Galetha Tate Beard

**** ******** ***, *** *******, Texas 78254 (May 2020 Relocated to San Antonio)

adlp0u@r.postjobfree.com • 770-***-**** • https://www.linkedin.com/in/galethatbeard Administrative and Operation Support Specialist

Driven Administrative professional with extensive experience supporting and managing operational environments that produce high quality contributions to the organizations mission, vision, and values. High-level expertise in communication, skill-level development, personnel background investigations/reporting, and designing operational and strategic planning events. Occupational Competencies

Human Resources Administration Project Management Background Check Data/Documentation Written and Verbal Communication Vendor Management Onboard New Employees/Volunteers Event Planning and Set Up Team Building Organizational and Behavioral Development Career Experience

Victory Church, Norcross, GA

Background Check Administrator and Resource Assistant, 05/2015 – 04/2020 Provided support to human resource assisted functions to include employee background checks for potential new hires and assisted with new hire orientation and logistical training. Also support the church staff/ministries assisted function to include ministry volunteers background checks and helping to schedule volunteers as need. Handled vendor supplier management to deliver adequate resources for major functional areas. Created cost effective comparatives for departmental resourcing and third-party supplier servicing optimizing weekly performance for campus projects, and systemic business requirements as determined through intake portals. Weekly scheduled meetings, maintained switchboard, and assisted walk-in clients or vendors. Key Contributions:

• Created (2) Manuals (1) administrative Standard Operating Procedure (SOP) for employee background checks/investigations using industry standard application and onboarding and logistical Standard Operating Procedure (SOP) for support staff functions

Lynnfield Park Homeowners Association, Lawrenceville, GA Homeowners Association President, 08/2010 - 03/2019 Directed property oversight and enforcement through regular engagement with community approved vendor to align covenant by-laws to board acknowledged actions. Orchestrated various meetings with members, municipal authorities, residents, property management, and vendors to formulate targeted objectives that could be achieved throughout the year. Negotiated with vendors to align yearly community budget with cost effective solutions that reduced expenditures year over year while allowing for quality neighborhood events.

Key Contributions:

• Creation of Quarterly newsletter for neighborhood information hub an vendor scorecard for productivity and neighborhood project improvements plans

Galetha Tate Beard • Page 2

GTS America Inc. - Suwanee, GA

Administrative Support Assistant, 02/2013 - 05/2013 Performed initial, preliminary analysis of financial transactions for monthly invoicing and productivity reporting. Recognized and reconciled obvious discrepancies in data systems taking appropriate actions to correct or troubleshoot errors. Reviewed and orchestrated changes with routine personally identifiable information (PII). Gathered, compiled, and entered basic, routine information and data. Conducted pilot study customized points recruiting the best applicants through reviewing profiles, resumes, and work reviews for potential recruiting. Project Supervisor, 05/2010 - 10/2011

Led a team of 18 employees in the iWeb Command Center(Customer Service for McDonald’s Project) Managed all the daily activities in running the Call Center including reporting daily metrics to both internal and external customers. Coordinated with many departments(Technical, Distro Center, iWeb Order Entry, Finance, etc.) to ensure customer quotes are reviewed and orders are processed on time for schedule installation. Trained and developed staff for Quote Reviewing, Order Entry, Administrative and other tasks. Assisted AR Team with resolving RMA’s & Invoicing Issues. Worked directly with McDonald’s Corporate and Franchisee Owner/ Operators by sending initial quote, coordinating Quote review with Technical team, Processing Orders and notifying distribution center to ship on time for customer’s scheduled New POS Install.(Cashless Upgrade) Gwinnett Technical College - Duluth, GA

ESL/Civic Substitute Instructor, 05/2010 - 10/2010 Provided oversight and execution of ESL training plan acting as the point person for skill level and proficiency for competency in the areas of reading, writing, and dialect, through lectures, Civics

[American culture], and government history exercise. Incorporated everyday resources in learning strategy such as newspapers, magazines, and videos to aid in consistent and testable application. First Pro

Telecom Analyst, 10/2005 -12/2008

Performed essential due diligence for reporting attributes to manage MAC order projects for telecom services, moving equipment, and r/e changes. Oversaw vendor equipment and core application process aligning service changes through issue management ticketing process. Additional Career Experience:

Client Support Analyst, LexisNexis Risk Solutions former known as Choicepoint, Inc. Client Service Assistant Manager, BellSouth Mobility Website Consultant, Realestate.com

Education and Credentials

Bachelor of Business Administration in Finance Jackson State University, Jackson MS Society for Human Resource Management (SHRM) Active Member Professional Training:

Sharpening Interpersonal Skills Indispensable Administrators Victory Leadership Lead Well Technical Skills: Microsoft Office QuickBooks ARENA Quick Base Remedy TIPS CASS