Michelle Sayers Ellis

336-***-****

Clemmons, NC 27012

adlppz@r.postjobfree.com

www.linkedin.com/in/michelle-sayers-ellis

PROFILE

An accomplished Administrative leader, with success in leading teams and overseeing operations and daily functions. Managed costs and streamlined processes to increase productivity and efficiencies. Strengths include strategic planning, customer service, orientation and training staff, contract negotiations, accounting and process improvement. Demonstrate initiative in achieving goals and successful in building relationships.

Specialties: C-Suite support and partner. Contract administration, Microsoft Office administrator, lean thinking, goal driven, and company focused.

PROFESSIONAL EXPERIENCE

AMERICAN HOME FURNISHINGS HALL OF FAME, High Point, NC

Director of Administration, March 2021 – April 2021

Provided and supervise operating functions to include financial reporting, Human Resources, business equipment and (IT) Information technology for day to day operations.

Serve as liaison with Website provider

Invoicing and receipt

Fundraising reports and recording

Develop Budgets, projections

Donor software selection and implementation

SALEMTOWNE RETIREMENT COMMUNITY, Winston-Salem, NC

Director Administrative Services, Executive Assistant to Pres/CEO Jan 2016 – July 2020

Provided administrative support and partnered with the President/CEO. Served as primary contact for internal and external businesses and individuals on matters pertaining to the office of the President/CEO. Provided leadership guidance and support to help build relationships across departments and maintain credibility and trust with the Leadership Committee and their teams.

Served as liaison to the Board of Trustees and Leadership Committee.

Maintained discretion and confidentiality in relationships with 18 Board members and 11 Leadership Committee members.

Adhere to comply with applicable rules and regulations set forth in Bylaws regarding board and board committee matters.

Administrator, Microsoft Office 365 (Outlook, SharePoint, Teams, Notes).

Managed multiple calendars and recurring meetings and day to day events.

Composed and prepared correspondence internal/external.

Created and executed Mass communication phone tree.

Created agendas and presentations.

Arranged travel, created itineraries, agendas and reconcile expense reports.

Strategized, organized and coordinated efforts for external/internal relations.

Oversaw special projects and strategic planning for future projects.

Manage team of 8 Administrative and Concierge.

Serve as liaison and point person for consulting IT firm.

LEXINGTON HOME BRANDS, Thomasville, NC

Executive Assistant to COO Aug 2015 – Dec 2015

Provided administrative support to the COO and his team.

Manage multiple calendars through Microsoft Outlook.

Assist Accounting team with daily, weekly and monthly reporting

Assist with Furniture Market twice a year (Meal planning with Chef, Work with Marketing on theme planning and logistics involving showroom)

Travel arrangements domestic and international, itineraries, agenda’s and expense reporting.

INMAR, Winston-Salem, NC

Executive Assistant, C-Suite Oct 2011 - Jul 2015

Provided administrative support and partnered with C-Level. Served as primary contact for internal and external businesses and individuals.

Support C Level Executives, including President Supply Chain, CFO, President, Digital Solutions & CMO, EVP & General Counsel and their respective teams.

Responsible for assisting respective team members in performance of their duties and project management.

Managed multiple calendars by creating appointments efficiently and accurately.

Coordinated both on-site and off-site meetings including negotiating cost with outside facilities.

Coordinated special projects related to community involvement with Wake Forest University, The Arts Council, Downtown WS Partnership, The Winston Salem Chamber of Commerce, etc.

Project management and coordination of schedules with the ability to deep dive, take ownership and understand processes to more effectively serve the leaders.

Create presentations, agendas and other documents for meetings.

Coordinated travel both domestic and international and expense report and reconciliation.

Serve as liaison and coordinator between other internal departments and respective executive team members.

Lead Generation Specialist Jul 2011- Oct 2011

Generate, acquire and manage leads for Sales and Marketing.

Plan and implement targeted direct lead and cross-sell programs to build the sales pipeline and drive aggressive revenue growth.

Utilize Salesforce to track and maintain sales leads.

QUALCOMM, Clemmons, NC

Office Administrator 2007 - 2011

Administrative support and managed remote office to Research & Development Engineers and IT Customer Service call center staff. Served as liaison and point person to corporate office in San Diego, CA.

New employee orientations and office equipment set up.

Entry badge access set up and administration through ADT.

Processed invoices for services and purchases.

Managed calendars.

Negotiated facility related contracts and maintained cost control.

Maintained office supplies and monitored office equipment.

Shipping and receiving and mail distribution.

Administrative support, including travel, expense reports and project cost center tracking

Scheduled meetings and event coordinating.

WS VISITORS BUREAU, Winston-Salem, NC

Office Manager 2004 – 2006

Provided administrative and facility support to busy tourism office. Served as liaison to the office of Forsyth County Government.

Scheduled interviews and coordinated pre-employment screening.

Performed orientations, explained policies and benefits.

Processed bi-weekly payroll.

Processed accounts payable/receivable and controlled checking account.

Negotiated contracts and provided quotes for presentation to the Board of Directors for approval.

TRIUMPH GROUP, Clemmons, NC

Office Manager-Executive Assistant to President 1997-2001

Provided administrative support to the President. Served as primary contact for internal and external businesses and individuals on matters pertaining to the office of the President.

Recruitment process, screening, drug testing, interviewing, relocation and termination

Work with Staffing Agencies to provide qualified job candidates.

Created and maintained Human Resource and training files.

Processed benefit, open enrollments and preformed benefits cost analysis.

Event planning and coordinating for company functions.

Processed accounts payable/receivable.

Maintained checking account.

Managed inventory control of office supplies.

Managed Administrative staff.

EDUCATION

Radford University, Radford, VA- Business Administration

Ferrum University, Ferrum, VA Liberal Arts

LICENSE & CERTIFICATIONS

Forsyth Tech-Winston-Salem, NC - NC State Appointed Notary Public 2018—2023

Lean Six Sigma – Yellow Belt Certified 2013

Proficient with Microsoft Office 365, Word, Excel, PowerPoint, Project and Outlook, Skype

Concur Travel and Expense Reporting

ReqLogic Purchasing System

Proficient with Salesforce.com

WebEx, Zoom, Skype & Citrix GoToMeeting and GoToWebinar (Administrator)

OpenVoice Conference Line (Administrator)

Other industry specific software and database systems

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