Sara Ali

Dunes G**,Dubai Silicon Oasis,Dubai, UAE.

Mobile: 052-***-**** Email:adlqm0@r.postjobfree.com

CAREER OBJECTIVE To contribute in managing by supporting an environment that focuses on achieving optimization of resources, a healthy professional work culture and being sensitive to people centric values. HIGHLIGHTS

• Management of company in Operations Director Role

• Inventory Management

• Employee Management

• Staff Development

• Team Leadership

• Managing Online websites

• Promoting Sales and Marketing

• Managing outsourced IT team

• Budgeting

• Costing

• Administer Corporate Sales and Retail Store

EXPERIENCE Active Director Operations Jul 11 - 2017

Crest Informatics India Pvt Ltd Darulshifa, Hyderabad, Telangana, India 500024.

Sleeping Director 2018 to till date

Company Profile:

Company formed in 2011 operating under Brand name called “Gifts & Greets” which is involved in Wholesale, Online, Corporate and Retail gifting. Brand serves 9000 deliverable pin codes in retail / online gifting and thousands of products listed on corporate / wholesale website, Two of the websites company operates are www.giftsngreets.com and www.giftsngreets.in .

Sales and Marketing:

• Managing Multiple sales teams and channels like – Online, Showroom, B2B and Corporate

• Key strengths like Show room sales merchandizing, corporate, B2B and online sales.

• Managing12 sales staff - 2 at showroom, 4 in corporate, 4 for online and telesales and 2 in digital marketing.

• Lead generation, Promotional activities of various services and products through India Mart, Just Dial, advertising through mailers / telemarketing / print media and physical social networks like BNI conferences

• Mentoring sales staff to achieve targets assigned by the company.

• Promoting company at BNI meetings, conferences and through presentations.

• Allocating sales budgets and cost optimizations

Inventory Management:

• Product costing, budgeting, coding and following the company’s inventory processes.

• Managing stocks and ordering the new wide range products according to the necessity and Market research.

• Inventory Auditing on monthly basis at the warehouse and retail store.

• Inventory budgets allocation

Employee Management:

• Interviewed, Hiring and trained new staff.

• Maximize efficiency with limited resources.

• Determining areas of improvement and filling training gaps.

• Define employee functions and setting sales targets.

• Reduce expenses by minimising waste and allocating staff for various sales events organized by company.

• Mentored, motivated employees to improve quality of sales and services offered. Managing Outsourced IT Team:

• Supervise outsourced IT team for increasing sales through pay per click promotions, SEO strategies etc.

• Managing websites from content writing for each single product, categories, getting the products uploaded and also coming up with discount offers on the products for special occasions, festivals, etc.

• Managing deliveries by flawless execution of online and offline orders received through various channels. Vendor Management;-

• Evaluating and shortlisting the vendor through RFI (Request for information) selecting the vendor by following the pre qualification questionnaire.

• Following the complete process of vendor management by developing the strategy to match the sales needs.

• Developing the document and completing the contract process with the vendor.

• Managing thousands of vendors for online and offline flowers, cakes and gifts orders.

• Negotiating the credit lines and settling vendor payments.

• Vendor visits to shortlist the products and ensured quality of products to manage the customer expectations. Achievement;-

• Setting up a network of 9000 plus pin codes for delivery of flowers, cakes, chocolates across India for www.giftsngreets.com.

• Setting up a platform for online wholesale and corporate gifting where manufactures can display their products directly to the buyers. Over 15000 products in display on www.giftsngreets.in

• Received appreciations from many corporate clients for flawlessly serving their gifting needs to name a few Hitachi Consulting, Narayana Group, Franklin Templeton, Quick Heal etc.

• Achieving combined sales targets of INR 15,00,000/-

• Managing yearly targets of INR 100,80,000/-

• Achieved Revenue targets about 3,00,000/-

.

Education;-

• Qualification : Post Graduate Diploma in Management

• Specialization : Operations & MIS

• University : University of Hyderabad

• Completed : Jun 2011

• Qualification : Bachelor of Commerce

• University : Osmania University

• Completed : Nov 2008

Personal Profile;-

• Date of birth : 23- Feb - 1985

• Gender : Female

• Marital Status : Married

• Linguistic Skills : English, Hindi & Urdu

• Passport : S6612335 (Date of Expiry: 03-7-2028)

• Visa Status : Spouse Visa

• Home Country Address : H. No: 22-2-478/1, BalsettyKhait, Hyderabad, Telangana, India 500024.

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