Quality Office Staff
Resume:
ALVIN GLENN C. TY, Revision Request Senior Analyst
Professional Profile
A self-starter, quick learner, and highly motivated Senior Analyst with the vast experience in content and quality management, interpreting, analyzing and reconciliation of data obtained from variety of sources and has a great commitment to and affinity to meet deadlines without compromising accuracy and quality of work. Experience
ProV International - Maersk Drilling: Revision Request Senior Analyst August 2018–present
• Responsible for accurate and timely handling of revision requests
• Contribute in maintaining management system with up-to- date and correct content
• Handles complex and huge revision requests
• Create drafts of requested change in process flow, organizational chart, job description, and reference documents from offshore and onshore users of management system
• Proofreads the content for inaccuracy, inconsistency, misspelled words, wrong grammar, and non-compliance in formatting parameter
• Send queries and clarification to requester, reviewer, and content owners to ensure that instruction is complete, compliant with standard convention, and relevant
• Coordinates with different parties for any general queries and clarification
• Implement changes in process flow, organizational chart, job description, and reference documents that has been approved by reviewer and content owner
• Handles email in the shared mailbox
• Coordinates with different parties to contribute in risk assessment, investigation, and root cause analysis
• Focal person for archiving application - ProArc. 414 Rosal St PFCI
Brgy. San Andres
Cainta Rizal,
Philippines
alvinglennty@yahoo.c
om
ProV International – Maersk Drilling: Senior Quality Assurance Analyst
October 2016–August 2018
• Responsible for execution of activities to ensure quality in the process
• Support and coordinates with Delivery Managers in establishing good quality management system and the assessment of its adequacy
• Test sample operators and other process inputs for defects, deviations from SOP, and risk for quality
• Periodic review of references, checklists, and other quality proofing tools
• Take part in providing training to new members of Revision Request team.
• Periodic conformance audits of output
• Monitors if quality-proofing tools is being used
• Periodic inspection of production operations, materials, and machine to ensure conformance to specifications.
• Document periodic audit and inspection result.
• Discuss audit and inspection results with those responsible for output, and recommend necessary corrective and preventive actions based on root cause analysis
• Audit the entire task completed by the whole team. Maersk Global Service Centres: Process Expert (Auditor) October 2015–October 2016
• Responsible for execution of activities to ensure quality in the process
• Support and coordinates with Delivery Managers in establishing good quality management system and the assessment of its adequacy
• Test sample operators and other process inputs for defects, deviations from SOP, and risk for quality
• Periodic review of references, checklists, and other quality proofing tools
• Take part in providing training to new members of Revision Request team
• Periodic conformance audits of output
• Monitors if quality-proofing tools is being used
• Periodic inspection of production operations, materials, and machine to ensure conformance to specifications
• Document periodic audit and inspection result
• Discuss audit and inspection results with those responsible for output, and recommend necessary corrective and preventive actions based on root cause analysis
• Audit the entire task completed by the whole team. Maersk Global Service Centres: Documentation Associate (Reports) December 2013–October 2015
• Generates and analyzes weekly and monthly KPI report of the team through the use of MiniTab
• Acts as a link between business requirements and modify requests to adhere with the system complexity by presenting alternative ideas for Onshore/Offshore Rig Managers
• Ensures Ad Hoc and standard operational reports are delivered accurately and on time
• Register near-miss in SYNERGI system
• Provides thorough analysis on the revision request at hand and supports decision making at a senior management level by providing clear overview of the impact of the revision in the process
• Handles inquiries, and creates and sends out revision log reports to the Rig Managers and Business Partners
• Main focal point for processing of all non-Technical Manual, Ad Hoc requests, and assists the QMHSE department when needed
• Cleanup of obsolete documents in the system
• Maintenance of team site and organizational chart
• Coordinator of all translation transaction with 3rd party vendor.
Maersk Global Service Centres: Documentation Associate (Editor) February 2012 - December 2013
• Responsible for timely handling of revision requests daily
• Handles complex and huge revision requests
• Handles Ad-Hoc requests and assist the QMHSE department when needed
• Responsible for formatting long documents. Ensuring that the convention is followed
• Proofreads the content for misspelled words and wrong grammar
• Contributes ideas to further improve the process
• Handles clarifications/inquiries from requesters and process owners
• Together with the various owners of the management system content, ensure accurate and timely revisions in accordance with international legislation and standards, Maersk Drilling's standards, Continental Shelf Authority-, flag state- and operator requirements
• Coordinate approval by the Classification Societies for applicable manuals
• Support the implementation of new manuals for new-building units
• Update the SOP pertaining to the task and create SOP when applicable
• Provide updates to the business on the status of revisions. Track the progress of outstanding revisions with the relevant internal and external parties to secure timely implementation
• Continually identify and drive improvements in all aspects of your job. Actively participate in the implementation of new IT application systems
• Handles all assigned tasks for a given time and other Ad Hoc tasks and perform the tasks in accordance with the Maersk Global Service Centres Private Limited employment contract; Code of Conduct; A.P. Moller-Maersk Group core values; and in harmony with specific performance goals defined by manager.
Banco De Oro: Personal Loan Office Staff
June 2011-December 2011
• Analyse applicant’s financial status, credit, and property evaluations to determine feasibility of granting loans
• Explain to customers the different types of loans and credit options that are available, as well as the terms of the services
• Obtain and compile copies of loan applicant’s credit histories, financial statements, and other financial information
• Review and update credit and loan files.
Education
Pamantasan ng Lungsod ng Pasig
12-B Alcalde Jose, Pasig, 1600 Metro Manila
BS Entrepreneurship
2007 – 2011
Eusebio High School
C. Raymundo Ave, Pasig, 1609 Metro Manila
2003 – 2007
Certifications and Trainings
Year Description
2014 Lean Six Sigma White Belt:
certified
2016 Introduction to Drilling
2017 Across Cultures
2017 Stakeholder Management
2017 Values in Action
2017 Speak Up: Modelling Assertive
Behaviour in the Workplace
Professional Competencies
Continuous Improvement
Process Management
Quality Management
Content Management
Customer Service
Data Analytics and Reporting
ProArc
ARIS
Microsoft Office
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