Customer Service Representative

GITA PATEL

Email: adlpzt@r.postjobfree.com

Contact # 250-***-****

SUMMARY OF QUALIFICATIONS

Over 40 years of customer service

Strong organizational skills

Enthusiastic leader. Ability to train and motivate others

Effective management/ supervisory skills

Interact well with people, team player

Conscientious and hardworking individual

Handle cash and point of sales machine.

Extensive hospitality and customer service background

WORK EMPLOYMENT

1989-PRESENT SILVER STAR MOTEL, VERNON BC

DESK CLERK/ MOTEL MANAGER

-Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high of customer satisfaction and quality service. Check in/out guests, taking reservations, mailing confirmations, accounting procedures, payroll, supervisor, and training to housekeeping staff, cash reconciliation.

1991-2017 BANK OF MONTREAL (VERNON MAIN BRANCH, BC)

-Customer Service Representative, part-time whist working at Silver Star Motel also.

-Balancing, filing, open and closed accts, worked with computers, selling products, listening to customers request, promoted products.

1986-1989 TORONTO DOMINION BANK (VANCOUVER, BC)

-Automated Loan Officer

Processing and filing loan Applications, opening, and closing of branch procedures. Reported to managers.

WORK EMPLOYEMENT CONT’D:

-Ledger Control Officer

Term deposits, safety box rentals, opening accounts, processing wire payments, foreign exchange, balancing general ledgers. Supervisor to tellers.

-Part-Time Teller

Balancing cash processed deposits any foreign exchange transaction.

1984-1986 Moved to Fiji with my husband to help with the family business.

1980-1984 TORONTO DOMINION BANK (VANCOUVER, BC)

-Ledger Control Officer

-Head Teller

-Teller

EDUCATION:

1980 NATIONAL INSITUTE FOR BANK TELLER

Received a Diploma

1980 GLADSTONE SENIOR SECONDARY SCHOOL

REFERENCES PROVIDED UPON REQUEST

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