MERINDA

EDWANA

Retail Store Manager

CONTACT

Cellular: +27-84-284-****

Work Cell. +27-84-284-****

Alt. Cellular: +27-62-200-****

EMAIL:

adlqm1@r.postjobfree.com

RESIDENTIAL ADDRESS:

** **lbert street Primrose

Germiston

1401

PERSONAL INFORMATION

Date of Birth: 07 October 1993

Identity No: 931**********

Age: 27

Gender/Race: Female African

Citizenship: RSA

Marital Status: Single

Dependents: None

Home language: IsiXhosa & English

Fully bilingual: Yes

Health: Excellent

Criminal Record: None

COMPUTER LITERACY

Windows ’95, ’98, 2000 and XPe

Microsoft Office 1997 and 2000

Outlook, Word, Excel, PowerPoint

REFERENCES

Outdoor Warehouse

Nomhle Mbasa 084-***-****

Outdoor Warehouse

Riaan Marais 060-***-****

Trappers Trading

Siwe Ngapu 066-***-****

Trappers Trading

Tessa Neethling 074-***-****

EDUCATION

Hoerskool Vryburger high school

Matric (Grade 12)

WORK EXPERIENCE (p.2 attributes & responsibilities listed) BRANCH MGR

TRAPPERS TRADING

(2020 - Current) Main duty:

Manage staff, merchandising, accounting, inventory and expense control.

ASSISTANT MGR

TRAPPERS TRADING

(2018 - 2019) Main duty:

Assist the store manager, performing all job tasks as assigned. ASSISTANT MGR

OUTDOOR WAREHOUSE

(2017 – 2018) Main duty:

Assist the store manager, performing all job tasks as assigned. OUTDOOR WAREHOUSE

(2014 – 2017)

ADMIN CONTROLLER Main duty:

Maintain and update stock database. (invoice capturing, IBT’s, Etc.) RECEIVING CLERK Main duty:

Perform administrative functional support to the receiving department.

CASHIER Main duty:

Balancing cash registers and generating reports for credit and debit sales.

SALES ASSISTANT Main duty:

Provide expert advice and information on pricing and product availability.

CURRICULUM VITAE MERINDA EDWANA p.1-2

WORK EXPERIENCE

STORE MANAGER

• Manage staff, merchandising, accounting, inventory and expense control.

• Employ, train, develop and supervise personnel

• Provide quality service within acceptable productivity ratios

• Direct and oversee in-store sales and promotions

• Direct and oversee daily and annually inventory counts

• Operate the business for adequate return on investment

• Maintain good relations with suppliers and customer

• Handle all complaints promptly and thoroughly

• Responsible for budget compliance

• Responsible for management of branch merchandise and staff ASSISTANT MANAGER

• Ensure that store personnel provides exceptional customer service.

• Ensure that the store is well organized, and properly merchandised.

• Assist the store manager, performing all job tasks as assigned.

• Complete store opening and closing procedures.

• Open and close the store on predetermined days.

ADMIN CONTROLLER

• Manage stock count reports and discrepancies.

• Maintain and update stock database. (invoice capturing, IBT’s, Etc.)

• Prepare regular reports on sales and store targets.

• Maintain staff calendars and schedules.

• Perform POS cash ups and bank deposits according to established policies.

RECEIVING CLERK

• Inspect and verify the condition of the materials received.

• Count and verify received stock.

• Reconcile stock received against invoice quantities.

• Resolve and report discrepancies of stock received.

• Perform administrative functional support to the receiving department. CASHIER

• Responsible for processing cash and card payments.

• Balancing cash registers and generating reports for credit and debit sales.

• Processing refunds and exchanges, resolving complaint.

• Promoting store credit accounts, issuing store credit account cards.

• Greet customers when entering or leaving establishment. SALES ASSISTANT

• Liaising with customers in order to ensure a transaction goes smoothly.

• Provide expert advice and information on pricing and product availability.

• Keeping up to date with special promotions and putting up displays.

• Working within established guidelines.

ATTRIBUTES

ORGANISATIONAL SKILLS

Experienced and results-oriented with two

years of managerial experience and

seven years in retail environments.

Motivated professional with strengths in

supervising employees and promoting

optimal customer service.

Proficient in employee relations, inventory

organization, and administration duties.

Prepared, organized with attention to

detail.

Committed to creating an environment

that is conducive to achieving increased

productivity and customer satisfaction.

INTERPERSONAL SKILLS

I communicate and interact well with

others.

This includes (verbal, written and listening),

interpreting body language, negotiating

and resolving conflicts.

TEAMWORK SKILLS

I share information & help to resolve

problems.

Working together with others to achieve

certain goals or objectives

LEADERSHIP SKILLS

I take responsibility for my work and

mistakes, having a long-term vision and

not being short-sighted, being productive

at all times and leading others to a

successful outcome.

INITIATIVE

I don’t mind taking the first step when

required, and never idle when faced with

obstacles or challenges. I’m always

enthusiastic about what I do, completing

tasks with excellence and always looking

forward to the next one. Always willing to

the extra mile.

WILLINGNESS TO LEARN

I can’t stand being stagnant. Every day is

a new opportunity to achieve or learn

something new, even on a small scale. I’m

always willing to learn and develop my

skills and qualities further, in order to grow

professionally and personally.

CURRICULUM VITAE MERINDA EDWANA p.2-2

Contact this candidate