Store Manager Sales

Marc Rialdi

* ******* *****, ********* ** *****

****.******@*****.*** 315-***-**** linkedin.com/in/marc-rialdi-5458b05b EXPERIENCE

TOTAL WINE & MORE Burlington, MA (2018– Present)

Store Manager

• Achieved total store metrics to finish 8th out of 218 stores in the company and 2nd in the region

• Completed 2020 as a top 10 store in the company with 94% positive feedback for customer service

• Coordinated sales, which were up 52% over the last year, layering on over $12 million dollars from the prior year

• Facilitated the rollout of a completely new online ordering program, finishing the year best in the state and one of the best in the company at 99.8% on time and 99.5% accuracy

• Opened brand new, ground up location, hired & trained entire staff, set all products and partnered with local officials ensuring compliance with local laws and policies

Store Manager Natick, MA (2017–2018)

TESLA Boston, MA (2016 – 2017)

Store Manager

• Drove the recruitment, development and management of a team to achieve a cumulative store sales target in a Flagship location

• Maximized Tesla’s brand exposure to achieve its mission to “accelerate the world’s transition to sustainable transportation” SIMON PROPERTY • GROUP Boston, MA (2014 – 2016)

General Manager

• Effectively led a team that drove sales and traffic to the property, while maximizing our affluent customer’s shopping experience through a safe, friendly, clean, well maintained and aesthetically pleasing environment

• Demonstrated efforts to drive the financial, marketing and operational performance, of the multi-million dollar property, while maintaining its strong public image to the media and our daily customers POTTERY BARN Salem, NH (2013 – 2014)

General Manager

• Increased top line sales and bottom line profits for a store that had traditionally struggled with these results

• Replaced several underperforming leaders and team members with customer focused and business driven individuals fully bought into the company objectives

APPLE, INC. Salem, NH (2011 – 2013)

Senior Manager

• Drove all sales and operations in one of the top volume Apple locations in the United States

• Piloted the relationship between corporate headquarters and a secondary market buying group that single handily helped the company achieve iPhone sales in the 4th quarter of 2012 TARGET Salem, NH (2004 – 2011)

Store Leader

• Orchestrated a culture of financial accountability, while achieving the highest sales volume in the store’s history

• Routinely performed leader on duty roles with a focus on ensuring team productivity and exceeding company brand standards WAL-MART STORES INC. Upper Northeast (1999 – 2004) District Manager

• Led the engagement and accountability for 12 stores in the upper northeast, while consistently increasing profits each year of my tenure

• Ensured all team leaders and assistant managers implemented the necessary adjustments awhile developing their own solutions to minimize loss and to meet financial goals

WAL-MART STORES INC. Upper Northeast (1993 – 1999) Assistant Store Manager/Department Manager

• Directly responsible for several stores on several levels, achieving company financial and product goals, while meeting or exceeding all operational objectives

• Achieved numerous customer service, community relations and financial goals including 10 months of increasing bottom line profits by at least 10 percent over the year prior RELEVANT SKILLS

• Interpersonal Skills; Communication; Conflict Resolution, Decision Making, Leadership, Relationship Building, Negotiating

• Administrative Skills; Customer Service, Teamwork, Organizational Skills, Time Management, Office Coordination ADDITIONAL

• Morning Show Co-Host/News Director for WDSN Radio Station in Dubois, PA in 1990-1993 EDUCATION

SAINT JOHN FISHER COLLEGE Rochester, NY

Bachelor of Arts in Communications

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