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Employee Relations Manager

Location:
Salt Lake City, UT
Posted:
April 16, 2021

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Resume:

Daryl George

801-***-**** adlqul@r.postjobfree.com

Human Resources Generalist

●Extensive background in HR generalist pursuits including experience in employee recruitment and retention, conflict resolution, and legal compliance, staff development, mediation/negotiation, benefits and compensation, HR records management, HR policies development, HR handbook development and revision.

●Demonstrated success negotiating win-win solutions, developing teambuilding programs, and writing/revising personnel manuals, corporate policies, job descriptions and management reports.

HR Skills

●Employment Law

●HR Policies & Procedures

●FMLA/ADA/EEO/WC

●Mediation & Negotiation

●Staff Recruitment/Retention

●Training and Development

●Employee Relations

●Alternative Dispute Resolution

●Benefits Administration

●HR Program/Project Management

●Orientation & Onboarding

●HRIS Technologies

●Performance Management

●Organizational Development

Professional Experience

Quality Electrical Services - Midvale/West Jordan, Utah - HR Manager, 2020 to 2021

National company centered in Utah providing critical manufacturing solutions to business and government agencies.

Fulfilled a broad range of HR functions, including recruiting employees, researched and directed Covid-19 FFCRA benefits, researched and administered health benefits, directed disciplinary action and managed HR records. Resolved employee/employer conflicts and management, performed exit interviews.

Key Results:

●Directed and managed all covid-19 activities to zero transmissions in the workplaces. Worked with federal and state agencies to pursue FFCRA benefits and other program objectives.

●Trained all management regarding best practices and coaching sessions that contributed to sound hiring decisions.

●Bilingual training for Midvale / West Jordan manufacturing areas.

●Created disciplinary procedures and procedures to insulate company from legal risk and ensure a consistent and fair discipline process.

●Company legal counsel requested, and was approved by management, that I direct all covid-19 legal activities.

Utah Mediation — Salt Lake City, Utah - Mediator / Negotiator, 2003 to Present

Provide mediated and negotiated settlements for small to mid-sized companies.

Provided mediated resolutions to employer / employee disputes to increase employee retention. Negotiated settlements to reduce legal and financial exposure to the employer while improving employee morale. Worked with senior management to create HR policies and procedures; create employee manuals, and develop incentive programs.

Key Results:

●Mediated and/or negotiated conflict resolution solutions to achieve 97.8% full agreement between parties.

●Brought employee manuals into full compliance with federal, state and local law.

●Primary negotiator / mediator to resolve employee / management disputes.

●Wrote employee manuals covering company policies, disciplinary procedures, code of conduct, FMLA policy and benefits information.

●Approximately 34% of mediations / negotiations were conducted in Spanish.

Affiliated Computer Services - Draper / Sandy, Utah - HR Management, 2001 to 2003

International company employing 74,000 people providing information technology services and business process outsourcing solutions to business, government agencies and non-profit organizations.

Hired to fulfill or direct a broad range of HR functions, including recruiting employees, administering benefits, overseeing disciplinary action and managing HR records. Resolved conflicts between employees and management, performed exit interviews.

Key Results:

●Designed and assisted the implementation of an incentive-based ERISA Health Plan to US employees resulting in cuts to benefits costs of 14% that increased employee health, satisfaction and productivity while reducing absenteeism.

●Trained management regarding best practices and coaching sessions that contributed to sound hiring decisions.

●Taught bilingual OSHA safety training for Draper / Sandy manufacturing and processing areas.

●Standardized disciplinary procedures and procedures to insulate company from legal risk and ensure a consistent and fair discipline process.

●SPHR / SHRM - SLC

United Staffing Alliance - PEO — Provo, Utah - HR Manager, 2000 to 2001

Professional Employer Organization offering HR outsourcing, employee leasing, and payroll services.

Managed all HR operations for all companies in PEO.

Key Results:

●Designed and conducted OSHA safety training for all management/companies.

●Instructed management regarding best practices and coaching sessions that contributed to sound management processes and reduced legal liability.

●Created and updated company handbooks to align with business and comply with federal, state and local law.

US Department of Commerce — Salt Lake City, Utah - HR Manager, 1999 – 2000

Directed the screening and recruiting of employees, disciplinary action and exit interviews.

Key Results:

●Directed the recruiting, screening and hiring of hundreds of potential employees to implement Just-In-Time hiring within 48 hour periods.

●Supervised the payroll, office space management and onboard training of employees.

Community Leadership and Service

Westpointe Community Council Leadership – Helped negotiate exchange of properties between Ivory Homes, church and Salt Lake City to create 26-acre Westpointe Park.

Organized regional athletic tournaments for 52 separate multi-ethnic organizations.

Education

University of Utah – Salt Lake City, Utah

Bachelor of Arts (BA) in Psychology – Economics - Spanish



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