CORTEZ G. STARKES

Raleigh, North Carolina, *****

864-***-**** adlqyq@r.postjobfree.com

Business Administrator Profile

Highly motivated and goals-focused professional, equipped with Master’s Degree of Science in Business Administration from North Carolina A&T State University. Possess broad knowledge of business procedures along with ability to support a breadth of business operations while driving office efficiency within detail-oriented, deadline-driven environments. Superior ability to coordinate a wide range of business functions, such as project management, team building and development, meeting planning, and bookkeeping and billing to facilitate improved productivity. Capable of developing and implementing effective business policies and procedures in line with business goals to deliver measurable results.

Excellent communication and interpersonal skills along with ability to collaborate well and build positive working relationships at all levels of organization. Highly organized and structured approach to prioritize and complete multiple tasks / projects within stringent deadlines.

Areas of Expertise

Strategic Planning / Implementation

Operational Support

Relationship Building

Business Administration and Support

Event Management

Problem Resolution

Project / Program Management

Customer Service / Support

Team Coordination

EDUCATIONAL BACKGROUND

MS in Business Administration North Carolina A&T State University, Greensboro, North Carolina, 2020

BA in Sport Management Gardner-Webb University, Boiling Springs, North Carolina, 2016

EXPERIENCE HIGHLIGHTS

FedEx, Durham, NC, 2020 to Present

Operation Manager

Serves as a champion for FXG’s Safety Above All Culture and supports all related initiatives. Management responsibilities include terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity. Plans, organizes, staffs, directs and controls specific day-to-day operations within the station. Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility while minimizing operational cost and maximizing operational quality.

Key Accomplishments:

Bravo Zulu award

North Carolina A&T State University – Housing and Residence Life Department, Greensboro, NC, 2018 to 2020

Graduate Assistant Hall Director

Oversaw the management of two apartment communities with over 400 students while ensuring inclusive and safe living and effective learning environment. Supervised, evaluated, and trained residence assistants to identify and overcome key areas of improvement for valuable student experience.

Key Accomplishments:

Played an integral role in reducing student conflicts by 60% in living community.

Served as a mediator between multiple entities, including campus partnerships of the Counseling Center, Office of Student Behavior, and campus police.

Lancaster County School District (SC) – Indian Land Middle & High School, Fort Mill, SC, 2016 to 2018

Instructional Teacher

Assisted with the execution of Career Readiness Program by educating special needs and at-risk students on productive life skills. Developed, maintained, and taught South Carolina teaching curriculum while ensuring maximum student engagement and learning.

Key Accomplishment:

Increased student pass rate as well as facilitated them in improving their academic performance through effective coaching and mentoring.

Kroc Center (SC) – Sports, Youth, & Fitness Departments, Greenville, SC, 2015

Recreation Intern

Coordinated the planning and execution of all aspects of youth sports camps, ensuring huge success. Assisted with the setup and breakdown of recreational equipment as well as managed all facets of fitness room. Trained and supervised teenage camp counselors on best practices to help them lead students and organize events while ensuring student health and safety.

Key Accomplishment:

Accelerated youth involvement in sports camp by 15% through organizing recreational, fun-filled sports camp events.

Gardner-Webb University – Sports & Information Department, Boiling Springs, NC, 2014

Athletics Intern

Assisted with the development of athletic media guides, consisting of extensive information related to team players, history, statistical records, and other similar items. Led the development and execution of a wide range of sports marketing campaigns with keen focus on raising awareness.

Key Accomplishments:

Achieved successful organization of first color dash run I the history of the university.

Proficiently operated a wide range of game day equipment, including cameras, score clocks, and stats sheets.

Gardner-Webb University – Intramural sports, Boiling Springs, NC, 2012 to 2016

Intramural sports staff

Assisted with officiating intramural sports, event setup, along with training staff members.

LEADERSHIP

Member of Omega Psi Phi Fraternity Inc. Youngest Head Coach in SC (2016 - 2018) State Champions Captain of Gardner - Webb (2015 – 2016) SOCON Championship Wrestling Team

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