Heather R. Stachel

**** ******* *****

Murfreesboro,Tn 37218

Mobile: 865-***-****

Email: adlrlf@r.postjobfree.com

Objective- Seeking to obtain a full time postion as a professional in a company which will offer a variety of challenges and responsibilities where my skills and ablilites will be fully utilized.

Excellent ability to provide high quality support to a multi-tasked team, including assisting fellow employees and appropriate persons of authorities. Qualifications Summary: Analytical and problem solving skills* good decision making* extremely effective verbal and listening communication* extensive computer skills including Powerpoint, Outlook, and Office at a highly proficient level. Salary Requirements negtioable

Education:

High School Diploma

Franklin County High School – May 2004

Associate Degree- Business

Motlow State Community College –December 2005

Bachelors Degree- Business Administration

Middle Tennessee State University –December 2008

CEU-Nursing -OSHA, BoodBorne Pathogens, Ethics and Needlestick certification BLS- National CPR Foundation -19E31DF -1/2019

Work Experience:

Insight Marketing

August 2012-June 2016

Responsibilities include: Marketing consultant to owner. Scheduled and organized trade show events. Designed and sent out monthly newsletter via email on updated products, content, show events and new contacts. Educated information during trade shows and meetings. Answered inbound/outbound calls, set up meetings and travel. Daily or weekly office supplies ordering.

Abercrombie and Fitch

Oct 2010- May 2012

Responsibilities include: Assistant Manager; working in a team- oriented environment that is sales focused. While pushing sales, I ensure tasks are being completed efficiently and customers are receiving excellent customer service. I am responsible for the following:

Sales goals, Presentation, Store Operations, Home Office and store staff, Scheduling and Loss Prevention

Neurosurgery and Spine Institute of East Tennessee Oct 2009-September 2010

Responsibilities included: Personal Assistant to private practice Neurosurgeon. Researching topics for medical talk radio show, sheduled meetings, dinners, and social events for the marketing of the practice. Assisted employees and employer with daily tasks,.answering phones, scheduling, patient records and faxing. Trained by spinal surgeon John Whitley, spinal hardware sales rep Jay Hodgkin by

(online media, onsite) trained on product, sales and service development. DirectTV Tech and Customer Service Representative

April 2009-September 2009

Responsibilities include: customer service through troubleshooting customers’ programming and/or equipment issues, answering customer questions, resolving issues regarding claims, warranties and servicing products, accurately determining entitlement and setting up service options. Assist with billing inquiries Provide “best value” information and make appropriate upgrade offers Provide accurate product information and serve as a knowledgeable resource for the customer, accurately representing the current and new clients. Meet/exceed all monthly key performance standards, and deliver exception reliability and adherence to schedule.

Balance the needs of the end user customer while balancing the needs of the internal business requirements for productivity and performance. References available upon request