*** ***** ****** *** #*, Los Angeles, CA 90046 C: 323-***-**** E: adlrou@r.postjobfree.com SUMARY:

I am a highly motivated and committed individual with a strong desire for challenges growth and helping others.

Exceptional customer service, client focused, responsible, and decision-making skills. Strong work ethic, energetic, professional demeanor, and great initiative. ACCOMPLISHMENTS:

Proven work experience as a Staffing Agency Recruiter. Excellent communication and relationship-building skills. Successfully planned and executed corporate meetings and trainings. Developed and implemented organizations training manuals outlining all proper business procedures and office policies.

Supported Manager through personal document management, calendar organization and collateral preparation for meetings.

Work successfully in managing 12 nursing facilities for support on staffing and other administrative needs.

EXPERIENCE

04/01/2019 –Present HR Generalist/Staffing Manager/Project Manager Beecan Health, Glendale, CA

• Publishes jobs on careers pages, job boards and social media.

• Sources and contacts candidates online.

• Screens resumes and job applications.

• Collaborates with facilities to place hired applicants and schedule them.

• Manages all aspects of recruiting, hiring, onboarding, payroll, retention and terminating employees.

• Manages and handled two major recruiting and staffing programs (Travel C.N.A. & a Floating Pool Agency to support staffing of Beecan’s 12 nursing facilities).

• Travels out of state 2x a month to interview and recruit nurses.

• Rented housing for travel nurses, paid all utility bills on time.

• Processes Pool Agency payroll and adheres to a strict timeline to ensure there are no payroll delays.

• Creates weekly corporate clinical meetings, coordinate with various staff in creating agendas.

• Creates a schedule of trainings for the various positions/titles thought the company.

• Schedules trainings twice a week in the corporate office, created agenda and hired trainers/speakers.

• Assesses training needs for current and new employees.

• Facilitates customer service trainings and skill set trainings.

• Daily contact with all 12 nursing facilities to provide additional support from a corporate level.

• Is part of the collaboration of implementing new hiring (OnShift) and payroll software programs

(Paycor), uploading over 2,000 employees in these software’s.

• Trained all 12 facilities over a series of a few months regarding the software’s.

• Monitors all state surveyor visits/complaints. Keeps an organized file on all Infection control surveys, CMS surveys and complaints. Updates file regularly with updates from the facilities on survey/complaint exits and 2567’s.

• Manages all 12 Activity Department Professionals.

• Ensure all activity departments are up to date on documentation and meetings.

• Implemented new software (Activity Pro) for all activity personnel in documenting resident engagement and stimulation.

02/20/2018 – 03/01/2019 Assistant Administrator (AIT) Maclay Healthcare Center & Santa Paula Post Acute

• Managed the day-to-day operations of the facility and keep the organization on track for its long term goals and mission.

• Coordinated and provide leadership to each clinical, managerial, and custodial team, and ensure that they work together effectively.

• Hired (and fired) staff and employees at every level.

• Ensured the facility operated in compliance with all local, state, and federal regulations.

• Provided regular safety and compliance training.

• Ensured that all Standard of Care and service provided is of the highest quality.

• Ensured recruitment and retention of quality, professional, service-oriented personnel.

• Participated in the development and implementation of the long term goals and directions of the company.

06/2015 to 02/16/2018 Receptionist

Yeshivat Yavneh – Los Angeles, CA

• Planned, organized and delegated internal and external events.

• Communicated verbally and in writing to answer inquiries and provide information.

• Knowledge and experience of relevant software applications, spreadsheet, word processing and database management.

• Customer service.

• Answered phones, screen and direct calls.

• Provided general administrative and clerical support.

• Dealt with queries from the public and parents.

12/2014 to 05/2015 Chiropractic Assistant and Marketer BAC to Health Chiropractic Lifestyle – Los Angeles, CA

• Greeted patients and checked them in, confirming their insurance status, the ways in which they will pay their medical histories, and any other relevant medical information.

• Managed the practice’s schedule, made appointments for patients, determined when the chiropractor is available and confirmed appointments to make sure patients were on time.

• Abided by HIPAA laws regarding sharing of personal medical information.

• Answered phones and addressed all patient questions and concerns.

• Called in prescriptions to appropriate pharmacies under the chiropractor’s direction.

• Kept the office clean and presentable, spot cleaning throughout the day and thorough cleaning at the end of each business day.

• Proficient with technology with fast typing skills and ability to learn medical and insurance billing software programs.

• Sent out weekly emails to patients with updates and educational/healthy articles.

• Coordinated execution of email broadcast campaigns, public relations, and events, outbound calls, media advertisements, field promotions, customer communications, and other marketing plans.

• Frequently managed online marketing campaigns successfully.

• Developed various marketing materials such as brochures, product descriptions, standardized sales scripts, proposals, presentations and newsletters.

• Personally supervised production and implementation marketing materials.

• Increased patients visits per week.

10/2012 to 12/2014 Receptionist/Administrative assistant Yeshivat Yavneh – Los Angeles, CA

• Completed operational requirements of scheduled and assigned administrative projects; expediting work results.

• Developed and executed projects based on schools need.

• Organized internal and external events.

• Set up and maintain filing systems.

• Communicated verbally and in writing to answer inquiries and provide information.

• Knowledge and experience of relevant software applications, spreadsheet, word processing and database management.

• Answered phones, screened and directed calls.

• Created and sent weekly emails to staff and community with updates.

• Dealt with queries from the public and parents.

• Coordinated weekly schedules for the various summer camp groups. 09/2012 to 05/2013 Mayor Villaraigosa’s Crisis Response Team -Internship – Managerial Assistant City Hall Downtown – Los Angeles, CA

• Observed current practices and developed/implemented projects based on agency need.

• Utilized social work principals within the context of scope of practice and city government parameters to assist the Manager of the CRT with program, management and evaluation.

• Assisted with administrative duties.

• Participated in the recruitment, interviewing, assessment and training of new volunteers.

• Tracked and reported agency statistics.

• Attended meeting with outside collaborating agencies and government departments.

• Developed and implemented curriculum for volunteer continuing education.

• Created training manuals.

• Facilitated and led various crisis relief trainings.

• Provided support by attending various Mayoral meetings. 11/2008 to 06/2012 Teacher’s Assistant

Maimonides Academy – Los Angeles, CA

• Presented subject matter to students under the direction and guidance of teachers, using lectures discussion or role-playing methods.

• Conducted demonstrations to teach social skills.

• 23 hours per week substitute teaching.

• Observed students’’ performance and record relevant date to assess progress.

• Supervised students on the school yard.

• Daily individual social skill assessments of students.

• Carried out therapeutic regiments such as behavior modification and personal development programs, under the supervision of the school psychologist. 06/2010 to 08/2011 Personal Assistant/Event Coordinator Events Enchanted – Los Angeles, CA

• Maintained office systems, including data management and filing.

• Screened phone calls and requests, and handling them when appropriate.

• Coordinated details of events such as weddings, birthday, and anniversaries.

• Coordinated and monitor event timelines and ensure deadlines are met.

• Found solutions to any problems that arise concerning services or during an event. Key Competencies:

• Able to negotiate and work under pressure

• Good communication skills

• Attention to detail

• Good organizational skills

09/2009 to 06/2010 Private Tutor

TAP Tutoring – Los Angeles, CA

08/2007 to 08/2008 Waitress/Restaurant Manager

Le Sushi – North Hollywood, CA

• Greeted guests and assist to tables.

• Opened and close restaurant.

• Tallied end of the day finances.

• Customer Service.

• Worked under high pressure with positivity and patience. 06/2005 to 08/2006 Store Manager

Beautiful Hats and More – North Hollywood, CA

• Planned and coordinating store operations.

• Ensured availability of merchandise and services by maintaining inventories.

• Delegated sales of merchandise.

• Opened and closing store.

• Tallied sales at the end of the day.

EDUCATION

01/2011 Bachelors: Psychology

Touro College Los Angeles

2006- 2007 One year study abroad in Ba’er Miriam College – Jerusalem, Israel 2002-2006 Valley Torah High School

ACTIVITES IN LEADERSHIP

Head of drama productions 2003-2005

President of Dance Committee 2003-2005

Led independent research study in college 2009

Assisted low-income families in the community 2003-2005 Personal Shadow for Friendship Circle (organization assisting children with disabilities)

LANGUAGES

Fluent in Hebrew, English and some Spanish

AWARDS

Received Leadership award in high School 2006

MISC

2016-Present – Volunteer at the Jewish Crisis Response Team Interned at the Crisis Response Team under the Direction of former Mayor Villaraigosa from 2012-2013

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