Raj Nair

**** ****** **** *****, ********** North Carolina- 27410

Phone: 336-***-**** Email:adlp4m@r.postjobfree.com

objective

Seeking a Technology Leadership Position where I can Apply my Extensive Knowledge in the

Financial/Payment Industry Combined with Technology, and Deep-Rooted Analytical Skills for the Growth

of your Esteemed Institution.

Professional Synopsis Of Employment

Subject Matter Expert (SME), Quality Engineering (QE) Lead for Automated Clearing House (ACH) Payment Process FinTech Core Payment Enablement Real-Time Payment (RTP) Structure Unisys Mainframe Core Platform Web Application Integration

15+ years of Experience as Software Analyst with Testing Processes and Project Management Skills.

6 + Years as Team Lead in Multiple Large Financial Core Payment Platforms

Organized and Controlled the Testing Process of Core Payment Applications.

Ensured Visibility, Traceability, and Control of Testing Process to Deliver High-Quality Software.

Proficient in Managing Multiple Projects and Implementation into Production.

Resource Allocation and Team Building.

Managed Internal Employees and Consultants in Testing Efforts and Reporting Progress to Senior Management.

Provided Training and Project Directions to Team Members.

Strong Knowledge in Electronic Payments Platforms such as ACH, The Clearing House Interbank Payment System (CHIPS) and Bank Settlement Processes.

Proficient in National Association of Clearing House Association (NACHA) Operating Rules and ACH Formats.

Review & Analysis of Business Requirements and Functional Requirements.

Software Development Life Cycle (SDLC) Process, Implementation and Strategic Analysis.

Ability to Solve Technical Problems as well as Understanding End-User Workflows.

Proactively Identify Risk and Gaps in Applications and Organizational Processes.

Personal Strengths

Strong Team Leadership Business Process Analysis Exceptional Analytical Skills

Technical Training Organizational Skills

Effective Technical Written and Verbal Communication Skills

Professional Experience Summary

The Clearing House LLC

Jan 2021 - Present Team Lead, QE Analyst

(ACH Products, CHIPS Products & Settlement)

SME for ACH and CHIPS Payment Infrastructure.

Currently Managing a Multi-Entity Project for Enabling FinTech Institutions to Connect to Banking Network.

Lead and Mentor the Team on Performance, Outcome, and Day-to-Day Tasks.

Work with Product & Development Teams to Design and Implement Test Strategy to Deliver Quality Core Financial Software Products.

Conducting Daily Meeting with Teams for Project Progress, Updates and Project Related Feedbacks.

Meet Business, Product, and Technology Stakeholders Regularly to Identify Data Needs and Engage Team in Gathering Requirements, Estimations, and Planning Work.

Perform Regular Production Support Reviews, Project Status Reviews and Communicate with Direct Management and Senior Management.

Proactively Identify Process Improvements Opportunities and Recommend Solutions to Stakeholders.

Ensuring that the Test Infrastructure is Maintainable and can Scale to the Demands of a Rapid Continuous Integration and Continuous Deployment Environment.

Lead the QE Team in Developing and Implementing Best Practices.

Recruit, Lead, and Mentor Quality Engineers and Manual Testers.

Creates/Improves a Global Structured QA Process and Methodology in Line with Project Management Methodology.

Creative Thinking and Problem-Solving Skills to Apply in Complex Business Scenarios.

Deliver Regular Feedback to Motivate the Team, and Work with them to Craft a Career Vision that is Inspiring and Meaningful.

Work to Remediate Federal Regulator Identified Risks.

The Clearing House LLC

Jan 2014 – Dec 2020 Senior Software QE Analyst

(Core Unisys Mainframe ACH Products & Settlement Process)

Senior Software QE Analyst for Mainframe based Core ACH Applications.

Extensive Tests and Analysis Performed for Real World Bank Failure Scenarios to Satisfy the Federal Regulatory Requirements. The Bank Failure Scenarios were Documented in Details and Presented to Stakeholders.

Conducted Capacity Testing of ACH Core Application to Meet the Electronic Payment Network’s(EPN) Projected Growth Expectations.

Reviewing Quality Specifications and Technical Design Documents to Provide Timely and Meaningful Feedback.

Creating Detailed, Comprehensive, and Well-Structured Test Plans, Test Summary and Presenting to Stakeholders.

Proficient in Creating and Executing Well-Defined Test Strategies and Test Cases.

Ensuring Testability of the Developed Components While Reporting Qualitative Results Against Established Targets.

Collaborate with Project and Resource Managers to Identify Appropriate Testing Methodologies and Requirements on Projects.

Proficient in Understanding Business and Technical Requirements.

Coordinate End to End Test. Created Accurate and Testable Acceptance Criteria to the Cross-Functional Team Testing Strategy and Gap Analysis.

Proofreading and Content Validation.

Perform Manual Exploratory Testing to Help Identify ‘Difficult to Find Anomalies’ and UX Issues.

Proactively Identified Operational Risks and Made Process Improvements.

Environment-: Unisys Mainframe Database-: DMSII, Microsoft SQL

The Clearing House LLC

Jan 2007 – June 2014 Software QE Analyst

(ACH Web Products)

Software QE Analyst for ACH Web-Based Payment Applications.

Involved in Implementing NACHA Guidelines and Regulatory Changes for the Electronic Payment Regulation Governing the ACH Banking Network.

Involved in Business Requirement Analysis and Documentation, Designing, Developing and Executing Test Strategies, Test Plans.

Project Lead for Tokenization of Credit Card Payments Process which Involved Several Vendors Like Visa, Paydient, Elavon and Bank of America.

Project Lead for Person 2 Person (P2P) Payment Infrastructure which Later Became Real-Time Payment (RTP).

Prepared and Documented Test Scenarios and Test Cases for Both Manual and Automated Testing.

Proven Ability to Interact with Project Stakeholders Regarding Testing Status, Defects Logging and Tracking.

Extraordinary Analytical Skills While Reporting and Prioritizing Software Bugs in Conjugation with the Development and QA Managers.

Proactively Identify Risk and Gaps in Application and Operational Processes.

Environment-: Unisys (Mainframe), Linux and Widows .Net Database-: DMSII, Microsoft SQL

Wachovia Corporation

Jun 2006 - Dec 2006 Software QA Tester (Consultant)

Software Quality Assurance Tester for Corporate Cash Management (.Net Web Applications).

Involved in Testing Corporate Payment Services [International Wire, International Account Transfers, International Automated Clearing House (IACH), Automated Clearing House (ACH) Information Reporting, Information Management and Security Administration for Wachovia Connection (a Corporate Cash Management Application).

Performed Automation Testing Using Mercury Quick Test Pro. 8.2.

Good Working Knowledge in Mercury Test Director 8.0 for Requirement Management, Test Planning, Development, Execution and Reporting.

Analyzed Problem Severity, Defect Reporting, Defect Tracking, and Verifying the Fixes and Closing the Defects.

Diverse Experience in Different Types of Testing such as Integration, Functional, Performance, Regression, System Testing, User Acceptance Testing (UAT) and End-to-End Testing.

Performed Data Validation Using Mainframe System (RUMBA) and Back-End Validation Through using SQL Queries.

Environment: Mercury Quick Test Pro 8.2, Microsoft SQL, RUMBA (Mainframe), Mercury Test Director and Rational Clear Quest.

Canon USA Inc.,

Aug 2000 - Jan 2006 Product Engineering Specialist I

Software Quality Assurance Lead with 6+ Years of Proven Experience in all Stages of the Software Development Life Cycle (SDLC) Including Technical Support, System Analysis and Project Management skills.

SME and Third Level Support Engineer for Canon’s Document Management Software and Multi Embedded Application Platform Application (MEAP).

Developed and Automated test Matrices and Test Functionality, Usability, Performance (Load & Stress), Compatibility, Integration, Regression and Network Reliability of Canon Software Products.

Participated in Product Planning, Reviewing Upcoming Product Specifications and Requested Specification Changes for Additional Features (Enhancements) to Meet Specific Requirements of the Customers.

Proven Ability to Solve Technical Problems as Well as Understanding End-User Workflows and Provided Innovative Ways to Resolve Business Problems.

Developed Strong Cross-Functional Team Working Relationships with Product Developers, Engineers and Product Marketing Divisions to Provide Solutions to Dealerships and End-User Customers.

Experienced in Managing and Delivering Multiple Projects, on Time, with Competing Priorities and Limited Resources; Proven Track Record of Meeting Objectives and Delivering Results.

Environment-: Canon’s Internal Developed Software Testing Tools and Scripts, QualityLogic PageSense, SQL Analyzer, Remedy and Merant PVCS Tracker

Grenadier Realty Corporation (GRC)

Jan 1998 - Aug 2000 Novell Network Engineer

Configured Installed and Administered Novell 3.11, Novell NDS 4.2/5.0 and Windows NT/2000 Server Environments.

Experienced in Installing over Thirty Binary and NDS Networks in Different Platforms Including HP NetServers and Compaq ProLiant.

Including, Evaluating and Implementing and Products; Software, Hardware and Operations Integration; Developing Configurations, Operational Procedures and Field Support.

Ensured Network Security Including Protecting Internal Network Using Firewall.

Maintained, Upgraded, Troubleshoot and Repaired Workstations and Servers as Well as Loading Operating Systems Such as Windows NT and Windows 98.

Created and Maintained Network Hardware Configurations, Software Revisions, Network Operating System Patches and Anti-Virus Updates.

Provided Technical and Software Support for Corporate and Divisional End Users via Telephone and On-Site Visits.

Education

Bachelors of Arts (Economics)- Aug 1997

City University of New York - Queens College

Technical Skills

Operating Systems: Windows Platform, Linux Red Hat and Unisys MCP

Software: Microsoft Office, Visio, Microsoft Project, HP ALM and SOAP UI,

Databases: MS Access, Microsoft SQL Server 2008/SQL 2012 and DBII, Unisys DMS II

Reporting Tools: Remedy, Merant PVCS Tracker, Rational ClearQuest, and ALM and SNAP

Programming Language : ALGOL, COBOL.

Online Courses Taken

Microsoft Excel for Financial Analysis

Introduction to Microsoft PowerPoint 2013

Credit Card Security Basics

Introduction to Digital Payments

Beginners Guide to WireFrames

Introduction to QTest

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