Sarah E. Casey

Cell: 804-***-****

adlozl@r.postjobfree.com

Summary

Management Experience overseeing operations of major box store retailer. Supervised up to 40 direct reports and all customer service operations. Additional experience with communications, public relations, event planning, graphics arts, photography and videography.

Skills

Recruiting Personnel

Customer service

Team Building Activities

Leadership

Good Communicator

Time Management

Experience with Adobe Premier

Experience with Adobe Creative Cloud

Experience with Adobe Photoshop

Comfortable with data analysis and interpretation

Comfortable with survey creation

Creative Thinker

Experience

Executive Team Leader Service and Engagement 06/2020-Present

TARGET, Inc, Richmond, VA

Head of guest service fundamentals and building and managing “guest first” culture throughout the store.

Plan and execute monthly and quarterly workload to support business priorities and managing a team to deliver service and sales goals.

Recruit, select and manage hourly team members and team leaders.

Demonstrate and encourage a store culture of safety and compliance.

Assist in creating schedules that support the needs of the store.

Manage up to 40 team members and two team leaders.

Executive Team Leader Intern 06/2019 08/2019

TARGET, Inc., Richmond, VA

Assisted in daily operations such as, merchandising products, driving sales results, and providing an exceptional guest experience.

Assisted in management of the team by leading and motivating the stores team members.

Partnered with HR in planning and hosting volunteering events for local community organization.

Assisted in planning and executing special projects as well as assisted in advertising new brands that came to the store.

Assisted in team building and hiring by partnering with my mentor when interviewing and coaching potential new talent for the stores team lead positions.

Sarah E. Casey Resume

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Sales Associate and Team Lead 06/2017 06/2020

Ann Taylor Loft, Richmond, VA

Directed the sales team of 45 people in a retail environment

Helped implement the company’s sales strategy and making sure the rest of the team adheres to those guidelines

Executed sales techniques and service

Education

Christopher Newport University; Newport News, VA

Bachelor of Arts; Communications; Minor: Photography

Class of 2020

Relevant Course work; Interpersonal Communications, Ethical Issues of Business, Senior Research in Communications, and Critical Media theory.

Studied abroad at the University of Glasgow, Scotland in the Fall semester of 2018 and was enrolled in their visual media program.

Professional Affiliations

Member of Gamma Phi Beta sorority. (January 2017-May 2020)

Member of SPCA Club and served as a member of the Executive Board. (March 2017-May 2020)

Student Ambassador for promoting future trips for students to study abroad. (January 2018-May 2020)

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