Brenda Edwards

Qualifications Summary

Multi-diverse professional with over 20 years of experience in sales, account management, marketing and customer service. Skilled in a deadline driven, fast paced, multitasking environment. Excel at attention to detail, superior customer service and account relationship building. Strengths include:

• Excellent Account management

• Customer service focused

• Professional and prompt communications

• Relationship management and growth

• Workflow and document management

• Effective internal company collaboration

• Solutions based problem resolution

• Contribution of new ideas and processes

Experience Highlights

Sales/Marketing/Account Management:

Strong consultative selling with high customer focus. Successful turnaround management skills revived and boosted sales by 20% on neglected territories from predecessors.

Very focused, motivated, organized and on point in a very fast paced deadline driven environment.

Developed and grew multiple accounts through effective needs analysis and solution-based selling strategies.

Skilled at new account prospecting and pipeline management, and comfortable selling to C level clients.

Administrative:

Excel at CRM tool management and attention to detail with correct data and follow up notes and tasks.

Responsible for processing of corporate account applications, and rental agreements.

Reviewed, negotiated and executed residential lease contracts with multiple addendums.

Researched relevant data from multiple resources to assist in the development of RFPs for annual bidding processes. Presented RFPs for National Accounts to Sales Managers leading to the award of many new accounts. Prepared and closed on pricing quotes for corporate housing with strong attention to detail and follow through.

Supported sales teams with creation of PowerPoint presentations and marketing collateral.

Contact Information:

adlp3v@r.postjobfree.com

916-***-****

Folsom, CA

Linkedin.com/in/brenda-

edwards-4747bb58

Education:

California State University

Long Beach –

Bachelor of Science

Business Administration

/Marketing

Computer Skills:

Outlook

Excel/Word/PowerPoint

DocuSign

Adobe

Adobe Sign

Salesforce

Zoho

2

Customer Service/Relationship Building:

Deliver exceptional customer service and strong focus on maintaining consistent customer satisfaction.

Nurture collaborative relationships with vendors, and all divisions of company

(management, accounting, distribution, scheduling, guest services, sales) Promptly facilitate resolutions to escalations through immediate communication to client, and all parties involved to create and collaborate on best solutions. Saved company from lost revenue with successful escalation resolution with prompt action and solutions-based management.

Employment History

Regional Account Executive- Amazon Key for Business/Quality Contact Solutions August2020-March2021

Corporate Housing Sales/Relocation Coordinator – SuiteAmerica July2014- April2020

Inside Sales / Ecommerce – Fabulous Rocks/Etsy

Outside Sales/Merchandising – Maybelline, Inc.

Marketing Coordinator – Picus Communications – telecommunications Store Manager – Garden Botanika – bath and body retail store Property Manager – FPI Management – apartment community management Realtor – Coldwell Baker

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