Elaina Layfield
Willing to learn
Shreveport, LA 71129
adlqrl@r.postjobfree.com
Recent education have provided more opportunities in the Industrial world for me. Dedicated in customer service and motivated to maintain customer satisfaction and contribute to company success.
Motivated and eager to improve and streamline service procedures to maximize team efficiency and customer satisfaction. Specializing in quality, speed, and performance improvements. Authorized to work in the US for any employer
Work Experience
Warehouse Worker
Ditto Apparel
September 2018 to Present
Warehouse worker for a shipping & receiving facility that packages apparel items for three major department stores in the United States. Pulling items from shelves, scanning, labeling & packaging for shipment
Table Games Dealer
Eldorado Casino - Shreveport, LA
October 2015 to May 2016
Protected the company's interests in gaming while using communication and people skills to maintain positive business relationships.
Complete all required forms, records and documents Maintained a professional and courteous service to patrons Table Games Dealer
Margaritaville Resort Casino - Bossier City, LA
March 2014 to October 2015
Protected the company's interests in gaming while using communication and people skills to maintain positive business relationships.
Complete all required forms, records and documents Maintained a professional and courteous service to patrons Table Games Dealer
Sam's Town Casino - Shreveport, LA
July 2013 to December 2013
Protected the company's interests in gaming while using communication and people skills to maintain positive business relationships.
Completed all required forms, records and documents Maintained a professional and courteous service to patrons Cashier
Tobacco House - Mansfield, LA
January 2012 to April 2013
Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Informed customers about all product lines and services offered by the company. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Opened and closed the store, which included counting cash drawers and making bank deposits. Education
Vocational Certification in Power Industrial Truck Training Bossier Parish Community College - Bossier City, LA October 2020 to October 2020
Arch Flash Safety Course in Safety
Bossier Parish Community College - Bossier City, LA April 2020 to April 2020
Certificate of Completion in Industrial Readiness Training Bossier Parish Community College Bossier City - Bossier City, LA April 2016 to May 2016
GED in General Studies
National Park College - Hot Springs, AR
2011
Skills
• STRONG COMMUNICATION SKILLS (10+ years)
• Customer Service (10+ years)
• Warehouse Associate (1 year)
• Order Puller (1 year)
• Picker Packer (1 year)
• Money Handling (10+ years)
• Dealer (7 years)
• Cashiering (10+ years)
• Retail (5 years)
• RF Scanner
• Warehouse Experience (1 year)
• Arc Flash Safety Course (Less than 1 year)
• Shipping & Receiving
• Order Picker (1 year)
• Arch Flash Safety Course (Less than 1 year)
• Delivery Driver Experience
• Forklift
• Materials Handling
• Assembly
Certifications and Licenses
Occupational Safety and Health Administration
Present
10-hr General Industry Safety and Health
Date of Issue 04/22/2016
Industrial Readiness and Manufacturing Training
May 2016 to Present
Arch Flash Safety Course
April 2020 to Present
Power Industrial Truck Training
October 2020 to Present
Assessments
Forklift Safety — Familiar
April 2020
Best practices and safety hazards in forklift operation Full results: Familiar
Attention to Detail — Familiar
November 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• SKILLS
Strong communication skills Strong interpersonal skills Professional courtesy in customer Focused
service Thrives under pressure
Experience with gaming procedures
and policies required by the
company and state law regulations