Design Engineer Electrical
Resume:
Highly experienced in the energy sector, including oil & gas, gasoline
chemistry, energy distribution (high, low and medium voltage), renewable energy sources (wind farms), industrial projects, asset protection systems, IT and logistics management. Able to recognize engineering problems and maintain automatic protection systems. Evaluates and recommends alternatives effectively, learns quickly and easily adapts to changes.
Ricardo Alberto Patiño Wysocki
Curriculum Vitae
Education
7.2010 – 2.2014 UNEFA, Maracay, Venezuela
Masters in Management Logistics Management
3.1999 – 6.2006 University of Carabobo, Valencia, Venezuela Electrical engineer
9.1992 – 7.1997 Army of Venezuela
Artillery (captain)
Professional experience
07.2020-Present.
6.2019 – 07.2020
TÜV Rheinland
IT Service Desk Specialist
Providing remote technical support, analyzing / solving software problems for internal end users (Europe, America, Asia and Latin America) for Cherwell ticket system.
Stanley Black And Decker Poland
Global Services Desk. IT Operation Associate.
• Providing remote technical support, analyzing / solving software problems for internal end users (Europe, North America, Asia and Latin America) for ServiceNOWticket system.
• Contiguous use of Active Directory, MS Exchange and SCCM), Use of LAN / WAN, TCP / IP technologies, Windows Administration (10) and MS Office, VMware.
• Resolving issues common VPN Cisco AnyConnect errors and fixes.
5.2016 – 6.2019 SITEL Poland
Customer Services for HP company Spain. Project Logistics Administration Centre and Repair Administration Centre).
• Responsible for the technical equipment evaluation.
• Contiguous use of Active Directory, MS Exchange and SCCM), VMware.
• Creating, Processing and resolving incident tickets (Global Newton ticket system)
1.2016 – 6.2016 BPO (Business Procedure Outsourcing) Poland Sales Specialist.
• Commercial specialist in Spain, South America, for the adoption, implementation and updating of orders.
• Caring for a good relationship of image and corporate clients and administration of the purchasing system.
10.2014 – 10.2015 Tim Call Center Poland
Customer service for the company ZTE USA.
• Responsible for the evaluation of the technical support team. Contact details:
• Phone number:
• Email:
ricardo.w ******@**.**
Nationality:
• Polish
• Venezuelan
Computer Skills:
• AutoCAD 2D and 3D
• Medium Dialux
• Proficiency in Windows
Desktop and Server OS
• Know ledge of quality
management systems
according to ISO
standards
• SAP for gas transport
• Netw orking, firewalls,
proxies
• AD, DNS, DHCP, TCP/IP
• Resolving issues reported
by users related to
Hardware/Software issues
• Troubleshooting Microsoft
Office Applications.
• Administration of Active
Directory, Exchange (on
prem/online) and Office
365
• Support of VMWare
• Creating, Processing and
resolving incident tickets
(ServiceNOW, Cherwell,
Global Netow tickets
system).
Languages:
• Spanish (native)
• English (C1 – C2)
• Polish (A2)
Driving license:
• B category
Professional experience (cd.)
6.2014 – 10.2014 SGS Poland
Design engineer and supervisor (subcontractor).
• Responsible for the evaluation of the technical team.
• Supervision and calculation of the new systems (Wind Farm). PDVSA Gas Comunal SA.
6.2010 – 6.2014 Fleet Manager (RCO).
• Evaluate routes and plan the fleet schedule to fuel distribution plants.
• Coordinate vehicle maintenance to optimize fleet operation.
6.2011 – 6.2014 Risk Prevention Manager.
• Analyze, identify, describe and estimate the risks that affect the business.
• Protect company assets through the use of modern technology.
6.2008 – 6.2009 Superintendent of Risk Prevention.
• Creating and implementing management control plans.
• Analyzing the risk assessment that involves identifying causes.
• Creating recommendations in accordance with the interests of the national administration.
6.2004 – 6.2008 Project leader (automation and protection project).
• Guiding, training and supervision overexternal consultants and contractors on the criteria of the security team and access control, taking into account the company rules.
• Implementation of the security systems for Cathodic protections in fuel plants and stations.
6.1998 – 6.2004 Design Engineer.
• Responsible for the evaluation of technical equipment and purchase orders submitted by the suppliers.
• Calculation of the new systems (aerial and underground). 6.1999 – 9.1999 PROMDIELEC C.A Venezuela
Field Engineer.
• Interpreting plans, drawings, rules and specific instructions.
• Organizing and supervision over the personnel and resources necessary for the specific projects.
7.1997 – 6.2014 Venezuelan Army
Army officer (artillery).
• Responsible for the military equipment and personnel in general areas.
Courses:
• Stanley Certified Project
Manager.
• SBD Global IT Policy.
• Delegation of Authority.
• Preventing Harassment in
the Global Workplace.
• AutoCAD 2D and 3D
• Medium Dialux
• SAP for gas transport
• Netw orking, firewalls,
proxies
• AD, DNS, DHCP, TCP / IP
• Basic Python
• Basic JavaScript
• Pow er Shell
• Visual Studio
• CSS
• Leadership w orkshop
• Electric pow er systems
course
• Orientation to teaching
w orkshop
• Road safety course
• PELCO’s solutions
w orkshop
• Cylinder filling process
course (GLP)
• Working discipline course
• Risk analysis course
• Program JAVA-TURBO
PASCAL-C
• Integral logistics workshop
• Protection of low and high
voltage systems course
• Cathodic protection
systems
• General courses in the
army
Personal interests:
• Running
• Basketball
• Travelling w ith my family
I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Contact this candidate