CHRISTINE KAVULANI KEDOGO

P.O BOX ***** – ***** NAIROBI. CELL: 072*-****** Email: adlpaj@r.postjobfree.com:adlpaj@r.postjobfree.com

Date of Birth: 22 December 1980

CAREER OBJECTIVE

To work innovatively and efficiently in a fast paced environment in order to employ my expertise so as to benefit the society at large.

STRENGTHS

Able to work under pressure to deliver on objectives.

Ensure compliance with the organizational and legal requirements

Self driven and very energetic

Fast learner

Disciplined and ready to work with minimal supervision

Good team player and result oriented

EDUCATION QUALIFICATION

Moi University,Chepkoilel Campus(School of Business & Economics) 2005 To 2009

Bachelor of Hotel and Hospitality Management

Misikhu Girls High School 1996 To 1999

Kenya Certificate of Secondary Education (K.C.S.E)

Mukumu Primary School 1988-1995

Kenya Certificate of Primary Education (K.C.P.E)

PROFESSIONAL QUALIFICATION

East African Vision Institute (EAVI) Jan–March 2009

Certificate in Logistics and Procurement Management.

Park Place Hotel Training Centre 2001-2004

Diploma in Hotel Management

Line and Circle Computer College Jan-June 2000

Computer Packages and Sage

WORK EXPERIENCE

SEPT 2012 – TO DATE INTERNATIONAL PEACE SUPPORT TRAINING CENTRE- FACILITIES MANAGER.

RESPONSIBILITIES

Line Manager for the Accommodation, Dining, Maintenance and Gardening Departments.

Day to day running of the accommodation facility, Teaching/ training complex, Administration Block and Dining Facility activities.

Recording maintenance of all damages and ensuring they are reported and subsequently repaired.

Liaising with current contractors and identification of any requirement in relation to maintenance and subsequent contract provision.

Responsible for maintenance of all documentation control and records.

Ensuring the Training Facilities are available and all set up according to course requirements.

Working with the Supervisors to schedule, supervise and direct the work of all the work service personnel.

Receiving, investigation and acting upon complaints and concerns from the civilian staff and guests.

Relaying information and briefs to personnel on policy changes.

Preparing and formulating contracts in relation to facilities management.

Participating in facility inspections to ensure that cleanliness, safety and other standards are consistently attained.

Developing annual budget to cover repair and maintenance of the equipment, building to include planned purchases.

Am expected to be compliant to Human Resource and Procurement manuals.

JUNE 2009 – FEB 2012 PRIME CATERING SERVICES – ASSISTANT FOOD AND BEVERAGE MANAGER

RESPONSIBILITIES

Managing the day-to-day Administrative requirements of the Company.

Processing payments for Employees and Suppliers.

Purchasing daily Office Supplies

Managing Food and Beverage Staff.

Posting and Filing Income and Expenses in preparation for Audit.

Reconciling these with Bank Statements.

Managing the Company's Assets and Stock.

Banking.

Undertaking any other Duty required for the Company and its Employees to function at maximum Productivity.

MAY – AUGUST 2008: HILTON NAIROBI HOTEL FRONT OFFICE DEPARTMENT– TRAINEE

RESPONSIBILITIES

Checking in guests when they arrive and assigning rooms.

Answer any questions that guests may have about hotel services,

Receive and forward mail to guests.

Oversees the checkout process and verifies that the stay was pleasant.

Responsible for reporting guest room issues to the maintenance department.

Providing special services for guests i.e make restaurant reservations for guests, provide directions to local attractions and restaurants

Selling the company’s products and services

Answering telephone calls and making the appropriate transfers.

Record details of inquiries, comments and complaints

communicate and coordinate with internal departments

FEB – AUGUST 2005: HOME PARK CATERERS LTD – WAITRESS

RESPONSIBILITIES

Ensure that the restaurant is prepared for service

Handle guest complaints and follows up.

Communicate effectively with guests, subordinates, immediate superior and other section Directors.

Perform other duties as assigned by the F&B Manager / Director

Service of food and beverages to guests

JANUARY-APRIL 2004: GRAND REGENCY-TRAINEE

RESPONSIBILITIES

Applying and understanding all the hotel policies and procedures

Promote guest satisfaction in the Housekeeping department.

Apply the first aid, safety and security procedures

Providing special services for guests i.e make restaurant reservations for guests, provide directions to local attractions and restaurants

JANUARY-APRIL 2003: OL-TUKAI LODGE (BLOCK HOTELS)-TRAINEE

RESPONSIBILITIES

Apply the first aid, safety and security procedures

Direct all efforts in the service to maintain all service standards established by the restaurants & bars.

Checking in guests when they arrive and assigning rooms.

Overseeing the checkout process and verifies that the stay was pleasant.

Answering telephone calls and making the appropriate transfers.

JANUARY-APRIL 2002: MERIDIAN COURT HOTEL-TRAINEE

RESPONSIBILITIES

Directs all efforts in the service to maintain all service standards established by the restaurants

Receiving and handling event bookings as banquets enquiries and other special arrangements.

Carrying out the day to day administration of the front office, including answering telephones, emails, the distribution of post, emails.

Checking in guests when they arrive and assigning rooms.

Oversees the checkout process and verifies that the stay was pleasant.

MEMBERSHIP

A member of Hotel and Hospitality Association of Moi University (HHAMU)

A member Christian Union of Moi University (CU)

SKILLS

Management and Budgeting skills

Customer and Client Management Skills

Excellent Communication Skills

AWARDS

Certificate of award for playing hockey

HOBBIES

Traveling, Reading and Socializing

REFEREES

1.Mr. Thomas Bor,

Head of Department,

Hotel & Hospitality Management,

Moi University,

P.O.Box 3900,

Eldoret.

Cell: 072*-******.

2.Mr. Josephat Angoli,

Managing Director,

Prime Catering Services,

P.O Box 751**-*****,

Nairobi.

Cell 072*-******.

3.Col J Mutua,

Commandant

Humanitarian Peace Support School

P.O Box 3396 – 00200

Nairobi.

Cell: 072*-******

adlpaj@r.postjobfree.com

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