PROFESSIONAL SUMMARY

Experienced manager of operations in the residential construction industry. Comprehensive background in risk management and strategy development to grow profitability. Leader of change, recognized with numerous awards for process enhancements and cost saving initiatives. Strong focus on people development and fostering productivity through employee engagement.

PROFESSIONAL EXPERIENCE

Residential Property Inspector

National Insurance Inspection Services, Fresno, CA 2017 – Present

Responsible for identifying and mitigating risk regarding residential property insurance underwriting.

Responsible for contacting policy holders, answering questions and scheduling inspection day and time.

I visit the residences, provide photos, drawings and reporting regarding square footage, materials list, construction practices, potential risk and valuations.

Maintained A+ rating with top 10 national home owners’ insurance policy providers.

Director of Operations

Anthony & Sylvan Pools, Doylestown, PA 2012 – 2017

Responsible for the operational activities and profitability of multiple divisions across the east coast; Renovation/Construction, Service/Repair and Aftermarket Products.

Drive quality, productivity and personal development of 80+ office and field employees.

Work closely with legal counsel to maintain a positive online reputation and minimize risk associated with claims regarding in-ground swimming pool construction.

Reduced 2014 losses by 28% by instituting guidelines for subcontractor charge backs.

Generalist

McMaster-Carr Supply Company, Robbinsville, NJ. 2008 – 2012

Responsible for sales, credit and collections of construction and industrial supply portfolio.

Assessed risk and established credit limits for new customers to allow for growth while minimizing risk.

Created collection strategies for accounts transitioning to outsourced or shared accounting services.

Reduced 2010 high-risk delinquent accounts by 73% through term negotiation and consistent follow-up.

Regional Collection Manager

Chrysler Financial Corporation, Horsham, PA. 2001 - 2008

Responsible for directing risk management and collection activities on a $3.2 billion portfolio.

Implemented sales strategies to grow retail and lease portfolios in difficult market conditions.

Awarded President’s Innovation and Growth Award, Cost Savings Award, and Teamwork Award.

Reduced 2006 losses by 10% by working closely with insurance companies, auto auctions and transportation departments.

Construction Crew Leader

Michael Star & Sons General Contracting, Pocono Lake, PA. 1988 - 2001

Responsible for project design, job costing, material procurement, phase scheduling, quality control and customer interactions for custom home building and remodeling firm.

Comprehensive, hands-on experience with; project estimating, contract drafting, building codes, permitting process, reading blueprints, property plotting, excavation, masonry, framing, roofing, plumbing, electrical, drywall and finish work.

EDUCATION

Bachelor of Science, International Business, 1994

King’s College, Wilkes-Barre PA

PREVIOUS CERTIFICATIONS

Certified Professional Builder (CPB)

OSHA 30 Certification

COMPUTER EXPERTISE

Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft PowerPoint, Microsoft Outlook

http://www.linkedin.com/pub/ken-lewis/3a/42b/aa8

Contact this candidate