Curriculum Vitae

Kayla De Jager

****/**/**

Kayla De Jager

address: ** * *********** ****, ****** Home Estates, Benoni

mobile: 074-***-****

e-mail: adlq6q@r.postjobfree.com

Professional profile

I am a flexible 3-year Hospitality Management Graduate. I graduated from the Swiss Hotel School of South Africa at the end of 2017. I have learnt to be versatile in different parts of the hospitality and other industries such as housekeeping, kitchen, restaurant, bar, events, marketing, accounting and management. I am good at working with others but am also able to take initiative and work alone. I am enthusiastic to learn new skills and can think well on my feet to come up with solutions.

Key technical skills

Typing 50 wpm

Customer Service and Cashiering

GAAP Point-of-Sale, Micros Opera, Stores and Stock control and Hotel Accounting, Budget and HR principles, Culinary Arts, Food and Beverage Service – Silver Service, waitressing, Bartending and Housekeeping

Basic computer skills – Microsoft Office Word, Excel and Power point

Events Management

Hotel Reservations – Individual and Group Bookings

Good interpersonal skills

Administration Skills

Organisational and good time management

Sporting Events Experience

Career summary

2019/2020 To June 2020 - Urban Spoon Corporate Event Catering – Events Assistant.

Duties include all events and catering related functions:

Quoting

Liaising and Meeting with customers

Preparing Client Portfolio and brief manager before manager’s meeting with prospects.

Planning

Setting up

Arranging staff

Floor management

Clearing up and return of hire after the event

Post event feedback from both customer and staff

Assessment and analysis of areas to improve

Assist chefs in the kitchen when we are running behind

Deliveries

Contact Details:

Bianca Hersov (Owner of Urban Spoon Corporate Event Catering) +27 (0-83-408-****, 011-***-****

Glenda Venter (Operations Manager) +27 (0-74-379-****

2018 8th December 2018 – Brave 19 at Sun City. Timekeeper and score card collector.

2018 11th November – 18th November 2018 - Timekeeper and score card collector at the IMMAF World Championship & Junior World Championship in Bahrain, Asia.

Reference: Alistair Pettit

Contact Details: +44 (0-790-***-****

2018 Aug – Nov 2018 - Junior Floor Manager and Events Assistant at Fuel Bistro Restaurant, Sandton.

Duties - Supervise waiters, runners and various events. Customer interaction, ordering stock from various suppliers and stock control, day end cash up and balancing cash book.

Reference: Pieter Daniel

Contact Details: 083-***-****

2018 10th July – 22nd July 2018 - Harford Sports Promotions – assistance with various events. For example, the MTN Walk the Talk with 702 at Marks Park Sports Club.

Duties - all areas of event preparation, batch and crew supervision and events assistance on the day of events.

Reference: Claudia Urzi

Contact Details: 011-***-****

2018 3rd July – 6th July 2018 - Thirst Bar Services – assistance with various events. For example, the VWV Group Event at the Kyalami Grand Prix Circuit.

Duties included -preparation of events, stock control, bar supervision and delegation of duties.

Reference: Wesley Whitehead

Contact Details: 083-***-****

2018 24th May – 26Th May - 2018 IMMAF African Open Championships Amateur MMA Competition, South Africa.

Duties - Timekeeper, Score card collector and Judge

Please see internet link for article:

http://www.immaf.org/immaf-events-director-praises-example-set-by-women-as-mma-officials-2/

Reference: Raymond Phillips

Contact Details: 083-***-****

2018 5-day course in Sports Events Management at the 9th EASM Summer School (Universidad Europea, Spain, Madrid)

Reference: Gerardo Bielons

Contact Details: +34-91-556-**-**

adlq6q@r.postjobfree.com

2018 January – April - Da Vinci Hotel & Suites in Sandton. 3 Month contract as a Reservationist. Duties - hotel bookings, telephonic customer support, online reservations, assistance with group bookings.

Reference: Nicole Bowman

Contact Details: 083-***-**** / 011-***-****

2015 - 2017 Graduated with a 3-year Diploma in Hospitality Management at The Swiss Hotel School South Africa.

Reference: - Kuno Tschumi

- Chad Humby

- Nick Martin

Contact Details: 011-***-****

2017 12th September to the 8th October – The students operated an in-house popup restaurant at The Swiss Hotel School in Randburg.

Experience Gained - financial control, purchasing, planning, business management as well as the creative aspects of décor and food preparation and presentation.

Duties during the operation of the restaurant - Cold Kitchen - Making of the crystal spring rolls and the sushi platter.

2017 - Present Various EFC South Africa events at Carnival City, Time Square Pretoria & Sun City South Africa.

Duties – Timekeeper and Score Card Collector.

Reference: Anneen Mangiagalli

Contact Details: 073-***-****

2016/2017 December 2016 to March 2017 – 4-month Internship at Hotel Alpina,

Switzerland.

Duties – all functions in Buffet, Bar, Beverages and Service.

Reference: Ratio Conzett

Contact Details: 0041–(0)81–410-2424

2016 March 2016 – April 2016 - Da Vinci Hotel, Sandton, South Africa

Rooms division internship.

Duties - reception, guest relations, housekeeping, cashiering, reservations, switchboard and night audits.

2016 Bartender at various Ultra music events in South Africa

Duties - Taking orders, serving drinks to customers and controlling money.

2015 September 2015 – October 2015 - The Sunny Side Park Hotel.

Service internship.

Duties - Serving guests and setting up the venues in the Restaurant and Banqueting departments.

2015 March 2015 – April 2015 - The Kopanong Hotel

Kitchen internship.

Duties – Preparing a variety of dishes in the cold, hot and pastry sections and plate dishes.

2012 – 2014 Crafters Market - Head cashier

Duties – cashier, staff supervision and customer service

Education and qualifications

2019 Emergency First Aider Level 1 (Institute of Emergency First Aiders.

2019 C Class MMA Judges License Number 003

The MMA course was held over one day. A UFC Referee Marc Goddard went through all the rules and regulations for the MMA fights and events. We had to write a written exam as well as participate in a practical exam.

2018 Certificate in Sports Events Management from the 9th EASM Summer School (Universidad Europea, Spain, Madrid)

Subjects: Fascination of International Sport Management: Digital Transformation and Sports Business, Leadership in Sports Management, Sport Sponsoring vs. Ambush Marketing, From Customer Relationship Management to Fan Relationship Management, City Branding and Sports, Sports Business Intelligence and Does the Live Sport Experience Matter?

2015-2017 3 Year Diploma in Hospitality Management, The Swiss Hotel School of South Africa.

Subjects: Food Preparations and Culinary Arts, Food and Beverage Service, Housekeeping, HR, Hotel Accounting and Management, Student Support, German.

2016 Training course in Micros Opera PMS.

The course held over one week. We had to do practical work as well as theory work and write exams on the work.

2016 C Class MMA Judges License Number 003

The MMA course was held over two days. A UFC Referee Marc Goddard went through all the rules and regulations for the MMA fights and events. We had to write a written exam as well as participate in a practical exam.

2015 Emergency First Aider Level 1 (Institute of Emergency First Aiders)

2014 National Senior Certificate with exemption, Benoni High School

Subjects: English, Mathematical Literacy, Life Orientation, Business Studies, Consumer Studies, Computer Applications Studies.

Personal details

Health Excellent; non-smoker

Languages English, Afrikaans & learning German

License Driver’s License

Nationality South African

Date of Birth 06/03/1996

ID Number 960**********

Interests and activities

Kick boxing (2nd Orange Belt), Warrior Competitions, Judge and assist with events at various MMA/ EFC events, other forms of mixed martial arts, music and movies, hiking.

Achievements

Won the Housekeeper of the week award from the Swiss Hotel School (23 February – 27 February 2015)

School – First Team Soccer and Computer Monitor

Team Member of Thick Skin Racing Team - Obstacle and Warrior Racing Team (2021), Cross Fit, Trail Running and Adventure Sports.

Thank you for your interest in my CV

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