Marketing Assistant and Social Media Assistant

Miss Boyjnath Samvedna

Address: No **, Marie Jeanine Rose-Belle

Mobile: 52513322 E-mail: adlpog@r.postjobfree.com

Date of Birth: 22th July 1996

PERSONAL PROFILE

I am energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake or situations that I am presented with. I am confident and motivated person with interpersonal skills, ability to motivate others and am a good team member with positive attitude demonstrated by my work. I am excellent in working with others to achieve a certain objective on time and with excellence. EDUCATION AND QUALIFICATIONS

Feb 2014 – Nov 2016 Windsor College Mauritius

University of Cambridge and Local Examination Syndicate

‘A’ Levels: General Paper, French, Business, Hinduism Jan 2008 - Nov 2013 Dunputh Lallah SSS College Mauritius University of Cambridge and Local Examination Syndicate

‘O’ Levels: English, French, Business, Travel and Tourism, Hinduism. EMPLOYMENT EXPERIENCE

December 2013 – January 2014 China State Construction Eng Corp Ltd Trainee Administrative Assistant (SSR INT Airport Expansion Project)

• Prepare letters and reports.

• Arranging and attending meeting with client and different subcontractors.

• Prepare Salary.

• Prepare Payment (by Cheque & Cash) (Issuing invoices, Reminder).

• Filing all outgoing and incoming documents from Consultant Engineers

• Photocopying, filing, scanning, typing and dispatching necessary documents. Receiving, sorting and distributing post.

• Working to ensure board rooms are clean and tidy and providing refreshments when required

• Handling inbound telephone queries and transferring to correct departments December 2016 – February 2017 Fidcalls Ltd

Administrative Assistant & Tele Caller Agent

• Prepare letters and reports

• Arranging Document and Printing Letters

• Handling inbound telephone queries and transferring to correct departments June 2017 – August 2018 CCA INTERNATIONAL

Reservation Agent

• Handling Calls and obtain clients information by answering Calls

• Explain products or services and prices, and answer questions from customers

• Maintain records of contacts, accounts and orders

• Dealing with complains

• Preparing documents

• Confirming Pricing

September 2018-January 2019 EURO CRM LTD

Tele Marketing

• Handling Calls and obtain clients information by answering Calls

• Interviewing clients ; Verifying information

• Dealing with complains

• Preparing documents

• Using script to provide information about product features(prices)

• Persuade the customers to buy by demonstrating hoe merchandise or services meet their needs

• Keep records of calls and sales and record useful information January 2020- Till present ACUCARE PAIN & REHAB CENTRE Marketing Executives

• Undertaking daily administrative tasks to ensure functionality and coordination of the department activities

• Collect money from clients and updating cashbook daily

• Maintaining good relationship with corporate businesses

• Update spreadsheets, databases and inventories, financial and non-financial information

• Employ marketing analytics techniques to gather information data (Social media, rankings etc)

• Prepare and deliver promotional presentations

• Write marketing literature (brochures, press releases etc) to augment the company’s presence in the market

• Communicate directly with clients and encourage trusting relationships

• Compose and post online content on the company’s website and social media account

• Prepare Cheques and invoices

• Prepare Salary for staff

• Make sure no complain from customers and to tackle complain from client professionally ADDITIONAL SKILLS PROFILE

Teamwork

• Teamwork involves good listening skills, encouragement and negotiation and it is an essential part of every group work. Through my college career we were working in teams and that has helped me a lot to develop my skills.

• In my working career, I have been in several teams and have acquired communication and leadership skills among team mates. Being friendly and self-motivated, I always move forward to help others and create a strong bonding between team mates Communication

• Excellent French communications skills obtain during my transition at CCA INTERNATIONAL and EURO CRM.

• Everyday interaction with corporate bodies for advertisement and interaction with patient everyday at ACUCARE PAIN & REHAB CENTRE.

• Regular advertisement in live on Radio and seminars for ACUCARE PAIN & REHAB CENTRE.

• I have good communication skills gained from conducting presentations in front of an audience, students, staffs in school, in front audience in debates.

• During my College days, I was elected to monitor a group of student. I listened to everyone’s suggestion and proposition, and that encouraged me to understand and improve my communication skills.

Leadership

• Leadership skills in managing group of five people at CCA INTERNATIONAL for one week every month helped me to become more confident and to work under pressure.

• Leadership qualities have been shown from numerous group projects through my College career where I adopted a dominant but supportive and positive role. I was adopting an autocratic leadership skills as well a laissez-faire leadership. Problem Solving

• I am able to tackle with different problem at the same time for the smooth running of the work.

• Problem solving has been dominant throughout my education also as I was in student council in my college phase. It was an essential skill to be able to tackle any problems. Languages

• Creol, English, French and Hindi (Fluent written and spoken) ACHIEVEMENTS

• Certificate of JA CAREER SUCCESS as (Junior Achievement)

• Internet and Computing Core Certification (IC

3

) Programme

• Course in Information and Communication Technology ACTIVITIES AND INTERESTS

• Actively participate in sports

• Actively participate in social service activities Yours Sincerely,

Samvedna Boyjnath

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