SHARELL T.

KEMP

EDUCATION

St Paul’s Methodist College, Grand Bahama

Class of 2002

Diploma, Accounts

EMPLOYMENT

Furniture Plus, Independence Highway

**** ** ****

Guest Service Agent

Confer with customers by telephone or in person to provide information about products or services, take

or enter orders, cancel accounts, or obtain details of complaints.

Prepare salary deduction form for companies and customer

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or

comments, as well as actions taken.

Compare disputed merchandise with original requisitions and information from invoices and prepared

invoices for returned goods.

Solicit sales of new or additional services or products

Creating loans in our Encompass system. Updating new and existing loans for customers.

Supervise others and provide on-the-job-training.

Cashing, writing up deposit slips and making deposits.

Additional Training In Collection and Underwriting Approval

Diamond Center, Parliament Street

2006 to 2007

Sales Associate

Promoting sales by assisting customers and offering suggestions

Stock shelves, counters and table with merchandise

Stay informed of store policies, procedures and promotions

Responsible for ensuring store appearance is clean and presentable at all times

Utilize product knowledge to promote sales

Provide information about establishment, such as location of department or offices

Anthony’s Caribbean Bar and Grill

2002 to 2005

Hostess/ Cashier

Receive payment by cash, cheque, credit cards, vouchers, or automatic debits

Distributes Receipts, refunds, credits, or change due to customers purchases

Supervises and coordinates activities of dining room personnel to provide fast and courteous services to

patrons: Schedules dining reservations and arranges parties or special services for diners

Inspects dining room serving stations for cleanliness and requisitions table linens and other dining room

supplies for tables and serving stations

Total receipts at the end of each shift to verify sales and clear cash register

CERTIFICATIONS

Bahamas General Certificate of Secondary Education

English Language

Mathematics

Accounts

Bahamas Junior Certificate

English Language

Mathematics

Home Economics

Health Science

Pitman Level I, II

Objective

Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources.

ADDRESS:

Pinewood Gardens, Chestnut Street

Nassau, Bahamas

TELEPHONE:

242-***-****

242-***-****

Email:

adlqt4@r.postjobfree.com

Contact this candidate