Diana Miller

adlqlr@r.postjobfree.com

469-***-****

Dallas County Community College District Adjunct Instructor August 2017 - Present DFW

* Instructor of Humanities with a focus on culture and human development for dual credit in high school. * Develop curriculum for streamlined focus on culture and communication * Present engaging material with visual and hands on learning using technology and physical material * Connect classroom instruction to professional corporate responsibility, and personal social responsibility * Enhance critical thinking and analytical skills for applied application

Mosaic Brand Ambassador/part-time consultant June 2015 – 2017 Dallas, Tx

* Initiate Brand awareness, professional training of employees and customers on features and benefits of products and services with a 75-80% conversion and retention success rate; create reports on time and expenses, attend teleconference meetings and training for best practices

* Introduce outstanding new products for well-known and new brands to customers and businesses using face to face and social media such as Facebook, Twitter, Instagram, and Hootsuite

* Provide engaging service and information to customers and business employees

* Build relationships while interfacing with multiple stores, engaging with customers and businesses to ensure product marketability and success of brand products and services through:

•Development of Marketing Campaigns and Strategies •Customer Service and Client Acquisition •Implementation of Product Launches •Leadership Training •In-store Promotional Advertising

Aramark Nutrition Services - May 2018 - Present Dallas Area

*Provide excellent customer service

*Quality control and safe practices

*Innovative strategies for better quality and service

*Train diverse cultural new employees for best performance, policies and safety

Samsung Electronics America Corporate Security July 2014 - December 2018 Dallas/Fort Worth Area

* Spearhead leadership in training 90% of employees in courteous customer service of global corporate VIP and partners, badge creation, information protection, building safety and access, CCTV monitoring, scheduling of meetings, and administrative duties as assigned, with 100% success

* Efficiently create Excel files and reports for administration while tracking electronically a million-dollar industry

* Develop training and best practices for new employees, with cultural sensitivity, quickly analyzing project and tasks and creating best practices and methods for training and implementation

* Ensure smooth transition for global corporate VIP employees and visitors; Previous asset protection, border patrol and private investigation certification for executive corporations

Microsoft Brand Representative December 2015 - May 2016 Dallas/Fort Worth Area

* Initiated Brand awareness, professional training of employees and customers on features and benefits of products and services with a 75-80% conversion and retention success rate; created reports on time and expenses, attended teleconference meetings and training for best practices

* Introduced outstanding new products for well-known and new brands to customers and businesses

* Provided engaging service and information to customers and business employees using Microsoft Office SharePoint, PowerPoint, Delve, Sway, and Outlook

* Built relationships with customers and businesses to ensure product marketability and success of brand products and services; number one in Social Media (part-time contract)

Dallas ISD Educator August 2013 - August 2014 Zan Wesley Holmes, Jr Middle School

* Implemented curriculum created to ensure English Language Arts and Reading learners comprehended and related to material presented, administered testing, and provided after-school tutoring for 7th and 8th grade students, with a 75-80% success rate in results for basic skills test

* Initiated, planned, and created curriculum that met best practice and standards for pre-AP, ELL and ESL students, with engaging activities and creative and critical skill encouragement

* Counseled students and parents on the importance of good citizenship and home practice

* Built quality relationships with students and parents to ensure successful completion of assignments

CyrusOne Reception/New Site Supervisor August 2009 - August 2013 Lewisville, Texas

* Spearheaded leadership in training and supervising 80% of employees in courteous customer service of global corporate VIP and partners, badge creation, information protection, building safety and access, CCTV monitoring, scheduling of meetings, and administrative duties as assigned, with 100% success

* Efficiently created Excel files and reports for administration

* Created training and best practices for new employees, with cultural sensitivity

* Ensured smooth transition for global corporate VIP employees and visitors

* Received Commendation for prevention of Corporate Building fire

The National Society of Leadership and Success President March 2010 - December 2012 (2 years 10 months) University of Texas at Dallas

* Created organization and appointed board of officers, successfully training and providing leadership for student and community leadership and service, with membership over 600 to date

* Provided a model for the University leadership certification program, with the University buying rights to video presentations of The Society

* Engaged University students in leadership best practices, successfully building upon leadership training by The Society, and initiated creative knowledge and skills of business management and presentation

Stride Rite Stock Manager/ Lead Sales May 2003 - August 2009 Frisco, Texas

* Drove and Increased sales and volume of top ten percentile store

* Spearheaded stockroom organization, shipping and receiving, and sales and merchandising

* Engaged customers and employees in product knowledge and efficient training

* Facilitated timely and accurate bookkeeping and deposit

* Collaborated inter-store development and projects

Doctors Hospital at White Rock Lake Administrative Secretary December 2001 - May 2003

* Proactive engagement with patients and employees

* Supportive of Director administrative duties and scheduling

* Spearheaded event planning and execution for medical training

* Efficient processing and computing Kronos payroll, AP/AR activities, and purchasing

* Worked previously in Admissions for 5 years.

Dillard’s Area Sales Manager January 2000 - December 2001

* Managed and spearheaded troubleshoot of entire store, open to close

*Drive sales and credit applications for department to top 5%

* Merchandise for optimal sales using best practices in presentation and signage

* Plan and coordinate scheduling, vendor visits, and inventory, spear heading audit and control

* Worked previously 4 years in entire store area, achieving Pacesetter status multiple times, and number one department in district

Macy's Area Sales Manager January 1995 - January 2000

* Manage and assist entire store, open to close

*Drive sales and credit applications for department to top 5%

* Merchandise for optimal sales using best practices in presentation and signage

* Plan and coordinate scheduling, vendor visits, and inventory, spear heading audit and control

* Worked previously 10 years in entire store area, achieving Diamond Star status multiple times.

Education

Southern Methodist University Master of Liberal Studies, Humanities · (2014 - 2016)

The University of Texas at Dallas Doctor of Philosophy, Humanities/Humanistic Studies · (2016 - 2021)

The University of Texas at Dallas Bachelor of Arts, Literary Studies · (2009 - 2012)

Contact this candidate