Customer Service representative

KAN-AÏ JAFLO MUNGANGA

Address: MC*, Unit ***, Diego Silang, Bcda Brgy. Ususan, Taguig, Metro Manila Email: ***********@*****.*** Phone Number: +639*********

PROFILE

A self-driven professional, results and customer focus with a Bachelor’s In business Of Science in Entrepreneurship seeking to achieve high career growth through challenges and innovation. Looking to work in a career that gives me the opportunity to learn and enhance my skills and strengths in combination with the organizational values and goals.

EMPLOYMENT HISTORY

Airtel Congo, D.R Congo June 2015 – June 2016

Customer Service and Billing Analyst (OJT)

• Handling inbound and outbound calls

• Collection of payments

• Negotiating payment terms.

• Building relationships with internal and external customers

• Clients lifecycle data management

• Encoding data

EDUCATION

Bachelor’s In business Of Science in Entrepreneurship: June 2016 - Present Major in Entrepreneurship, IPLC

Manila-Philippines,

SKILLS and COMPETENCIES

• Proficient in English and French Language

• Computer Literate

• With relevant background on Customer Service and billing. REFERENCES

Heritier Kalonda: HR Administrator, GHD, Makati City, Philippines Phone: 090********

Olivier Mbaw: Senior Financial Analyst, Cognizant, Mandaluyong City, Philippines Phone: 091********

Contact this candidate