Customer Service Sales

Tonya Ramsey

*** ****** **. *** **

Elizabethtown, KY 42701

Cell: 850-***-**** Email: ********@*****.***

SUMMARY

Customer service professional offering over 15 years of diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Able to focus on projects, develop strategies and meet or exceed deadlines. Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity.

EXPERIENCE

Meat Worker 2019 to 2020

Sam’s Club, Tallahassee, FL – Assisted the Meat Cutter during ship in packaging fresh items for sales to customers. Cleaned and sanitized work areas to standards to ensure everyone’s health and safety. Rotated products by date for freshness. Assisted customers on selections and cuts of meat to help them make proper decisions on what to purchase.

Store Associate 2005 to 2019

Defense Commissary Agency, Valdosta, GA - Customer service representative scanning groceries, checking for proper military identification, and showing customers to areas of the store. Worked in receiving counting the inventory and scanning it into the system. Worked in the Meat Department and ensured that prices were current according to pricing lists. Restocking display cases and rotating products to ensure the customer receives the freshest and best products. Used, cleaned, maintained, and sharpened a variety of hand tools and power equipment. Continuously cleaned and sanitized work area to maintain required standards of safety and cleanliness. Tray and wrap products with automatic or manual wrapping machines. Stocked coolers and freezers and cleaned work area. Worked night shift stocking shelves. Awarded for top sales more than 5 times.

Scale Operator 2004 to 2005

Non-Appropriated Funds, Fort Knox, KY - Operated vehicle scales for military base and Soldiers. Worked in the Recycling center collecting curbside bins and separating recyclable items for processing.

Driver/Transporter 2003 to 2004

T&T Transportation, Radcliff, KY - Operated a 15-passenger van picking up and dropping off Special Needs people for work and appointments. Drove up to 200 miles per day and zero accidents reported. Responsible for securing any wheelchairs and ensuring the safety of all passengers.

2nd Cook 1998 to 2003

River City, Fort Knox, KY - Prepared meals for up to 500 people on a military installation dining facility. Followed recipe card and cooked food to proper temperatures and seasoning requirements. Operated the Short Order grill serving up to 200 people for 3 meals per day.

EDUCATION

Bachelor of Science, Business

Park University, Valdosta, GA

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